• Origins

Origins

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Overview

Origins has a rating of 2.8 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Origins most frequently mention customer service problems. Origins ranks 473rd among Cosmetics sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
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How would you rate Origins?
Top Positive Review

“Origins plantscription”

Lori h.
4/7/22

This serum supports youthful-looking skin for fewer visible lines and pores and a smoother, more lifted appearance. Six peptides relax the appearance of expression lines and support natural collagen, while anogeissus supports fibrillin. This serum also reduces the appearance of five types of wrinkles, including crow's feet and neck lines. A comprehensive serum for face, neck, and décolleté that delivers 15 benefits for a youthful look and a transformed appearance with every use. Would highly recommend this product

Top Critical Review

“Avoid this company! Awful CS”

A B.
11/12/21

Absolutely terrible customer service. It is literally impossible to get the people on the online chat to take care of an issue. They leave you hanging and take several minutes for each response, asking you again and again to repeat the same information. Then, after all that, they don't even do what you're asking! Unreal. I will NEVER shop with this company again, especially considering there are far better (and more natural) products out there that don't screw up your skin!

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user lorih193
2 reviews
1 helpful vote
April 7th, 2022

This serum supports youthful-looking skin for fewer visible lines and pores and a smoother, more lifted appearance. Six peptides relax the appearance of expression lines and support natural collagen, while anogeissus supports fibrillin. This serum also reduces the appearance of five types of wrinkles, including crow's feet and neck lines. A comprehensive serum for face, neck, and décolleté that delivers 15 benefits for a youthful look and a transformed appearance with every use. Would highly recommend this product

Thumbnail of user marya782
5 reviews
22 helpful votes
June 18th, 2018

This is a perfect skin care. I would definetly recommend it. Origins is well know and you know your not taking a chance. I love their products will continue to buy them. You should too

Thumbnail of user christinat74
11 reviews
36 helpful votes
August 23rd, 2018

I love Origins products. They have quality products that really work! They are a company that takes pride in our planet and their customers!

Thumbnail of user nancyp132
3 reviews
8 helpful votes
July 12th, 2018

I know my origins products will get to me fast. The store in my local mall was closed. I now would have to drive 30 min to another store location.

Thumbnail of user nicolrh
4 reviews
1 helpful vote
August 28th, 2018

I have been using the orgins Retexturizing mask with Rose Clay it helps pores and tecture of ur skin. I love the smell it isnt ober powering and it makes my skin feel soft and smooth

Thumbnail of user jackiew4
4 reviews
8 helpful votes
October 6th, 2011

I have ordered from origins.com multiple times and will continue to do so. Their customer service is great as are their products. When I've needed to call with questions, their customer service people are friendly and helpful. They ship the products quickly and it's great to get the free samples of additional products to try. I would recommend this website to everyone!

Thumbnail of user tn1
265 reviews
1,794 helpful votes
February 28th, 2011

I love convenience - I eat conveniently accessible foods, I read conveniently easy books, I date convenient men. All these things to maximize my screentime - my morning routine shouldn't keep me away from my laptop too long, so the right make-up is a necessity. I'm not the kind of girl who likes to put a lot of time and effort into my hair or face (and it probably shows), and it seems that Origins knows that. Well I know they know that because the last time I walked into the store, the salesman said, "You look like you like to keep it natural... I have something for you!" I wasn't sure what to make of that comment but I'm glad he noticed because I wouldn't have walked out with Vitazing then - Vitazing is an SPF15 moisturizer that doubles for me as a foundation. The mangosteen ingredient adapts to my skin color and provides a light coverage that I can't feel. It doesn't cover up all the spots, but who really cares about that. At my age, there's no hiding that stuff.

Origins.com is easy to use; the products come on time and with little free samples that are great to take on trips.

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About the business

Origins blends ingredients from nature with advanced science to create high performance and natural skincare, bath & body and makeup products. We formulate our natural skin products using the highest quality plant, earth and sea ingredients.

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