On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Shoe shopping on-line is a convenient but risky experience. Not being able to try on shoes before you buy is cause for a bit of anxiety. Fortunately, two of the three purchases fit fine and the third was flip flops and they are close enough for flip flops
Overall all, pretty darn good!
Great product good service and quick delivery
Glad it worked this time. Had some trouble using the site last time. For some reason it wouldn't let me Ship to a different address as billing.
Most of the time the coupon codes do not work. I just received a new one this morning and it would not work. I used another one that popped up in during my order.
I've been wearing orthotic style shoes from the QVC network and some can be very expensive. I was so happy to stumble across this website. I will be doing some shopping here for footwear especially foot liners to replace in shoes that aren't orthotics.
Slippers not as comfy as expected. Will order different product next time.
My shoes were shipped to another location
Great service - I will certainly be coming back! Just one little issue...I wish you carried the boots I got in black, the original color I wanted! - but I'm going to keep on checking to see if you will be carrying it in the future!
Orthotic Shop advertised price on desired shoe was lower than other vendors, and they even gave me a first time buyer's discount.
So far, so good...but I haven't received my goods yet. I'll reserve judgement till then
Delivery was on time and products were as expected
Easy to use site. Easy to follow your instructions. No need to follow up I'm sure it will be fine.
I called because my coupon code didn't work and I received a call back and was given a new code. Excellent customer service.
Just wish you had more selections in size10 brown.
Great
The shoes were not a good fit. The arch support was very uncomfortable.
PayPal link didn't work first time I tried, but good after that.
Awesome shoes when you need arch support. Very comfortable.
I had use the time before and very satisfied
Inserts are comfortable and provide arch/heel support. Very satisfied.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.