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OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Found what was looking for quickly and had the size needed
All went good except the sizing. They run big (the last pair I purchased did as well but I was able to order a 1/2 smaller and they fit nicely) This pair only comes in full sizes, so I need to return this pair of size 8 and try a 7. I'm concerned a full size smaller may be TOO small but I'm going to try them. I am in the process of sending the size 8's back to you.
Spoke to Nicole, and told her about my first time order, and she gave me a 5% discount on order, Thank you Nicole!
I loved the video
I was looking for the best diabetic socks for my mom and wasn't sure where to look. I found all of my answers on this site. Thank you so much!
It was fine. It would have been helpful to know how long each shipping option takes.
Been good
I had to return the sandal because the arch support did not fit my arch that needed the support.
I love Orthaheel sandals, and you had a great price and free shipping.
Thanks for the good price for an insole I use and have now gotten for my husband...we just returned from a trip so he hasn't tried them yet.
Great prices for dependable items.
I always find what I want and at a good price.
Easy. Free shipping
GREAT PRODUCT, EASY WEB SITE NAVIGATION. VERY PLEASED!
I could not get the size from Zappos, where I first saw the shoes, so I googled the manufacture and ordered them directly. The shoe is not comfortable for my 96 year old mother but she has difficult feet. I was impressed with the shoes and will use the website in the future.
I contacted the company because I was not home when FedEx delivered and thought they had not delivered and I went to the depot in person to pick up the shoes. All's well that ends well but unfortunately I must return the shoes.
So far so good!
But I have only shopped on your site and just completed placing first order.
--Have received in a timely matter. My 11 year-old son is happy so far. We are new to trying out support for him and not entirely sure what to look for, but he says the pain is less now during our walks. So we are moving in the right direction.
Excellent product, the boots are beatiful
My disappointment stems from the fact that the size was much, much too large. The female orthotic was only offered as size 6-7.5. I am a size six and the orthotic wouldn't even fit into my shoe. It should be made in each individual size. I did give it to my husband (a male size 8) and he is still breaking it in. I'm glad he could use it. Thanks for the opportunity to give you this information.
The shoes I ordered were received in a timely manner. Although I love the look of the shoes, they did not fit comfortably, so I am going through the return process now. That is going very smoothly. I will definitely shop at this store again.
I had never used this website before, but was very pleased with the selection and prices. Unfortunately, I had to return my shoes, as they did not fit. I can not respond on the return process as that part is not complete.I hope this part is as good as the delivery part.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.