website thubmnail of OrthoticShop

OrthoticShopReviews 11,362

4.7

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Tim D.
1 review
0 helpful votes
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Found what was looking for quickly and had the size needed

Date of experience: August 26, 2013
Jean C.
1 review
0 helpful votes
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All went good except the sizing
August 25, 2013

All went good except the sizing. They run big (the last pair I purchased did as well but I was able to order a 1/2 smaller and they fit nicely) This pair only comes in full sizes, so I need to return this pair of size 8 and try a 7. I'm concerned a full size smaller may be TOO small but I'm going to try them. I am in the process of sending the size 8's back to you.

Date of experience: August 25, 2013
Robert W.
8 reviews
0 helpful votes
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Spoke to Nicole, and told her about my first time order, and she gave me a 5% discount on order, Thank you Nicole!

Date of experience: August 24, 2013
Starla T.
1 review
0 helpful votes
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I loved the video
August 24, 2013

I loved the video

Date of experience: August 24, 2013
Ann W.
1 review
0 helpful votes
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I was looking for the best diabetic socks for my mom and wasn't sure where to look. I found all of my answers on this site. Thank you so much!

Date of experience: August 23, 2013
Heidi V.
5 reviews
0 helpful votes
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It was fine
August 23, 2013

It was fine. It would have been helpful to know how long each shipping option takes.

Date of experience: August 23, 2013
Jacqueline S.
3 reviews
0 helpful votes
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Been good
August 22, 2013

Been good

Date of experience: August 22, 2013
Lynette R.
3 reviews
0 helpful votes
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I had to return the sandal because the arch support did not fit my arch that needed the support.

Date of experience: August 22, 2013
Joelle D.
1 review
0 helpful votes
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I love Orthaheel sandals, and you had a great price and free shipping.

Date of experience: August 21, 2013
carla p.
1 review
0 helpful votes
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Thanks for the good price for an insole I use and have now gotten for my husband...we just returned from a trip so he hasn't tried them yet.

Date of experience: August 21, 2013
Andrea H.
2 reviews
0 helpful votes
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Great prices for dependable items
August 21, 2013

Great prices for dependable items.

Date of experience: August 21, 2013
Kelly B.
1 review
0 helpful votes
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I always find what I want and at a good price
August 20, 2013

I always find what I want and at a good price.

Date of experience: August 20, 2013
Alan G.
1 review
0 helpful votes
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Easy
August 20, 2013

Easy. Free shipping

Date of experience: August 20, 2013
kim R.
1 review
0 helpful votes
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GREAT PRODUCT, EASY WEB SITE NAVIGATION
August 18, 2013

GREAT PRODUCT, EASY WEB SITE NAVIGATION. VERY PLEASED!

Date of experience: August 18, 2013
Carol P.
1 review
0 helpful votes
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I could not get the size from Zappos, where I first saw the shoes, so I googled the manufacture and ordered them directly. The shoe is not comfortable for my 96 year old mother but she has difficult feet. I was impressed with the shoes and will use the website in the future.
I contacted the company because I was not home when FedEx delivered and thought they had not delivered and I went to the depot in person to pick up the shoes. All's well that ends well but unfortunately I must return the shoes.

Date of experience: August 18, 2013
Laura J.
1 review
0 helpful votes
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So far so good!
August 18, 2013

So far so good!
But I have only shopped on your site and just completed placing first order.

--Have received in a timely matter. My 11 year-old son is happy so far. We are new to trying out support for him and not entirely sure what to look for, but he says the pain is less now during our walks. So we are moving in the right direction.

Date of experience: August 18, 2013
Cristian K.
2 reviews
0 helpful votes
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Excellent product, the boots are beatiful
August 17, 2013

Excellent product, the boots are beatiful

Date of experience: August 17, 2013
Jackie M.
1 review
0 helpful votes
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My disappointment stems from the fact that the size was much, much too large. The female orthotic was only offered as size 6-7.5. I am a size six and the orthotic wouldn't even fit into my shoe. It should be made in each individual size. I did give it to my husband (a male size 8) and he is still breaking it in. I'm glad he could use it. Thanks for the opportunity to give you this information.

Date of experience: August 17, 2013
Jacqueline G.
1 review
0 helpful votes
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The shoes I ordered were received in a timely manner. Although I love the look of the shoes, they did not fit comfortably, so I am going through the return process now. That is going very smoothly. I will definitely shop at this store again.

Date of experience: August 15, 2013
Patti M.
1 review
0 helpful votes
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I had never used this website before, but was very pleased with the selection and prices. Unfortunately, I had to return my shoes, as they did not fit. I can not respond on the return process as that part is not complete.I hope this part is as good as the delivery part.

Date of experience: August 15, 2013