On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
I apparently made a mistake and ordered the wrong size foot-drop brace. When I got ready to exchange it. I had trouble navigating the return rules and getting the return label printed, so I ended up just mailing it back at my own expense. I will wait and see how the exchange works out. P.M.
Loved the discount
First shoe I tried was HUGE! Hope my second choice will fit better on my feet. They are horrible...Never have had much luck with picking a GOOD style in the right size. Now that I have received my new shoes, they are fine. Quality is definitely there. They feel fine on my feet. Thanks, Carolyn
Orthotic Shop is the only place I purchase shoes for my son. He is autistic and walks on his tip toes, the Answer2 shoes are a great fit for him, wish they would come in high tops.
So happy to find a sneaker that is really the right size. They have been hard to get before today!
Easily done and fast free shipping!
Good- the Powerstep insets are wonderful.
Good products here.
This is my second time to order from Orthotic Shop. I ordered 2 pairs of sandals the first time and they arrived quickly. I absolutely love both pairs! Wonderful comfort and support!
Good price
Fair priced, good products!
Great
The shipping charges to Canada are little too high. I haven't contacted Orthoticshop yet but will be. I am returning my purchase. I pair does not fit properly and the other pair the wrong color came. I did recheck my order and it shows I order brown but I think it was changed as I ordered Khaki.
Awesome price!fast shipment thank you.
I'm impressed that the shoes were delivered on SUNDAY! Wow. Thank you.
Nice return policy for exchanging shoes if they do not fit.
Very good
Easy, breezy
Excellent service. Fast delivery and item was nicely packaged. Slippers are comfortable and very good quality.
I would highly recommend this site to others.
Easy to order, well organised site.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.