The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
AMAZING! This gift could not ever be topped, my friend and her family along with strangers that saw the painting were absolutely in love with it. If came out better than I could've expected. We all definitely cried for a few days after receiving it.
Cannot express how thrilled I am with my painting! Far exceeded any expectation I had coming in. Hats off to Paint Your Life, they are top notch! Will be a return customer for sure. Keep up the good work!
We are very happy to hear about your satisfaction with the painting and the service, William. Thank you for your wonderful feedback!
My hooch passed away recently so wanted something very precious. I couldn't be happier.
The communication was great with changes to the painting. Worth every penny.
A very talented artist.
Thanks again much love
Several mistakes and delays and over $700 later, they can't tell me where my painting is. No tracking info at all. After they guaranteed it would be here in time for Christmas before we ordered. Now that we have and paid it's a different story. Buyer beware.
Melinda, we are sorry to hear you've had such an unpleasant experience. It is our utmost priority for our customers to have a satisfying experience and receive the paintings they are 100% happy with. Our team is always ready to assist you in case of any inquiries. However, we are sorry you were not updated accordingly and we will use your experience to improve our service. Thank you for your feedback!
Wonderful rendition of my beloved late husband Peter. Thank you so very much. Please take the time to thank the artist! What a talent! I regretfully could not afford to tip more than l did. It really is a beautiful picture. Has many compliments and have told of Paint Your Life in earnest
Thank you for your wonderful feedback, Pat. It was an honor for our team to create such a meaningful painting for you. The artist will be thrilled to receive your kind words!
It's unfortunate that they pretend these are actually hand painted. They print the image on canvas then have an "artist" add a few strokes to make it appear authentic. I believe in transparency, so should you.
Very pleased with the finished project! It was a job well done that anyone would love to see. I've used them for multiple work and family pieces and they always make sure it's right! Highly recommended!
I had a portrait painted of my daughter in laws mother who recently passed away unexpectedly. I wanted to give her something special for Christmas and I'm very pleased with how the portrait turned out. It's beautiful!
Thank you for your kind feedback, Georgann! We're happy to hear, that you loved the painting.
My husband and I had the honor of having our first born son at our wedding. Sadly, in the chaos of the day, we never got a picture of the three of us together before the babysitter changed him out of his tux. I've been beside myself about it for over a year, UNTIL this company was able to craft for me a portrait of my dreams, with my dream guy, dream baby, and dream venue as the backdrop. It is so stunning. Worth every penny. Take your time with the process and don't be afraid to ask for the edits you want. They did everything I asked and made it perfect. For added cost they'll frame it which is a huge relief. Recommend this service highly.
Thank you for sharing your experience with us, Kaleigh. It was an honor for our team to create such a meaningful painting for your family. Your wonderful feedback means a lot to our team!
What a disaster. We decided to gift my son a portrait of his beloved German Shepherd for his birthday. The first artist botched the job terribly. Each revision was worse than the last. So badly they had to assign a new artist and start from scratch. This one was much better and after a few revisions produced an acceptable portrait. However, upon receiving the portrait, there is a blue ink pen line right through the top of the canvas where they were going to crop it. They are now not responding to email after promising and not sending a shipping label to return for repair.
Aside from this issue- artists should be able to produce a realistic rendition of a pet without having to be told that a German Shepherd muzzle isn't square or that a shadow should be removed from an eye. I honestly don't know how people are getting good artwork from this company. We are extremely disappointed. Photo attached- look at that weird muzzle. Absolute rubbish.
The most beautiful painting! It's amazing how they were able to put two completely different photographs together and make it look like one seamless painting! My husbands reaction was so touching, it brought tears to his eyes! To have a painting of him with his parents that he lost eight years ago, it's priceless! Thank you for what you do!
We appreciate your feedback, Dendi! We're happy to hear you loved the painting as much as we loved working on it.
Beautiful tribute to our 10 year old family dog that we just recently lost. The artist captured his vibe, personality and the very essence of why we loved him so much in her painting of him. I would highly recommend Paint Your Life to anyone needing a portrait. Communication with the artist, customer service, ease ordering, shipping and overall quality of the work are all top notch.
It was an honor for our team to create such a meaningful painting for your family, Krista. We are beyond happy to hear about your satisfaction with the painting and the service. Thank you for your feedback!
This was my second purchase from Paint Your Life and I am very satisfied once again. For both paintings I sent in photos of loved ones that were not in a photo together. The artist did so amazing at combining the two. If anything has to be fixed/adjusted it is done so and promptly sent back to you for your approval. 10/10 recommend this company!
It is our main goal to provide you with the painting and the service of your likings, Dai. We are thrilled to hear about your satisfaction. Thank you for your feedback!
So great the painting is amazing and was done and sent really quick :)
The painting came out 110% better than I expected. The whole process was amazing, they catered to my every ask (which was a lot) and made sure I loved the rough draft before starting. I got my husband a painting of his dad who passed away with our son who was born just a year after his passing. He loved it so much and hung it above the fireplace, we love looking at it everyday and we're so pleased with how it turned out! What this company does is priceless, and will be going through them again!
Thank you for sharing your experience with us, Aubree. We are thrilled to hear about your satisfaction with the painting and the service. Your wonderful feedback and kind words mean a lot to our team!
It was an easy process. The artist was able to capture my little brother in-law's features, by using multiple pictures. The artist also makes sure the customer likes the out come, you can request editing things that you may not like.The portrait came out beautiful, and best of all my mother in-law loved it.
Due to personal reasons I won't be uploading a video but I will share that seeing my brother's expression was priceless; invaluable. It was a mix of emotions. The artist undoubtedly captured the essence of brotherhood and pure love. Thank you for an unforgettable moment.
You all did such a great job. When my mom opened her package she started crying. She was so happy to see it. She immediately took down one painting and put it in its place. That's definitely a core memory I get to cherish forever
It was an honor for our team to create such a meaningful painting for your family, Michaela. Thank you for your wonderful feedback!
One of our dogs had recently passed away. Your company painted a picture of her from a photo I sent you. The painting was so realistic that it brought my wife to tears. I much appreciate your artist. God bless.
It was an honor for our team to create such a meaningful painting for your family, John. Thank you for your wonderful feedback!
This was absolutely a beautiful painting of my family! Diana did such an amazing job and I couldn't be happier with how my painting turned out! The perfect Fathers Day gift for my husband! Really brought the photo to life!
Thank you for your wonderful feedback, Megan. We are very happy to hear how much you loved the painting!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
It was an honor for our team to create such a meaningful painting for your family, Layal. Thank you for your wonderful feedback!