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Claim Your BusinessOnly Best Goods has a rating of 1.02 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Only Best Goods most frequently mention credit card, and tracking number problems. Only Best Goods ranks 614th among Beauty Products sites.
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Ordered a blow up pool for my kids on June 25th to use during quarantine. Paid $24.99 for "express shipping". I have yet to see the product after multiple attempts to get more information about what's going on... given the run around every time. I have opened a dispute with PayPal at this point since I am out $313 dollars. Would NOT recommend purchasing anything from this company.
Ordered a blow up pool for my kids on June 25th to use during quarantine. Paid $24.99 for "express shipping". I have yet to see the product after multiple attempts to get more information about what's going on... given the run around every time. I have opened a dispute with PayPal at this point since I am out $313 dollars. Would NOT recommend purchasing anything from this company.
Tip for consumers:
DO NOT use this site
I truly understand the difficulty doing business during the zombie apocalypse. Delays are inevitable. Refusing communication is unforgivable. After several attempts to reach them to get status on my purchase, I finally gave up and opened a dispute through PayPal. We'll see. Do not do business with these people. First, they present themselves as a supposedly USA based company. Nope. China. I knew the products are from China, just about everything is, but the whole operation appears to be based in China.
Ordered masks, and face shields. They took my money and didn't get squat. I emailed support, its fake, no answer. DON'T order, giving you a warning
I ordered 4 boxes of gloves for my employees. 1st the tracking number was fake. After multiple inquiries and they told me my order was on its way. After 1 month and a half t received ONE BOX of gloves instead of the 4 I had ordered and paid for. This company is a SCAM. I have tried to reach customer service but no one has responded in 2 weeks. I'm ama following up to get mu refund for 3 boxes.
I wish I could give negative 5 stars. This company is a scam. Infared thermometer received after an extremely extended time. Fake tracking number was given. Once received, the thermometer feels like there isn't any components inside of it, it feels like an empty shell. Emailing them is a joke. PLEASE BEWARE. I am persuing this matter in an attempt to get my money back
Ordered thermometer on April 21, never received an email with order number so I contacted them because I haven't received. After a month of waiting for reply "john" sent me one that stated we don't see an order with our name or email. He said to make sure I ordered from them and not some other place. "John" my credit card ledger states Only Best Goods was paid. I was scammed! Hopefully after calling my credit card company I'll get a refund because I know "JOHN" will not give me one.
I ordered a Touch-Free Infrared Forehead Thermometer to measure the temperature of my employees when they arrive at work. We paid for expedited shipping and was promised the item was in stock. Three weeks later it is still "on its way to USPS." This company is a complete scam. I have contacted the NY attorney general and state police about this company.
Ordered 3 face masks one month ago. Multiple emails sent to them requesting a refund due to non delivery. Kept stating item in the mail. I notified PayPal which is investigating - hoping for refund. Oh and they sent false tracking information. Wish I read reviews first. Stay away! Deserve minus 0000 for rating. Not even a one.
I ordered a digital thermometer which they advertised was in stock, and for an additional fee they would ship it in 3-5 business days. They debited my credit card and charged an expedite fee, but never shipped the item. The USPS tracking No. That they provided says that the item was never shipped even though they say is was. So far, they have refused to cancel my order or refund my money, which makes me think that this not a real company, but some sort of shell web page that does not have any real product to sell. Very dishonest, don't use them!
Ordered 10 face masks For $100 on March 17,2020 still now June 20 I didn't receive the. Multiple emails sent to them requesting a refund due to non delivery. Kept stating item in the mail. Oh and they sent false tracking information. Wish I read reviews first. Stay away! Deserve minus 0000 for rating. Not even a one.
I have ordered motorized swimming pool tube, they send me non motorized one same price and the motorized one. I contacted them they answer after one week. They don't want to pay for return postage and I keep emailing them and they don't answer. And now I have to keep the item that not the same one that I ordered they are just big rip off and scam. Please All be careful, read the reviews before you buy anything, don't get close to this website or buy anything. Thanks
I have ordered size 43 and it shows 43 on it, but it can't fit me and I'm 42. Size don't match
Second, the color ordered was red and I received a white one, which I don't want.
Third, the quality of the bottom show looks like cheap hand painting which is not even close to they you advertise. Pictures attached.
When asked for refund, they answered back:
Dear customer, the shoes you bought are out of stock,We feel sorry for the inconvenience caused to you. Can you accept one of the suggestions?
1. you keep them and we refund 10% of it.
2. we send a 40% discount code
3. You keep them and we refund 20% as compensation?we don't suggest returning, because If you return, you need bear expensive postage to China.
4.,the shipping cost is about $ 25-40 to China,we don't recommend it,if you're not satisfied with the items,we can refund you 30% as compensation,could you accept it?
Tip for consumers:
Scam company.
Products used:
Shoes
Ph# on site is bogus, gentlemen answers but tells you this isn't a business line. They did provide a follow-up email after purchase that it had shipped, but weeks ago. The USPS tracking number provided is invalid. Never received item. Contacted credit card company which is working on it.
I ordered 3 touch free thermometers from this place over a month ago and still have not gotten them. I had one follow up email telling me they have been shipped "again." How can these people sleep at night screwing the public over in a time like this. Despicable.
Ordered 2 of the touch-less thermometers about 2 months ago and still have not received anything. Tracking number showed they have been in the US since 5 weeks ago and still has not arrived. I don't think you can even believe the tracking info. As I think it is all a scam. Unable to call the company to get any answers and when I send e-mails, I get no response. DO NOT ORDER FROM THIS COMPANY!
Please dont buy fromm them they sell cheap products and fake... tha first photo is a original product and the second is from themm bad quality...
Received it and I read the operation instructions. I then installed the batteries and double checked the battery installation. I waited allotted time and it didn't work. I took out the batteries and they were very hot! So did I get a defective item that was returned by someone and wasn't checked, then was sent to me? I have e-mail your site three times and was never contacted. My order # is 9279
I ordered a touch-free temporal thermometer from this company on April 11,2020. I paid extra for 3-5 day shipping. $75.90 was charged to my credit card on that date. On April 24,2020, I received a text with a USPS tracking number. However, when I clicked on the link, it stated that no further information was available because the item had not yet been shipped. It is now nearly one month later, and I have not received the thermometer. I am filing a dispute with my credit card company. DO NOT ORDER ANYTHING FROM ONLY BEST GOODS!
John from only best goods in China took my pay pal money and never delivered all my ordered goods. When I returned the goods they sent me I was told three months ago I would get my refund. I never did. I recommend strongly you not do business with this scam Chinese company.
We ordered a no touch thermometer for our fire department to deal with covid. I received one email all polit when we ordered and promised a 1-2 week delivery. We have yet to see it or get any tracking information. We will be seeking legal action through the Attorney General.
I ordered the Medical Forehead and Ear Thermometer. The shipping took from 3/31-4/14. That's TWO WEEKS! When it arrived, it looked like some cheap plastic item from the dollar store and kept giving me inconsistent readings. I took the batteries out, put them back in and tried again. Readings were all over the place. Completely useless and SO frustrating to have waited so long for a broken product.
It is impossible to return the item because USPS doesn't allow personal returns for items that contain mercury, so the only other way would be FedEx or UPS which ends up costing MORE than the product itself! ($100+ to ship it back to China).
DO NOT BUY ITEMS FROM THIS COMPANY!
Ordered thermometer last April, haven't received item or given credit For same. This company is a bunch of cheating a##h####. DO NOT PURCHASE ANY THING FROM THESE JERKS
Ordered an infrared thermometer in March '20 and finally received the device in June. The thermometer appeared to be repackaged and when I placed the batteries in the device it would not work. After several calls to Only Best Goods, where I left messages and emails without a response, I called my credit card company and placed a dispute against Only Best Goods. I finally received a credit, but this was only until I explained to the credit card company that they were not going to honor the return and replacement policy. ONLY TALK AND NO GOODS! Stay Clear!
Whenever you don't like the product it is very hard to get a refund and they offer only 25% of what you spent. The product comes directly from China.
Products used:
IKEA
Do not order from this company. I wish I had reviewed them prior to ordering. My complaint is the same as every other review. No return emails. No product. No customer service.
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