I recently made my first order on Paez and my shoes arrived within the specified number of days (i. E. they came within a week). I found that quite amazing since shipping cost is reasonable and they're shipping from Europe.
The shoes are quirky and comfortable and I absolutely love them. The alpargatas took only one wear to break in, and they fit nicely.
As for sizing, the shoes were definitely true to size, but Paez conveniently has a size chart on their website, which is quite accurate for the alpargatas.
No que toca à encomenda em si, veio tudo correto. Por outro lado, o atendimento ao cliente deixa muito a desejar... tentei contactar por e-mail, redes sociais (instagram e facebook) e obtive zero respostas. Consegui contactar via telefone - número espanhol, responderam às minhas questões mas não foi prático ter de utilizar tantos meios diferentes quando no site o que mais promovem é o e-mail e nem 5 e-mails depois respondem... bem como o chat integrado, inútil.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members