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  • Onlyphonenetwork

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Overview

Onlyphonenetwork.com has a rating of 1 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Onlyphonenetwork.com ranks 114th among Mobile Carriers sites.

How would you rate Onlyphonenetwork?
Top Critical Review

“Ordered two items. Only one item was in the package...”

Brian Q.
4/3/10

Ordered two items. Only one item was in the package I received. Sent email to the info email address to report the problem. There was no response. Avoid this site. Update 4/9/2010: Contacted my credit card and disputed the charge. Three days later, I received the missing item. Still no response from the site regarding my questions. I have allowed the disputed charge since I now have all that I ordered. My dissatisfaction remains.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user brianq
2 reviews
5 helpful votes
April 3rd, 2010

Ordered two items. Only one item was in the package I received. Sent email to the info email address to report the problem. There was no response. Avoid this site.

Update 4/9/2010: Contacted my credit card and disputed the charge. Three days later, I received the missing item. Still no response from the site regarding my questions. I have allowed the disputed charge since I now have all that I ordered. My dissatisfaction remains.

Thumbnail of user rong5
1 review
1 helpful vote
September 21st, 2010

Pretty, pretty disappointing. Good prices... yet horrible service. Ordered 3 pieces (next day air). Next day... nothing. Waited 1 more day to be sure. Waited 2 more days... nada. Sent an email to customer service... no reply. Waited 2 more... called. Was told 1 part was back-ordered, but other 2 were shipped. Supervisor offered to give me a 2-for-1 with other cell skins and credit me "next day" charges (cool). 2 days later... got the 2-for-1 parts! (no "already shipped" parts). 2 days more... called about it... put on hold for a few minutes... was told that the USPS lost my stuff (?). Now they'll resend them and i'll get them in 3 or 4 days. NOT worth the hassle AT ALL. (so much for "next day")

Thumbnail of user maryc
2 reviews
2 helpful votes
January 12th, 2009

Poor Customer Service and Communication - I have never had such poor customer service from an online business, especially one that professes to offer "elite and idyllic" customer service. I placed an order, selected 3-day air for faster shipping at an extra cost and wrote a note in my order to notify me if product was on back order. 10 days later after still not receiving my order and no answer to my emails, I contacted the company and was told of course that it was on back order and that they had no idea when the products I ordered would arrive. I asked if I had to wait, could they please reimburse my shipping charges. They could only offer to credit back my account and cancel the order. What a huge waste of time! Extremely poor service and communication. Most companies will advise you if a product is on back order.

Thumbnail of user katr8
2 reviews
6 helpful votes
November 19th, 2010

I wish I would of thought about checking out the reviews for this site before I ordered anything from them thru there onlyglyde.com site (which is no longer a website). I have been spendin days online comparin prices for accessories and onlyphonenetwork was the cheapest with supposibly free and fast shipping. So I order 3 items for my Glyde. Never got a confirmation email my debit card was charged rite away. The site said shipping information would be available after my order was processed which i was told would be 24-48 hours... I waited about a week or 2 and didn't recieve anything. Then I sent numerous email to them which I didnt get a response from also called the office plenty of tymes either got All the service reps are unavailable/busy at this tyme or The office is closed please call back during these tymes. And it wasnt after hours was early in the morning... So after all this I eff it not gonna get anthing out of it was a waste of 30 dollars...

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