The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
A very great experience! The artist did an incredible job! In the original photo there were some people that looked blurry so I needed to send in clearer pictures of them. I also wanted to add two people that had passed away to make it look like they were there with us. The artist had their work cut out for them and did an amazing job following an revisions I needed done and in the end it brought everyone to tears seeing us all together. Thank you so much! Would highly recommend and for sure will get another painting in the future!
Great experience! I ordered a special piece for my husband and got exactly what I asked for and the reaction to match. Beautiful artwork, high quality, prompt service, and friendly customer service. Would highly recommend if you are trying to find that perfect sentimental gift.
Thank you for your wonderful feedback and kind words, Emily. We are thrilled to hear about your satisfaction with the painting and the service!
This was easy and wonderful. They took 3 photos and merged them into one to give my husband something he would never other wise have, a photo with his father and our son. His father passed years ago and never got to meet our baby. But with this the 3 of them get to be together in one portrait. The service was great. It is great quality. They really do want to make sure you are happy with the finished product and will make adjustments to do so. I'm very happy I found this company.
We are very happy to hear about your satisfaction with the painting and the service, Erin. Thank you for your wonderful feedback and kind words!
We lost our beautiful pup Reggie too soon and none of us were prepared for this hardship. My daughter was heartbroken over this loss. Team at Paint Your Life created such a gorgeous painting, I was left speechless, we were all crying with happy and sad tears.
We will forever remember our Reggie, with this wonderful painting that will always remind me of his thoughtful glare.
Horacio, your heartfelt feedback is sincerely appreciated. We are glad such a memorable composition had met your expectations.
I had such a great experience! This was a present for my husband and son. They incorporated all of the details that I asked for in such a beautiful way. They were super efficient mocking up 2 different designs with both pictures included. Kept me up to date on the progress and shipped quickly once the final approval was submitted. It turned out better than I expected! My husband was so surprised and loves it!
My mom lost her mom, dad, and brother. This painting gave her a since hope. It made her feel as if they were right there with her. Not only did she cry, but the house and Facebook cried as well. Thank you so much for this wonderful gift.
Shonta, we are moved by your heartwarming feedback. Thank you so much for sharing such a special experience with us! We are pleased to hear the beautiful painting turned out to be such a wonderful gift.
We wanted to get something special for my mom for her birthday so we got a painting of my newborn son and her dad who passed away many years before my son was born. I've never seen her cry as much as she did when she unwrapped this picture. Such a special moment.
It was an honor for our team to create such a meaningful painting for your family, Johannah. We are thrilled to hear about your satisfaction. Thank you for your feedback!
I got this painting done for my husband and he absolutely loved it, shed plenty of tears and memories. For many it's just a painting but for him, "A imagine I never thought I'd Id see." Truly means a lot to him and so happy paint your life could creat something like this for him!
The quality of the painting was amazing. Got frequent updates and modifications were quick as well. Shipping was fast, I do wish it was a bit more discreet with the contents. "Paint your life" on the box is a bit of a give away. However it arrived it great condition!
It was an honor for our team to create such a meaningful painting for your family, Shawna. Thank you for your wonderful feedback!
The shipping didn't take long at all. Although the pricing was a little weird to me i still paid because i knew it would be amazing. It looks exactly like the reference photo that i sent in. I can't wait to show my mom because i'm for sure it's going to make her cry
This was incredible. The artist stayed in touch with me as well as the company to let me know exactly what was going on through every process. My sister was speechless for a moment and then she cried. Thank you so very very much!
We are thrilled to hear about your satisfaction with the painting and the service, Robin. Thank you for your wonderful feedback!
Both my husband's father and my mother passed away a couple of years before we were married. I have given numerous paintings to family and friends that they loved. So finally I decided to get one for me and my husband. Paint Your Life beautifully painted my mom and father in law standing by my and my husband's side in our wedding photo. It makes me smile everytime I see it! LOVE this company!
Thank you for sharing your experience with us, Christina. It was an honor for our team to create such a meaningful painting for your family. Your wonderful feedback means a lot to our team!
We ordered a painting of our beautiful 16 year old dog that recently passed. It is extraordinarily lifelike particularly in the eyes. There is some truly stunning detail work. This is much more than just a painting to us but it's a beautiful piece.
Thank you for sharing your experience with us, Michael. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
Thank you so much for the amazing painting. My husband was absolutely speechless and even cried (the first time I've seen this in 9 years being together). He said it was the best gift he has ever received. The level of detail was incredible.
We are beyond happy to hear how much you loved the painting, Christina. Thank you for your wonderful feedback!
Hello,
We came home from vacation to see the package waiting for us. I was excited to surprise my husband with it. He isn't much for showing emotions, but to see him smile and shake his head in approval was just what I needed. A picture with his grandpa, he grew up really close with him, and our son, perfect. He always has said he just wished our son had met his favorite person.
Thank you for making that possible for him.
It was an honor for our team to create such a meaningful painting for your family, Ashley. Thank you for your wonderful feedback!
So I ordered and paid electing express service to get my painting by Christmas, that was the advertisement. They billed the full total immediately, not the 10% as advertised and i let that go. Then they didn't listen to how I wanted the people arranged in my painting first off, telling me it may not arrive in time if i make them amend it. I decide to let that go. After the artist had supposedly painted my picture, I needed to approve it before shipping, come to find out my express service did not include shipping which is not disclosed on the website. They also wanted to charge another 175$ to ship! I did not approve the painting and canceled because they made my wife look old and my daughter had a huge nose, both were way lighter skin tone too. They took my money and offered no solution but to cancel and wait for my money back.
You guys ruined my Christmas!
It was perfect. The painting was a hit and will be treasured forever.
Thank you for your kind words, Megan!
I was not able to be there when our mother received the painting, but overall she is satisfied.
I have a feeling that she was very emotional about the painting because she said it's the best gift she ever had!
That makes me proud to be her daughter.
Thank you guys for making this experience matter in a easy way as possible.
Thank you for your wonderful feedback, Jimmie. We are thrilled to hear about your satisfaction with the painting and the service!
Hi y'all are awesome my wife loved the painting I hope y'all have a wonderful Christmas
We love our painting of our pups! The entire order process (as soon as I finally made up my mind which pic to choose) was so very easy. When I had questions, those were answered very quickly. Our Artist, Kate, did a FABULOUS job capturing my two boys perfectly! And my painting arrived much quicker than what I thought. Thank you all so very much!
We are very happy to hear about your satisfaction with the painting and the service, Charlotte. Thank you for your wonderful feedback!
They do beautiful work with very talented artist and my husband loved the photo the was created for him. The ordering process was very easy and there was always someone to ask questions and very prompt. I will definitely have more paintings done with this company. I am forever grateful.
We greatly appreciate your positive feedback, Jasmine! We are pleased to hear you've had a wonderful experience and are satisfied with the beautiful artwork.
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
We are thrilled to hear about your satisfaction with the painting and the service, Tara. Thank you for your wonderful feedback!