From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.6 stars from 848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
I ordered a 3/4" wide x 1/8" thick x 2' long SS bar with next day shipping and next day I received a 11/16" x 2' long SS round bar. They made restitution and sent me thw correct replacement bar and even let me keep the round bar, but it was sent by regular shipping, so I got it 4 days late. I appreciate that they have a great inventory, much if which is in stocks, acceptable prices, great shipping options, including free standard shipping, but don't expect accurate order shipment if you are under short time constraint.
I am a welder/fabricator in Pensacola, FL and can almost always find the odd-ball materials I need and I get it fast--fast--fast. Thanks a bunch
Thanks for the feedback Allen! I am so glad we could get you the material you need for all your projects. So glad they made it to you in a timely manner!
My order arrived promptly and in good condition because they pack it so well
Thanks for the feedback Rod! I am so glad we were able to get you the material you needed in the best condition as soon as possible!
It was shipped fast very satisfied with quality of item
Thanks for the feedback Raymond! I am so glad we could provide you with the material you need to satisfy your metal needs!
Easily found what I wanted and it shipped. Quite effortless
Thanks for the feedback Christopher! I am so glad the ordering process went through flawlessly to get you the material as soon as possible!
Product was exactly what I needed and as described in catalog. Delivery was fast.
Thanks for the feedback Terry! I am so glad we were able to get you the material you needed as fast as possible!
Good service; good copper for single-point grounding plate.
Thanks for the feedback Gary! I am so glad we are able to supply you with the copper you need!
Very satisfied cut to measurements very prompt delivery
Thanks for the feedback Harolf! I am glad we can provide you with the cut to size material you need for any projects!
The shipment arrived quickly and was exactly what we wanted.
Thanks for the feedback Erika! I am so glad we could get you the material you wanted to you, in a timely manner to be used for your projects!
I found OnlineMetals.com back when they were a "startup" company and I needed a small order of a specific small quantity order of aluminum tubing.
They have been my go-to source ever since. Their Proto Boxes are worth every penny as well.
As a metalworking professional and hobbyist, I appreciate their wide selection and prompt shipping to my home address.
Thanks for the feedback Scott! I am so glad we can be a reliable source for you, for all your metal needs. We are happy to help, and provide you with the material you need!
I'm new to online metal but I've ordered a few things like aluminum rod and A2 rod. Good clean material and excellent shipping packaging.
I'll be ordering more in days to come.
Thanks for the feedback Manny! I am so glad we were able to supply you with the material you need for all of your projects!
Was very easy to order what I needed. Shipped quickly. Got exactly what I ordered with clean accurate cuts.
Thanks for the feedback Robert! I am so glad we were able to get you the material you needed shipped as soon as possible!
We looked around for some time for 4130 in 5/16" thickness to be machined into aircraft parts. OnlineMetals.com had the metal we needed in stock at reasonable cost, and they shipped it rapidly. I'll be sure to check with them again next time we need some raw metal.
Thanks for the feedback Ben! I am so glad we were able to get you the 4130 material you needed for your project. I can not wait to continue doing business with you in the future!
From start to finish, they exceeded my expectations in every way.
First and foremost, their prices are unbeatable. I shopped around quite a bit before making my purchase, and online metals consistently offered the best deals. They have a wide range of products, and I was able to find exactly what I needed at a fraction of the cost compared to other suppliers.
Moreover, their shipping is incredibly fast. I placed my order and was pleasantly surprised by how quickly it arrived. In this industry, timely delivery is crucial, and online metals truly delivers. My materials arrived well-packaged and in perfect condition, ready to be used for my project.
The customer service is also top-notch. The team at online metals is knowledgeable, friendly, and always willing to help. They answered all my questions promptly and provided valuable advice, ensuring I made the best choices for my needs.
In summary, online metals offers exceptional prices, speedy shipping, and outstanding customer service. I highly recommend them to anyone in need of quality metal products. They have certainly earned my trust and future business.
Thanks for the feedback Donnie! I am so glad we can be a reliable source, for you who can meant your time frames. Our fabulous team of customer service representatives is always ready, and happy to help!
I received the shipment on time and without damage. It was packaged well. This was the first time that my order was fulfilled by a third party seller. Usually a seller sends a shipment notification with tracking number. Framing Technology Inc did not do that and so I used the order number with Online Metals and looked up the order on the Online Metals Web site and found the tracking information that way. Once I had that I could see that it was being shipped via FedEx and I could learn its expected delivery date and track shipment progress that way.
Thanks for the feedback Manning! I am glad you were able to get the tracking. An email should always be sent with the tracking, if you ever do not get one, please let us know, and we can investigate it!
Received my order in a timely manner, however there was some damage to the edge of the metal sheets like someone jammed a forklift into it. Also a few scratches on the surface of the diamond plate.
Thanks for the feedback Kevin! I will be reaching out to you shortly!
Heavy package took extra beating through delivery system, but inside all materials were wrapped, protected, and packed well.
Thanks for the feedback David! I am so glad the material arrived to you in great condition! We try to package all of our order is the best way possible to prevent any damage.
Shipping is fast, prices are reasonable, and the election of ferrous and nonferrous alloys is great! I can always find what I need for a shop project.
Thanks for the feedback Ralph! I am so glad we can be reliable source for all of your metal needs, to ship out as soon as possible!
It was great and just what I needed in a timely manner
Thanks for the feedback James! I am so glad we were able to get you the material you needed in a timely manner!
2 of the shipments were in cardboard tubes. The ends were not properly capped and allowed the products to dump out during shipping.
Thanks for the feedback Ty! I apologize this happened, I will be reaching out to you shortly!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Anthony! I am so sorry this happened! I will be reaching out to you shortly!