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OrthoticShop has a rating of 4.7 stars from 11,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Other than the extreme amount of time my last order took to arrive (over a month), I love the shoes. My second order also did not arrive when promised and I got nothing in response but excuses and no way to track my order. I ordered it Jan 6 and it arrived Jan 23. Certainly not the 5 business days it says on their website for international orders. I also don't consider Canada an international order.
So comfy.
Not much selection of sale items, no red in shoe I liked in my size
The sneakers are too tight and too short. I need to exchange them.
I liked the first pair of slippers from orthaheel so much that I wanted to replace them. Very comfortable.
I purchased these shoes to wear in the house after having foot surgery. They are very comfortable and easy on and off. Orthotics.com has never disappointed me when ordering. If I don't like something I can just send it back. I think that only happened one time because I usually love it.
The only complaint is they left package on porch and i asked them to leave in office.
I have had a hard time getting a good fit. Danielle has been incredibly wonderful to work with. So patient and helpful. I finally found a good fit so just ordered two more! Thank you for the coupons, they are a big help to a retiree.
I was able to find ample products with the orthopedic insole.
You had what I wanted in stock!
I ordered slippers for my elderly father. My father and mother were impressed with the quality of the slippers and said that they are beautiful. The size isn't right though, :( . We will need to return them and work on finding something wide enough for his high instep. We do plan to order them from Orthotic Shop. :) .
Ordering my slippers was effort free and I even received an unexpected 10% off coupon.
Easy as can be - thanks!
The shopping experience and shipping are great! There was some mix up about my last order because of PayPal having one of my wrong email addresses, and I had then made two orders because we couldn't find my first order. I returned the items from the first order. Not your fault! This particular order is comprised of great shoe! I loved them, but the left toe post is too long. I have to scrunch up my toes when I walk in order to keep them on. That's where the arthritis in my foot has come from after doing this for years with non-supportive sandals which is what I wear most of the year in San Antonio. I would just exchange them, but I'm afraid it would be true again. So sad. I loved these shoes.
This is my second pair of flip flops because I actually wore through the heel. You see, I wear them all the time. Summer or winter, these are my go-to shoes for comfort.
Quick and easy. Great product and trust me I have tried quite a few products out there!
Thank you
Great prices on quality insoles. I'll be back for sure.
Keeping one pair & returning one!
Excellent! These slippers run small.
I'll see how this purchase goes...jdmc
Very easy to get what I need
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.