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The overall reputation of Overhead Garage Door LLC appears to be significantly tarnished by customer dissatisfaction, primarily due to poor installation practices and inadequate customer service. Many customers report unresolved issues and delays in obtaining refunds, which has led to concerns about the company's credibility and reliability. Additionally, the lack of accreditation from the Better Business Bureau and absence from the manufacturer’s preferred installer list further exacerbate these concerns. While there are no notable positive aspects highlighted in the reviews, the prevailing sentiment indicates a strong recommendation to seek alternative service providers for garage door installations.
This summary is generated by AI, based on text from customer reviews
06/09/2017
I have been trying to resolve this for 4 month. This company Overhead Garage Door LLC is not going to do anything. I have three text messages and a BBB message saying they are going to give me a full refund. They installed a Garage door in my home so poorly that the Manufacturer had to void the warranty and send me a new door They damaged my home used old parts and left off critical bracing. They are not a credible company that's why they are not accredited by the BBB and are not listed on the door manufactures Web sight as a preferred installer. I recommend you check out the Door Manufacturer Web sight and use one of their listed preferred installer. Overhead Garage Door LLC Athens TX ripped me off for $1,114 don't let this happen to you.