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OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Everything was great! I just wish shipping was a little faster. Excellent customer service--5 star! And that does make a difference. I have already recommended this site to friends.
Thank you!
Very easy
First time order but so far everything has been great!
Easy to navigate and good prices
I had to try and retry for 2 days to order these shoes. The connection to Amazon and the connection to PayPal were not working. I emailed and I tried live chat to get help. I was kept on hold for 5 minutes and told to email. No response. Here is the code I was given: PSC-***-*****
Found item quickly at a good price
The product is beautiful. I have to send it back because I ordered the wrong size. Your team has been very helpful to help me resolve the issue before it was shipped but I still received the smaller pair. Your team has been very helpful with returning my shoes so I can reorder the right size. If your team was not helpful I would have returned the shoes and never ordered from your store again. I will order from you again. Thank you for hiring such quality of people and taking care of them so they can take care of me. Have a great day.
Ordering from orthoticshop.com was very simple, and their price for the shoes I wanted was the cheapest I found. Delivery was as promised and the product was as presented. Overall and excellent experience.
Good website, easy to use...merchandise arrived quickly and everything was great!
Ordering was easy. Now lets see when I get the product. I am satisfied as I am always afraid to buy on-line. Thanks for boosting my confidence.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.