website thubmnail of OrthoticShop

OrthoticShopReviews 11,362

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey star
grey star
grey star
grey star
grey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Robert K.
7 reviews
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

I've been a customer of the Orthotic Shop for about 3 years. They are 'super'. Order processed and shipped quickly and received within 2-3 days. Plus, free Norton protection on my purchase. I could never get a bargain like this on such a nice pair of shoes or slippers from one of the big box stores. I always shop Orthotic Shop for gift giving too.

Date of experience: December 1, 2017
Kathleen J.
1 review
0 helpful votes
Follow Kathleen J.
Unfollow Kathleen J.
Share Review
Report Review

Excellent service; wonderful surprise to be offered discount.

Date of experience: December 1, 2017
Mary G.
2 reviews
0 helpful votes
Follow Mary G.
Unfollow Mary G.
Share Review
Report Review

The supports work great and are a big help, but the price is too high for what the product is. I can find nothing else for my shoes that works, so I have no choice but to pay big money

Date of experience: December 1, 2017
S P.
1 review
0 helpful votes
Follow S P.
Unfollow S P.
Share Review
Report Review

Page loaded a bit slow, but selection, prices and shipping are great!

Date of experience: December 1, 2017
Robert G.
4 reviews
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

Easy ordering, Received on time, Good quality shoe

Date of experience: December 1, 2017
Kathleen C.
1 review
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Share Review
Report Review

Easy ordering process
November 30, 2017

Easy ordering process. Received product on date quoted. Good quality product.

Date of experience: November 30, 2017
Barbara O.
1 review
0 helpful votes
Follow Barbara O.
Unfollow Barbara O.
Share Review
Report Review

Article arrived on time
November 30, 2017

Article arrived on time

Date of experience: November 30, 2017
RuthEllen M.
1 review
0 helpful votes
Follow RuthEllen M.
Unfollow RuthEllen M.
Share Review
Report Review

I have several pairs of Vionic shoes and I love them.

Date of experience: November 30, 2017
Bill Z.
5 reviews
0 helpful votes
Follow Bill Z.
Unfollow Bill Z.
Share Review
Report Review

Your prices are much, much better than Amazon's
November 30, 2017

Your prices are much, much better than Amazon's.

Date of experience: November 30, 2017
chas w.
1 review
0 helpful votes
Follow chas w.
Unfollow chas w.
Share Review
Report Review

No issues at all
November 30, 2017

No issues at all. Thank you!

Date of experience: November 30, 2017
Virginia M.
1 review
0 helpful votes
Follow Virginia M.
Unfollow Virginia M.
Share Review
Report Review

I had a question regarding what this order contained, contacted the Representative and received a explanation without question. Also have enjoyed service of ordering and returning items.

Date of experience: November 30, 2017
Sabine H.
1 review
0 helpful votes
Follow Sabine H.
Unfollow Sabine H.
Share Review
Report Review

It was a very easy process
November 30, 2017

It was a very easy process. Thank you so very much.

Date of experience: November 30, 2017
Monica F.
1 review
0 helpful votes
Follow Monica F.
Unfollow Monica F.
Share Review
Report Review

I am a first time shopper at your site
November 30, 2017

I am a first time shopper at your site. I was ask to survey which did not make sense since I did not get my order yet. Looking back, I guess the survey is asking about the initial buying/shopping for the item before receipt of final product. That confused me as most sites ask after you receive the item because no matter how the site appears if the product received does not get delivered or is very inferior from what is described, you cannot rate the shopping experience.

Date of experience: November 30, 2017
Janet S.
1 review
0 helpful votes
Follow Janet S.
Unfollow Janet S.
Share Review
Report Review

Recently I had to get custom orthotics & was needing to find a Winter boot that would accommodate the orthotics. The Propet Madison Ankle Lace is a good choice.

Date of experience: November 29, 2017
Paula J.
1 review
0 helpful votes
Follow Paula J.
Unfollow Paula J.
Share Review
Report Review

!
November 29, 2017

!

Date of experience: November 29, 2017
Joan S.
1 review
0 helpful votes
Follow Joan S.
Unfollow Joan S.
Share Review
Report Review

When ordering I made a mistake and had a hard time rectifying it.

Date of experience: November 29, 2017
Lori M.
2 reviews
0 helpful votes
Follow Lori M.
Unfollow Lori M.
Share Review
Report Review

These are the best insoles
November 29, 2017

These are the best insoles. Make sure u buy these bc some that look the same are not. These have a black bittom layer that is more supportive than another. Ersion that looks like a cardboard color on bottom.

I don't heat them up bc then they flatten out at arch
& I need that support for my 'high arch'.

I get pain in ball of foot and may have planter fascitis: these are the only insoles that stop that pain.
I put them in all my tennis shoes & ski boots.

Date of experience: November 29, 2017
june n.
1 review
0 helpful votes
Follow june n.
Unfollow june n.
Share Review
Report Review

Great
November 29, 2017

Great

Date of experience: November 29, 2017
Katiekat S.
1 review
0 helpful votes
Follow Katiekat S.
Unfollow Katiekat S.
Share Review
Report Review

I'm not sure if the boots fit right, and I didn't receive a return policy with the order, so I'm not sure how to deal with that. The boots are cute and warm but I'm uncertain they're right for me, especially with a $74 price tag

Date of experience: November 29, 2017
Rick R.
1 review
0 helpful votes
Follow Rick R.
Unfollow Rick R.
Share Review
Report Review

Xx
November 29, 2017

Xx

Date of experience: November 29, 2017