OrchidRomanceReviews 8,634

Dear Tony,

Thank you so much for the review!

On our platform, you can connect with members from different countries in no time. We provide a safe space to initiate communication and share different ideas, traditions and knowledge with other members of the website. You may use our platform to meet new people and expand your communication bonds.

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

We’re here for you anytime. Please feel free to contact us via support@Orchidromance.com in case of any questions.

Kind Regards,
Orchidromance Customer Support

Dear Randy,
Thank you so much for taking the time to leave us this review!

I am afraid we have not got a chance to receive your feedback in full.
Therefore, we would like to let you know that you can always contact us with any comments, concerns, or suggestions you wish to share.

Feel free to reach us via support@orchidromance.com email at anytime. We are always at your service!

Best regards,
OrchidRomance Customer Support

Dear Frank,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@orchidromance.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Also, please be advised that we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.

Please feel free to reach out to our support@orchidromance.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
OrchidRomance Support Team

Dear Leonard,

Thank you for taking the time to leave us a review.
You can find all the prices about our packages on the website after purchasing the one-time payment for 2.99.
We have members form different parts of the world, so you can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.
Contact us via support@Orchidromance.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Orchidromance Customer Support

Dear Mark,

Thank you for taking the time to share your thoughts and feedback with us!

Please note that we always strive to provide our users with a convenient space for online communication and our technical specialists are always aimed at making the best decisions in order to create a user-friendly interface for every customer. You can always use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort members by location and age to find people who match your specific preferences.

At this point, we kindly ask you to contact us via Support@Orchidromance.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.

We hope to hear from you soon.

Kind regards,
Orchidromance Customer Support

Dear Allen,

Thank you for leaving us a review.

We would like to inform you, that we check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Contact us via support@Orchidromance.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Orchidromance Customer Support