On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Excellent!
Very easy to order, hope delivery is also smooth.
Delivery was promised in 2-3 days but took 9 days. However the ability to look at the tracking feature let me see where the order was at all times. I understand that it takes longer to pass through customs to Canada. Promised delivery to Canada should probably be at least a week.
Very satisfied with product.
Outstanding service and prices! Thank you!
Arrived much faster than expected
Very pleased with product quality, price & delivery time
My first time ordering. I found a pair of shoes that I could not find on other sites. It was easy to order, the price was very good, and I received my shoes very quickly. I will order from this site agai!
Very easy to navigate with a quick shipping time. Thanks
Surprised to see how much the price had increased in less than a year. Paid $**.** + *.** shipping in January of this year.
Will not know the outcome of my experience until I try the product I ordered
Quick easy and efficient
Like the way they fit in my shoe and the support they provide.
I recieved my order promptly and I am very pleased with my new Orthaheel boots!
Delivery and processing of order was exceptionally prompt.
Item packed well.
Have ordered before from Orthoticshop and will order again.
Thus far, I am quite happy.
This site is great, and the products are wonderful. I am so happy with my indoor shoes/slippers. They are light weight, super comfy, and I can interchange the instep with my custom orthotics if necessary. Love, Love, Love!
PRODUCT DESCRIPTION AND OPTION FOR LIVE HELP
Thanks for great services...
The shopping experience was great. One of the products I received was slightly disappointing. It is the slim Orthaheel shoe liner to be used in dress shoes. I have worn Orthaheel shoes for a few years and the amount of arch support in this was less than I expected. Could have been a little thicker at the arch.
EXCELLANT SEEMS VERY WELL MADE AND ADAPTABLE FOR PEOPLE WITH FOOT PROBLEMS THAT ARE SWOLLEN EASY FITTING AND WEARING
Very easy to order from
I'm a diabetic with a high arch and foot pain; my main problem is with slippers and tile floors! Just wish this slipper came in more than one color.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.