Pacas has a rating of 4.1 stars from 1,224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pacas most frequently mention compression socks, shopping experience and fast delivery. Pacas ranks 64th among Clothing sites.
Finally, real quality comfortable socks! Ordered my socks on 1-22-23 and received them on 2-4-23. Took a little long but worth the wait.
I ordered the package deal on crew socks. They are nice and soft as promised and very colorful.
This e-commerce site is well-designed and I really like that there are device payment options instead of having to add credit information. It is quick and easy. The products are excellent quality, and so comfortable.
I love everything I have purchased. The socks, 3 types, a throw and a scarf.
Enjoying these socks and the comfort and compression are amazing..
Seems like decent product but very expensive. Comfortable and warm, too early to say on durability.
I ordered 18 pairs of socks in mid October 2022. I received the shipment about 6 weeks later to find 6 of the pairs were missing from my order. I immediately contacted customer service via email, which is the only option I could find. By the end of December they sent a notice that the replacement socks were shipped. I received the replacement package a week ago. To my shock and disappointment I opened the package to find only 3 of the 6 missing pairs were sent! I have been trying to contact Pacas all week and have only received an automated response. The socks are good but only if you actually receive them. I cannot recommend doing any business with Pacas. It appears that they love taking your money but don't care if you actually receive what you pay for.
Fantastic items highly recommended would purchase again
Quick and easy to order and great selection! These are wonderful socks!
The socks arrived on time and are as comfortable as my sister described.
No problem getting my orders. I love the socks. They are soft and warm without getting overheated. Wash well.
Shopping experience has been great. NOT looking going to track my order with the SHOP app since it is so inaccurate and does not update.
UPDATE Pacas communicated with me quickly and responded to my concerns. The whole experience was so wonderful! Tracking my package was so much better than it was with the SHOP app. The socks are unbelievably nice. They are SO soft and comfortable all the time.
Ordering was easy and we'll set up. Now I need to see if they post a expected delivery date.
Easy to order and the best socks ever. I'm switching over from bombas
Love these socks! They are so soft an warm. Everyone I gifted them to, loves them!
Once I figured out how to navigate the website it was easy.
One order didn't arrive, but I reordered easily. And got a refund. And nice emails.
They are soft and comfortable. I always thought it was the shoes I was wearing. Turns out it was my socks. The Pacas do not cut off the circulation. I also got some compression socks that work great with my boot.s
I tried to order because of a free 4 pack of socks that you advertised through yesterday and I couldn't find the area to enter the discount code.I even reached out with a question on how to do it. I tried many times.Then today I tried to Oder with 25%of.Encountered the same issue
I ordered enough to receive the advertised discount.Very frustrating and annoying.
I ordered 4 pairs wine's socks and 4 pairs of men's socks as Christmas presents on November 28,2022.
After two weeks I had not received any confirmation of shipping. I contacted Pacas and they sent me an automated response. I waited. Just before Christmas I inquired again and got the same, impersonal and unhelpful response. The socks finally arrived on January 16,2023. I opened the package to find only 2 pairs of men's socks and 3 pairs of women's socks. I was so disappointed. I wanted to leave a review on their website but there was not a way to do it. It was very interesting to my that ALL their reviews on their website are 5 stars……. They gave no indication that there would be a delay in shipping - no offer of any kind of discount or compensation. I want my money back, but their customer service is so poor I'm afraid I'll never get it.
I just ordered and was able to use a discount code. Socks are comfy but a little tight around the top.
Answer: While I caution using the word "scam", here's a few fun facts about PACAS: -Per label on the socks I receive, ONLY 42% ALPACA! Pacas advertises socks as 100% alpaca fleece, company email and social Media comments states 50% alpaca, website conveniently does not list fabric contents. -Pacas has claimed on IG/FB their products are manufactured in USA with alpaca fiber from Peru but no additional information is available to verify. Their packaging and website conveniently contain no manufacturing/origin information about their products. -Additionally, they have multiple conflicting statements and ads about their donations to children's hospitals and no pictures, posts, or press releases are available to support any donation claims from the company. -Since March 2022, they have accumulated 3k+ reviews just on sitejabber. Most of those reviews appear to be "verified site experience" in exchange for a coupon code and many are clearly FAKE. It appears the company is attempting to cover up real reviews from customers that never received their orders. They have also deleted hundreds of comments on social media from unhappy customers with incorrect, defective or missing orders. *See FTC site for regulations and guidelines for wool/textile labeling, "made in USA" labeling, shipping fulfillment and reviews/endorsements, as well as an online form for consumers to report fraudulent behavior and concerning business practices.
Answer: Totally unresponsive to my emails. Thankfully used PayPal so was able to open a complaint. Was a total waste of time and created unnecessary stress during an already stressful time.
Answer: My guess is that many of the reviews are not made by real customers.