• OurTime

OurTime

Is this your business?
Write a Review

Overview

OurTime has a rating of 1.3 stars from 428 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 68th among Senior Dating sites.

  • Service
    101
  • Value
    112
  • Shipping
    28
  • Returns
    37
  • Quality
    96
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
38
34
See all photos
How would you rate OurTime?
Top Positive Review

“Not that bad”

Ken B.
3/14/16

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Top Critical Review

“Chubby Chaser Paradise”

Nick N.
8/28/24

I am constantly getting messages from scammers. If the profile picture is that of a very attractive woman, it is almost certainly a scammer. I have never seen a higher percentage of homely and fat women on any dating website. What are these women thinking? Who wants to date a fat unhealthy woman? I just canceled my membership. Save your money.

Reviews (428)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) credit card (26) phone number (18)
Thumbnail of user zippy757
1 review
0 helpful votes
  • Send Message
August 28th, 2024

I am constantly getting messages from scammers. If the profile picture is that of a very attractive woman, it is almost certainly a scammer. I have never seen a higher percentage of homely and fat women on any dating website. What are these women thinking? Who wants to date a fat unhealthy woman? I just canceled my membership. Save your money.

Value
Quality
Thumbnail of user arlingtonguitars
1 review
2 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

As others have mentioned, this site is horrible. They have fake profiles, there are women on there that are professional hookers, other women looking for Visas to the US, I had at least 10 women ask me for money and a place to live. Multiple women asked me for personal information. Many women on the site are still married. They AUTO charge your card for every mouse click and then it's $150 for a six month subscription and then women who don't pay CAN'T respond to your unless you PAY MORE. Horrible, horrible site.

Tip for consumers:
As others have mentioned, this site is horrible. They have fake profiles, there are women on there that are professional hookers, other women looking for Visas to the US, I had at least 10 women ask me for money and a place to live. Multiple women asked me for personal information. Many women on the site are still married. They AUTO charge your card for every mouse click and then it's $150 for a six month subscription and then women who don't pay CAN'T respond to your unless you PAY MORE.

Products used:
Dating Service

Service
Value
Shipping
Returns
Quality
Thumbnail of user robl693
1 review
1 helpful vote
  • Send Message
July 3rd, 2024
Verified purchase

Yes there are some real people on the site but it is loaded with fake profiles, scammers and bots. Owned by MatchGroup, Unless you pay extra for "boosting" you get buried. More scammers than usual due to the higher vulnerable age group. It was a waste of $25

Tip for consumers:
Not good for finding a partner for a relationship

Value
Quality
Thumbnail of user kara.steward1
1 review
0 helpful votes
  • Send Message
September 15th, 2024

I found my account hacked right away. People were sending messages from my account to someone else without me noticing it

Tip for consumers:
OurTime treats victims like they are the scammers and lets the scammers keep doing their scamming! Terrible! Avoid this site!

Products used:
OurTime for 3 days.

Service
Value
Quality
Thumbnail of user georgez592
1 review
0 helpful votes
  • Send Message
June 16th, 2024

Our Time doesn't even come close to what they promised. I found all they want to do is sell you upgrades so you can be seen isn't that why we joined in the first place! Half of the responses seemed fake. One lady that I texted with for a while and things seemed ok. We were getting ready meet when she had to go out of town unexpectedly for business. She texted me and asked for me to send her some money so she could finish her business and she would repay me when she returned! Lol When I tried to cancel, they told me I could cancel anytime but no refund would be issued and i had paid for a one-year package.

Service
Value
Returns
Quality
Thumbnail of user dennism1559
4 reviews
3 helpful votes
  • Send Message
June 17th, 2024

I was a long time member of Ourtime. What a mistake! So many of the profiles were expired or non- existent. Communication was difficult at best when a contact was made. After contact was made, the contact " ghosted" me. I'm convinced I was talking to a computer. Truthfully, Ourtime is a total waste of time and money. Simply stated, Ourtime is a scam.

Service
Value
Quality
Thumbnail of user bgary484
1 review
0 helpful votes
  • Send Message
July 7th, 2024

These filthy bastards stole money off my account, ourtime are goddamn crooks, has no customer service, don't screw with this goddamn app.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurac3392
1 review
0 helpful votes
  • Send Message
July 2nd, 2024

Every other review place had nothing but great things to say about the site and I'm really trying to figure out how that is given my minimal experience. I signed up for three months and within a day wanted to cancel. The app is incredibly challenging to use, The restrictions and "dealbreakers" I selected were not respected and I was even mildly harassed by one user. Very few quality men at least in my area but also since I was getting "seen" or reached out to by people from various states outside of the 75 mile radius I had set. For all these reasons, after spending hours trying to delete things from my account so that I didn't have more people seeing it, and trying to cancel the subscription (very unclear) and no customer service number as others have mentioned, I received an email response from a "rep" who told me that since I had "emailed" people that they couldn't give me a refund. I have no idea what they're taking about. I emailed the company with screenshots of the guy who was harassing me, I guess that's not good enough to take responsibility/accountability for a very unsatisfied customer. They'd rather get a terrible review. I admit I'm new to online dating and maybe being overly cautious but this certainly will affect going forward with any site.

Edit: i've repeatedly requested a refund and they just keep telling me that it's not allowed but that they have canceled my subscription, which I already was able to finally figure out on my own but after reading more of the reviews and concerned if that's actually the case. I think I will do like others have and call my credit card and see if I can get this reversed. This is such a disappointing scam.

Thumbnail of user kimberlykbetancour
1 review
0 helpful votes
  • Send Message
May 16th, 2024

I wanted to try it a week based on Forbes review. What does Forbes know? Apparently nothing. 1. Oddly, over 90 percent of the men have the same little schnauzer beard, and perhaps a ball cap to complete the 'look'. For the privilege of finding your schnauzer, you can expect a clunky site with no features even with your paid membership unless you pay a la carte per useful feature - nickeled and dimed.
Perhaps you are saying to yourself "While funny, are ad hominem attacks on a man's looks necessary, Little Miss''?! Aye! Those looks come with similar personality attributes- Just like dog breeds so, you've been warned! Also, this site attracts it's fair share of another breed- Mr. Needy. I work, and so should not be kicked to the curb by some male drama queens who are already suspicious as to why I am not answering them immediately, if not sooner!
Enough about the uncouth clientele. The site is lame. You can't post videos, or interact, yet you're not allowed to direct them to any video you made outside. I don't need Hinge or anything super trendy or exhausting to use, forever promoting tic tok like escapades- but really?

Service
Value
Returns
Quality
Thumbnail of user traceyr392
1 review
3 helpful votes
  • Send Message
March 14th, 2024

I joined this site a few months ago and was initially sceptical. After a few notifications of likes and messages I decided to log in and respond. The first man I chatted to told me he was wearing a nappy, and persistently asked to meet me. The second man I spoke to asked how much I charge for a number of different sexual services. I won't be using this site, and don't trust it at all.

Thumbnail of user suzanb51
2 reviews
6 helpful votes
  • Send Message
February 20th, 2024

I joined this site last nite. I posted a nice profile and legitimate recent pics, chatted with a few people, sent some likes, and paid for a six-month subscription. I tried to log on to my account, and it says you've been blocked from this account. I joined 13 hours ago, and I'm blocked for nothing. I sent an email as they have no phone number. I knew it was a waste of time, so I phoned my bank, and they deducted the money. I put a stop payment on it. The bank said they can remove money if they use a different name, so I have to keep checking my bank to ensure these scammers don't take my money. Please don't join this site. I'm done with online dating. Most are a scam.

UPDATE: OurTime blocked me for life after only 13 hours. I joined at night and woke up blocked. I've attached all the proof.

Thumbnail of user sashad82
1 review
3 helpful votes
  • Send Message
February 19th, 2024

Our Time posts profiles that are gorgeous, handsome, beautiful, and perfect people that sends you "likes" and "messages". Cannot message back unless you subscribe at a cost of $. BEWARE if it's too good to be true.

Tip for consumers:
Scam company to make you purhase.

Products used:
Dating site app

Service
Quality
Thumbnail of user donellt5
1 review
4 helpful votes
  • Send Message
January 16th, 2024

I joined this app, hoping to make a friendship. I IBM corresponding with three men. I didn't got an email from our time slapping me on the wrist. Stating that I had sent questionable material to men. This was a lie. I closed on my account and will never use it again. Anyone thinking of coming to this app beware, they treat you like your toddlers. We are adults here and any conversations should be treated as such. There was nothing I ever sent these men ever. That was questionable in any way shape or form. Two men and I broke away from the app to start texting with our own phone numbers. Never once has anyone ever sent me an email such as this. I believe one of the men felt slighted. Or they monitor everything you say and make a judgment call. I'm embarrassed and angry. I will never ever use our time again. Think twice before you join.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tingtawng
1 review
2 helpful votes
  • Send Message
April 1st, 2024

To get you to subscribe they send you fake likes to get your credit card details.but it Leads nowhere

Thumbnail of user davem148
15 reviews
12 helpful votes
  • Send Message
February 2nd, 2024

Do not waste your money on this scam. Before you sign up you will get all manner of likes, which are lies generated by this fraud. The minute these scum get your money, you will get nothing. These scamming swine should be horse whipped on the main street square.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gw291
1 review
6 helpful votes
  • Send Message
November 30th, 2023

Be wary of a site that is easy to join and difficult to cancel. On the eve of subscription expiration, suddenly you will get a rush of views and likes...beware...they have women who "bump" up these elements to entice foolish men to re-subscribe. Very cynical and dishonest. Their administration will pay lip service to one's concerns and then condescend.
Bitter taste still remains in my mouth.I give it minus 10 stars

Service
Value
Thumbnail of user call.it.as.i.see.it
1 review
5 helpful votes
  • Send Message
December 23rd, 2023

The TV ads give a totally false representation.
The site has an overwhelming number of fake women profiles or complete mismatches, and I consider the site to be just another scam.

I received no replies to messages I'd sent to supposed suitable matches, the messages I did receive, were from fake profiles or totally unsuitable matches.

I'd thought it was possible to take the least expensive option, a month's subscription and I cancelled the auto renewal, but they'd already snared me in the 6 months subscription, so I'm in situation of being trapped in paying 5 more months subscription for something I did not want to.

I sent a message requesting to cancel, but it was rejected, the site is a money grabbing operation, it is not a genuine dating site.

Do not believe the positive reviews.

Definitely not a site to be recommended, steer well clear and avoid being ripped off.

Thumbnail of user dstein
1 review
7 helpful votes
  • Send Message
January 13th, 2024

First of all- you pay a minimum fee per month for 3 months. This is automatically renewed unless you notify them. NEXT- if you even want a person to "message" you- you have to pay over an extra $20 per month. There are not many real (as opposed to imaginary) men on the site. Many supposed people have a made up name, without any profile information whatsoever. An example of a name on the site was "gonnaget it". So, how could they even allow that name to register as a user with "no" information? Big dissapointment. Many people with just a name- no picture or information! I've attached a picture. Don't waste your money.

Products used:
rip off for "Our Time"

Service
Value
Quality
Thumbnail of user cathyc705
1 review
11 helpful votes
  • Send Message
April 13th, 2022

I'm not so sure it's the sight. People see. To just suck. I thought that age would mean maturity in depth. What it is was a bunch of old mean, covered in facial hair and attitude demanding pictures, poor conversational skills and no desire to know someone before getting it on. Creepy. Huge waste of time.

Products used:
Dating app

Value
Quality
Thumbnail of user kenb79
2 reviews
36 helpful votes
  • Send Message
March 14th, 2016

I've tried 2 different sites, the latest was OurTime. I surely has some issues, but it is not that bad as it seems to be. However I still didn't find the One... So now, I'm giving PrimeTimeLove a try.

Thumbnail of user claudiot7
1 review
14 helpful votes
  • Send Message
May 8th, 2017

Fine for newcomers to the online dating scene which im def not but my advice would be dont put all your eggs in one basket. There are a lot of other good sites our there (sites like primetimelove, etc) and its best to try lots and see what works best for you as so much of this dating game is location based and depends on local member numbers, not overall database numbers. Hope that helps.

Thumbnail of user donnar36
6 reviews
25 helpful votes
  • Send Message
March 16th, 2015

Great website! Easy to use, and rates are fair compared to other sites.

Let me be the first to tell you that life is NOT over after 60,70 or 75! No, I'm not 60, but I have plenty of friends who are this age and older. Some of whom believed that they would continue to be single throughout their older years, I believe that there is someone for everyone and that no one needs to be alone, especially when your older and able to really enjoy life. So, I've recently created a few profiles for my friends and within minutes they started communicating with people of similar interests and likes. They are also happily going out on some awesome dates. It's great to see them happy and excited!

Thumbnail of user markl299
1 review
6 helpful votes
  • Send Message
January 22nd, 2018

I've used a lot of dating sites in my late forties/ early fifties, ourtime ranks high on my list because it's so blooming simple (a bit like me ha ha)! Some sites I love (primetimelove.com a good example) but others I just do not get the appeal (e. G tinder ha ha)! Anyway hope you all find what you're looking for and have a good 2018!

Thumbnail of user francisr17
1 review
9 helpful votes
  • Send Message
May 9th, 2016

Ive met a lovely lady on OurTime and im very happy. In fact, this afternoon I cancelled my account. I was getting a bit frustrated up until a month or so ago when I met Irene but it only takes one, so my advice is keep trying! A few of my work colleagues are divorced and use primetimelove.com, so that was my next port of call. But now I hope ill be away from the world of web dating for good. Fingers crossed, slow but steady!

Thumbnail of user rosemaryk2
1 review
10 helpful votes
  • Send Message
September 13th, 2015

I had a great experience with our time dating site. I met nice guys but one in particular who has become the man of my dreams. He actually was someone I went to school with from age 5 yrs to 14. He was shy painfully shy and quiet. My mother often encouraged me to make friends with him... I complained that he was too quiet. She said in her Irish brogue " you know Rosemary that the quiet one's are often the nicest ones and he comes from an awfully nice family... my mother saw he was special and good for me but I didn't listen. We just got engaged in Ireland August 22 2015. Getting married there next year august 27 2016!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

How do I know I can trust these reviews about OurTime?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OurTime?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business