Overview
The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
It looks great and I love that my son got this picture of his wedding day with my grandma
Execllant is an under statement...
I was skeptical about it in the beginning but every steps of paint progress, I am thinking I choose the Good service but I was wrong.
I chose the Great painting service for my paont work.
Please keep up the great work and make "WOW" the new as well as your loyal customer base.
The portrait is amazing, it was done in a timely manner and shipped immediately.
Perfect gift for fathers day. I had never met my mother in law. The blending of the pictures were perfect. Paintmylife was very patient with edits, etc as i did not have good quality of pictures of my mother in law/
We are very happy to hear about your satisfaction with the painting and the service, Lachristie. Thank you for your wonderful feedback!
My order was placed on Sep. 13th and I received my completed portrait on Oct. 4th. The painting was carefully wrapped and sealed in a carton appropriate for it's size. Was really impressed how quickly the portrait was completed!
We are very happy to hear about your satisfaction with the painting and the service, James. Thank you for your wonderful feedback!
From start to finish everything was perfect. I was extremely happy. We added my mom in with my son and husband on their wedding day. I showed my dad and he bawled. This is the perfect gift for my son's 30th bday in July!
We are thrilled to hear you loved the painting, Sheri. Thank you for your wonderful feedback!
I was able to get a portrait made for my sister-in-law.
In the picture I made sure to incorporate my sister-in-law with her cap and gown graduating with her master's degree and a picture of her mother next to her by her side.
Her mother passed away back in January and my sister-in-law graduated in May. Her mom wasn't able to see her graduate with her master's degree so I wanted to get something made special for her to let her know that her mother is there with her every step of the way and looking down on her smiling
Thank you for sharing your experience with us, Vanessa. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
I'm so very pleased with the outcome of my portrait. The artist did an impeccable job on the details and the frame work was a great match. I love this orgnization and KUDOS to wheoever thought of such a great idea.
We are very happy to hear about your satisfaction with the painting and the service, Janell. Thank you for your wonderful feedback!
I placed my initial order on April 14th. I was so excited to get this painting for my fiance because it was a picture of him and his brother that passed away. They sent the preview and it looked amazing. They sent the final and they nailed my brother in law but my fiance looked HORRIBLE. We modified a million times and they finally switched artist. Again, they sent a preview and it was amazing. Sent the final and now my fiance looks okay but my brother looks HORRIBLE. Needless to say on June 9th, I still have no painting and now I have no Fathers Day gift either. I would not recommend going here especially if you need the painting within a year.
Dear Stacey, we are very sorry to hear we were not able to meet your expectations with the special piece. Our team works hard to ensure every portrait we create is loved by the recipient and we're pained that your artwork was an exception. Your satisfaction is our highest priority and we are always doing everything in our power to make sure that all our customers are satisfied with the outcome. We'd like to turn this into a better experience for you. Our team will reach out shortly and hopefully, we'll be able to make this right for you.
Love Love Love this! I surprised my dad for Father's Day with a painting of him, my sister, me, my children, and my grandmother. Unfortunately, my grandmother passed away 10 years ago and wasn't able to meet my children, her great grandchildren, and thanks to Paint Your Life, I was able to have all of us together. My dad really loved his gift and I know he will cherish it forever. Thanks Paint Your Life!
Thank you for sharing your experience with us, Latosha. It was an honor for our team to create such a meaningful painting for your family. We highly appreciate your wonderful feedback!
This painting was suppose to be a Christmas gift but I couldn't wait that long, when my wife unwrapped the painting her tears start flowing like a river and she was in shock of what was painted.
She said this was the best gift EVER and the painting is now hung in our dining room and she can see her father(he passed away in 2009) with our daughter and son.
My wife can't stop saying I LOVE this painting!
Thank you for this wonderful review, James! We're happy to hear about your pleasant experience and the outcome that met your expectations!
I cannot express my gratitude enough for Paintyourlife. I got an oil painting for my mother for her birthday and it was one of the most purest and magical moments of our lives. The paintings was of her parents who died young and said the painting bought her parents back to life for her.
It was an honor for our team to create such a meaningful painting for your family, Samra. Thank you for your wonderful feedback!
Great as always, fast shipping and great artwork, thanks again for everything!
So, not only did it take an extreme amount of time for the paiting to come in. *3 weeks, but when I reviewed the final product and approved it I was, of course, viewing it on my cell phone. Well, it came and it's my boyfriend, his mom, and grandma. His grandmas glasses and complately crazy looking. Like one is one size and the other is CRAZY it goes up onto her forehead and the line is the farthest from straight. The color they used is so faint that in the photo review i couldn't see the screw up. Now I'm $400 out of pocket and the painting is ruined.
Carlye, we are sorry to hear you've had such an unpleasant experience. It is our utmost priority for our customers to have a satisfying experience and receive the paintings they are 100% happy with. Our team is always ready to assist you in case of any inquiries. We'd like to settle this matter and turn this into a better experience for you since your satisfaction is our priority. Our team has reached out to you, please check your inbox.
Ordered a painting of my fiance and her recently deceased mother on Nov 30th. Even though the edited photoshop look like a 9yr old did it I was still optimistic because the painting could've looked much different. Apparently they didnt even start it even though the status showed "Being Painted".
I also paid for "express service" so she would get it by Christmas (tomorrow). They stated because I paid for express service I would have it in 21 days. I got told today (December 24th) that it would be an additional 22-26 days. Unacceptable.
We are sorry to hear you've had such an unpleasant experience, Kevin. We’d like to sincerely apologize for any inconvenience and/or lack of communication you’ve experienced during your order with us. We are always doing everything in our power to deliver the paintings on time and make sure that all our customers are satisfied with the outcome. We'd like to settle this matter and turn this into a better experience for you since your satisfaction is our priority. Our team has reached out to you, please check your inbox.
I only asked for 1 review of my portrait but honestly the picture you see ok screen doesn't do the actual real life painting justice. When I received my portrait it was perfect!
The painting is despite multiple iteration not what I wanted. It was delivered one dsy zoo late, despite express service. I have ordered 3 painting in total and the others were perfect.
Hello, we apologize for the inconvenience caused.
It's our utmost priority to make sure you're 100% satisfied with the delivered painting.
We can see you're our loyal customer and we appreciate it greatly. We've informed the team to reach out so we can resolve this matter promptly. Thank you for your patience and understanding.
All 3 items I purchased this order arrived and are very good quality. The original painting was done well and all the changes I asked for came out good.
Everything was perfect.
I had suggested that you submit a copy of portrait with finished frame to the payee especially if it's being shipped to another party and not the payee.
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- Sheridan, Wyoming, United States
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Business Highlights
- Customized hand-painted portrait art
- Free shipping
- Unlimited revisions
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very happy to hear about your satisfaction with the painting and the service, Vipul. Thank you for your wonderful feedback!