Osiris Tactical

Bought a part Glock 2 pin (SP*******) in October, heard nothing, followed-up then they advised shipment.

Part arrived, appeared to have been previously machined, and was the WRONG part.
Sent request for RMA with images of the correct part. The correct image is shown on the left,
The merchandise sent is on the right, not even close.

The promised to fix it and then never returned my subsequent emails.

Deal with these people at your peril.

Good luck trying to get any response from these people. They advise to email them on there site but do not respond to your emails. After further research I've determined that both company's Osiris tactical / urban survival arms may not have the inventory they advertise in stock on there sites. My opinion is based strictly on the size of there facilities. When researching there address I was able to quickly come to this conclusion

This place is a giant scam. Avoid at all cost. I wish I would have seen these reviews before I placed my order. I am going to have to sue to get my money back. They emailed me back once and responded to my chat saying they were going to ship my order but they still have not done so. Ordered on 3/7/2020 still no shipping on 3/28/202

I ordered the complete SS80 build from their site. Waited for over a week, during which I sent two emails and tried calling them... No answer. Your best bet is talking with them via their website chat.

Note that they have a lengthy wait time for new customers due to fraud. Suggested they should make that known to new customers.

Overall decent.

Their unsecured website is a dead giveaway. Do not give these scammers your hard-earned money! Buy only from a reputable company.

Took two weeks for them just to ship an item but yet they took my money right away. I still haven't received it 17 days after my order was placed. Their service us like mail order for the 80s. Avoid at all costs! If i don't receive the item by day 20, I will file a fraud claim with my credit card company. There are so many better options to do business with, stay with a reputable company.

Giovanni quickly responded to my request for another timing nut to be sent since there wasn't one in the package, but all he said was that it should have been there. Never heard from them after that, had to order one myself through another service. Scratches on the tank brake were pretty large as well from poor handling at their facility before it was wrapped for shipping. Will not be ordering from them again.

I didn't come across this site until after I made a order with Osiris so, I was worried that I made a mistake. It did take about two weeks to receive my order but that is not unusual unless you order from Amazon. Overall a good experience and very reasonable prices. Thanks Osiris

I'm extremely surprised to see these reviews, I have to say I think they may be fakes. I had a great experience with them they were soo helpful and knowledgeable I ordered 2.1911 kits. 1.45acp, 2.9mm. They did explain that they were going to be sent in different packages but it was not a extremely long shipping time so I'm a bit confused about all these reviews. And I had dealt with Christine, and Giovanni both were helpful and I plan to do business with again...

Hello, I have waiting patiently for a month to have my order shipped and have only asked for nothing but an update on my order. After countless and i mean countless attempts to contact you guys by both phone and email and haven't been susccesfull once that's ridiculous and no words could express how mad i am at the absolute disregard for a paying customer, worst company i have ever come across, OVER 4 WEEKS AND HAVEN'T BEEN ABLE TO CONTACT ONE PERSON WHAT A JOKE THIS COMPANY IS!

I ordered a complete 80% pistol kit the first week of January. 2 weeks went by and I heard nothing, but they charged my card. I contacted them via chat, they assured me my order was in stock would go out by the middle of the next week. 2 weeks later, still nothing. I chatted with them again - this time they told me some of the kit parts had been back ordered and had just arrived. They assured me it would go out first thing the next week. Middle of that week I had a tracking number as promised, but it had not shipped. A week later (now we're into Feb) and they still haven't dropped my package off to the postal carrier. I initiated chat, and they said it would go out that day. That didn't happen either. Two days later I finally I had to threaten to contact my CC company and file a fraud claim, after which they finally shipped my order that day. I don't have it yet so we'll see what it actually looks like when/if it gets here. It does appear that they expedited shipping, perhaps in an attempt to make things right. If everything is as described I won't press the issue and consider the matter closed, but I won't be shopping here again.

This is just bad business practice. If my items were back ordered, simply tell me there's a waiting period - I'd be OK with that. Don't lie to me so you can stall for time. After doing research on this company, I've come to the conclusion that this company is most likely only one or two people running a drop-ship type business. Their website is almost identical to Urban Survival Arms (also located in Lancaster CA), so they are probably a sister company run by the same people. Their products are a fantastic deal so I'm sure what is happening is they are flooded with orders, have nothing in stock, so they stall until they can get product from their distributors. Then the couple of employees that are there scramble to fill orders that have been piling up. If they expanded their company and added 10-20 workers, I'm sure that this would improve. I feel bad because we in the firearms community should support each other, but the dishonesty here is really unacceptable. I shouldn't have to bug and pick and beg to receive a product I ordered. Another problem I have is they told me (and it's right on Osiris's front page) that Polymer80 was out of stock of their frames and was slow to restock. P80's website had all of their products shown as in stock throughout this ordeal. I think this must be another stall tactic.

Please read all these reviews on this company here - every one of us has had a similar experience. Remember - If it's too good to be true, it's probably not true.

I ordered a Glock 17 complete slide but before I ordered it I got in contact with them to see if the item was in stock and to figure out how long shipping would take. They told me they have the item in stock and it would take 3 to 4 business days. So I ordered and 2 weeks later I don't get my confirmation email or anything saying my item shipped so I get ahold of them last thursday which was the 30th of January they tell me my item will be shipped that following Friday or Monday. Dope! Except they of course didn't ship it so I got a hold of the again. Literally had to message them on social media, the website, email and call and finally at the end of the day they get back to me telling me maybe the item is out of stock, so I showed them the messages they sent me saying they were in stock, then they say that they're behind on shipping from the holidays so I show them the messages of them telling me more than once my item would be shipped, then after I go on their page warning others not to buy from them they say I'm just mad that they aren't amazon prime. No $#*! head I'm mad that your business is shady and you take people's money and scam them saying you have all these products that you truthfully don't have. I bugged them enough to the point that they SAID they issued me a refund. However they are expert bulls****ers so we shall see. DO NOT GIVE THEM YOUR MONEY! SCAM! SCAM! SCAM!

I ordered AR-15.50 Beowulf Tank Style Muzzle Brake on 3/18 received it 3/29 in a envelope not wrapped up or anything just loose and flopping around and was missing the crush washer, I email to tell them and they said they were sorry and would have one out ASAP. Didn't receive anything as of 4/4, so I emailed them again to tell them that I still haven't received anything, with no reply and as if 4/9 still nothing. Really can't use the muzzle brake with out the washer. Great customer service!

I ordered p80 g19 kit on on the 5th of November today is now the 20th or November I have only received two emails after I threatened to put my lawyer end my matters which I'm most definitely going to have to do because no one has gotten back up to me this guy Giovanni Sanchez have told me that my package will be in the mail when I received a tracking number that was a week ago I received a tracking number and my package is still not in the mail I feel like this is a scam I haven't had no returns for phone calls you called the number that is on the website and it goes straight to a $#*!y $#*! voicemail every time this is the worst company that I ever spent my money with I feel like I was robbed without a gun I haven't received any emails when my package will be delivered at the numerous of emails do not order from them do not call them do not try to buy anything from them it is a fraud and it is a scam scam scam scam