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OrthoticShop Reviews Summary
OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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The customer contact person was responsive and helpful.
I had to return the product because I have a "fussy foot," with myriad problems.
I appreciated it was post-paid, both ways, and returns were easy.
Thanks. Next time I may order multiple sizes.
I've already recommended your site to friends with foot problems
Sizing is difficult and very little help in guessing the fit.
Also. The most uncomfortable orthotic I've ever tried.
Excellent service. Would definitely buy again!
I had an error the first time I tried to submit, corrected the error, and pressed submit again. At that point, nothing happened so I finally just took a chance in submitting a third time, afraid of a double order.
Also, I had conflicting FedEx delivery information. They tried to delay delivery twice, and I contacted the seller to see if any other delivery method was available for future orders. Shannon, in customer service (ironically), first tried not responding to my delivery question, then was short with her answer when I pointed this out. All in all, a 'meh' experience. I think I will pay full price at Vionics before I go through this again.
Checking out with PayPal appears flawed. Usually simpler in my experience. I had to do it twice. Also the feedback loop for putting in the discount code was flawed too. Needs some improvement in that regard. Otherwise fine.
Happy with my shoppng experience. Unfortunatley, they were the wrong size and I had to send back. That was made easy for me as well.
Easy ordering, multiple options. Fast shipping.
Great selection of clogs! Great service and fast delivery.
I found the perfect gift for my husband! Thank you, I know he will enjoy his Christmas gift!
Had to contact via email due to discount code not working. Received response within 4 hrs with new code that gave me the 15% discount
Great service, quality product. Thanks
Good selection in width
Super easy checkout I don't have anymore to say they are a gift I will know more after Christmas!
Easy and fast
Didn't get my discount!
Ordering was quick and easy. I like the orthotic inserts but they work better in a tennis shoe and provide good support. I would love to hear your recommendations for a thinner insert for pronation of flat feet I can use in other shoes.
My son suffers with plantar fasciitis and has hardwood throughout his house. These slippers should help with this and were a great price compared to others I looked at.
Seamless ordering and delivery. Some better dimensioning of sizes Large etc would be helpful.
Nothing to add
Easy to navigate and find what I was looking for.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members