Orchid Romance garners mixed feedback from its users, with many appreciating the quality and diversity of profiles, describing the service as a viable option for serious relationships. However, concerns about high costs and the authenticity of user interactions frequently emerge, leading to skepticism regarding the sincerity of members. While some users report positive experiences with customer service, others express frustration over slow response times and perceived robotic communication. Overall, the platform's reputation is shaped by a blend of potential and disappointment, with a need for improved transparency and value in its pricing structure.
This summary is generated by AI, based on text from customer reviews
This is really confusing and I think it's idiotic that I have to pay just to message
Email, questions, after questions, user name, and on and on!
Dear Ray,
Hello and thanks for leaving your review.
If you enjoy our services, we kindly ask you to increase your rate.
If there's anything we can help you with - feel free to contact our team via support@orchidromance.com
Kind regards,
OrchidRomance Customer Support
I like the fact that the system told me I was close to running out of credit.
Dear Rich,
We are so pleased to read your amazing review! Our team is happy you are enjoying your time with us.
Please contact us via support@orchidromance.com 24/7. We will be glad to assist you!
Best Regards,
Orchidromance Customer Support
Think is a good experience for both. Sure will learn a lot of new things
Dear Patrick,
Thank you so much for this review, we appreciate it! We’re here for you anytime.
We will be glad to assist you in case of any additional questions. Please contact us via support@OrchidRomance.com if any assistance is needed.
Respectfully,
OrchidRomance Customer Support
Its been great some quirks with my pics not make me happy but lots of lovely ladies I still keep hoping!
Dear Dana,
Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime. Please feel free to contact us via support@OrchidRomance.com in case of any questions.
Kind Regards,
OrchidRomance Customer Support
So far it's been pretty easy to navigate through. I'm not completely sold yet but I'm working on it.
Dear Ron,
Thank you for posting a positive review! We appreciate your feedback.
Please feel free to contact us via support@OrchidRomance.com if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
OrchidRomance Customer Support
Very nice and beautiful looking women is what I like in need in my life..
Dear Ascencion,
Thanks a lot for submitting your feedback!
Your review is what makes us improve and serve you better.
Should you have any additional questions, please contact us via support@orchidromance.com email at any time.
Best regards,
OrchidRomance Customer Support
When I obtain a woman's personal email. I get a lot of excuses as to why they can't talk to me. Makes no sense to me.
Dear Ron,
Thank you for taking the time to share your concerns and feedback with us!
Please note that we provide every verified member with the opportunity to exchange contact information, however, it is solely up to every user to decide whether to continue communication outside of the website. Many of our members find our platform safer and more convenient for online communication, however, we can contact the member in order to clarify why communication via e-mail does not work and assist if possible.
Unfortunately, we do not have all the information regarding your specific situation, however, we would be really glad to help you resolve the matter if you contact us via support@orchidromance.com with more details concerning your issue.
We are always at your service.
Kind regards,
Orchidromance Customer Support
You should allow chatting with no purchase of credits, if we connect with someone, then charge us for the connection
Dear Frank,
On behalf of our team at Orchidromance, thanks so much for this review. It means a lot to us!
It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.
You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
Contact us via support@Orchidromance.com if some questions pop up. We will be glad to assist you.
Kind Regards,
Orchidromance Customer Support
Excelente app me gusta aqui puedo encontrar una buena pareja pero me gustaria que hicieran cierto sorteo y poder ganar una forma como credito por sorteo para escribirles a las chicas gracias
Dear Rafael,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
OrchidRomance Customer Support
If I want to chat to someone offline you won't let them have contact information
Dear Leatmuff,
Thank you so much for taking the time to leave us this review!
I am afraid we have not got a chance to receive your feedback in full.
Therefore, we would like to let you know that you can always contact us with any comments, concerns, or suggestions you wish to share.
Feel free to reach us via support@orchidromance.com email at anytime. We are always at your service!
Best regards,
OrchidRomance Customer Support
People who talk are fake accounts trying to scam me
Dear Adam,
Thank you for submitting a review!
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of themselves holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both in the video and in the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents the member attaches are valid.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. So if you notice something suspicious in the behavior of a specific user - please contact us directly and our Investigation Team will be glad to assist you.
We will be glad to assist you in case of any additional questions. Please contact us via support@OrchidRomance.com if any assistance is needed.
Respectfully,
OrchidRomance Customer Support
I thing every day its a new day and i thing every tyme positive baby
Dear Giovany,
We are so glad you left this kind review! We are always happy to make your experience with us unforgettable.
Please contact us via support@OrchidRomance.com if needed. We will be there for you!
With kindest regards,
OrchidRomance Customer Support
The girls are really sweet and tell you what they want
Dear Bart,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Feel free to contact our customer service department if you have any inquiries at all via support@Orchidromance.com. We will be happy to help you!
Kind Regards,
Orchidromance Customer Support
Excuse me I'm busy trying to get lucky here I'll talk to you later lol lol. It's silly site.
Dear Bryan,
Thank you for taking the time to express your thoughts and share your feedback with us!
We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?
Our main goal is to provide you with the best service and your satisfaction is our priority!
We’re here for you anytime.
Contact us via support@OrchidRomance.com if some questions pop up. We will be glad to assist you.
Many thanks,
OrchidRomance Customer Support
I just wish there was a way to get my a woman from over seas
Dear Customer,
Thank you for the nice evaluation!
We are pleased to hear that you like the website members!
You are welcome to discuss the meeting directly with the member. Have you already tried that?
Wishing you only nice people connections ahead!
Best regards,
Orchidromance Customer Support
Only got one robot tonight. First person I spoke to here. Had this site about two hrs.
Dear Jack,
Hello and thanks for leaving your review.
Please note, that there are no "robots" on the platform.
We carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).
If you have any additional questions, please contact us via support@orchidromance.com
Kind regards,
OrchidRomance Customer Support
I don't think it's for real I think it is b*******
Dear Member,
Thanks very much for your feedback!
It is a pity for us to see such a negative review. From our side, we would like to emphasize that all of our validated members are real and verified because they pass several steps of verification before entering the website. However, if you have any doubts, please contact us.
Also, please take into consideration, that we have a bonus system for our loyal customers.
Please contact us via support@orchidroamance. Com email at any time 24/7 when it will be needed
Best regards,
Orchidromance Customer Support
It's been fair, a bit to early to pass a decisive verdict
Dear Garry,
We are so pleased to read your review! Our team hopes you are enjoying your time with us.
Please contact us via support@orchidromance.com 24/7. We will be glad to assist you!
Best Regards,
Orchidromance Customer Support
I'm very new at this but it looks very promising let's wait and see what happens thank you for this opportunity
Dear Jorge,
Thank you for taking the time to share the feedback about our platform!
We are glad that you chose our communication platform and we cannot wait to hear more of your feedback once you gain more experience on our website. Please feel free to contact us at any time if you have any questions or need assistance.
Kind regards,
Orchidromance Customer Support
Answer: I've had some good interactions on Orchidromance. The key is to take your time and get to know the person. Like with any online service, there are always going to be some profiles that aren't quite what they seem, so just be careful
Break free from routine with OrchidRomance, a space designed for lighthearted and engaging romantic communication. Whether you're looking for easygoing conversations or heartfelt exchanges, this platform provides a welcoming space where emotions flow naturally. OrchidRomance makes romantic communication feel effortless. Connect with like-minded individuals, enjoy uplifting conversations, and explore interactions that bring warmth and excitement to your day. Every dialogue is an opportunity to share thoughts, exchange perspectives, and experience the joy of meaningful connection—without pressure or expectations. At OrchidRomance, we believe that romance begins with simple, enjoyable conversations. Here, every interaction offers the chance to feel inspired, appreciated, and connected in a way that feels natural. Join OrchidRomance today and rediscover the excitement of romantic communication. Let each conversation add warmth, positivity, and new energy to your routine.
Dear User,
Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have.
We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
Best regards,
OrchidRomance Customer Support