OrchidRomanceReviews 8,634

Dear Peter,

Thank you for the review!

Do you find something particularly expensive?

Let me please inform you that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.

Let me please also inform you that we have a bonus loyalty system. Would you like to know more about this?

Best regards,
Orchidromance Customer Support

Dear Richard,

We appreciate your positive feedback about our communication platform!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please feel free to contact us via Support@Orchidromance.com and we will be happy to assist you with any difficulties you might experience on the website.

Kind regards,
Orchidromance Customer Support

Dear Member,

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

Contact us via support@orchidromance.com if some questions pop up. We will be glad to assist you.

Kind Regards,
Orchidromance Customer Support

Dear Ken,

Thanks a lot for submitting your feedback!

First of all, we would like to underline that, we have never scammed anyone and we are not trying to do so, because the satisfaction of our members is our priority.

However, if you have any doubts concerning our website, please contact us directly and describe your situation.

As for the contact exchange, we would like to inform you, that we do not restrict our members from exchanging their personal information on the website.

Anyway, if you have difficulties with that, please let us know.

Should you have any additional questions, please contact us via support@orchidromance.com email at any time.

Best regards,
Orchidromance Customer Support

Dear Tanya,

We’re so happy to hear you had a great experience at OrchidRomance. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Contact us via support@OrchidRomance.com if some questions pop up. We will be glad to assist you.

Kind Regards,
OrchidRomance Customer Support

Dear Sam,

Hello and thanks for leaving your review.

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Kind regards,
OrchidRomance Customer Support

Dear Afa,

In order to communicate with the woman of your choice, please use the “Messages” or “Mailbox” tabs. In case of any questions that may appear while using our service, you may write us a message using “Contact us” button, our Support Team is here 24/7 to be deeply engaged in resolving your issues.

Also, you can let us know via email at support@orchidromance.com if there’s anything we can do for you.

Sincerely,
Orchidromance Customer Support

Dear Cody,

Thank you so much for taking the time to leave us a review. We appreciate it.

You can continue to use our free membership and there will be no liability for a subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the users' profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.

Contact us via support@Orchidromance.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Orchidromance Customer Support