This online delivery is a scam they charge you and then don't give your delivery and then they don't reply as well it's a very big scam charge you like mad and then say we have changed your status. They sent me a status of delivered but when I confirmed it with the receiving party there wasn't any delivery made since 3 days i am trying to reach this scammers but no answer for now.
After I made the payment, the order was never delivered. Extremely disappointed.
The website stated order as processed immediately.
I was misled by all the 5 star reviews here which i now realise are probably fake.
They provide pathetic service!
I had ordered a box of Ferraro rocher chocolate and it was not delivered but they update the order status as "complete"! When I called on customer support the lady said she will check and revert but they didn't and moreover they stopped picking up my calls!
Awful service, not recommended at all!
I had ordered a bday gift of a stuff toy along with cake and flowers.
Surprisingly, they have split the order on their own will and proceeded to deliver the stuff toy on their own accord ( further to add to it, the consignee was called to come and collect it - after paying additional delivery charges) and killed the bday surprise. While confronting this with the customer service, they have called up the consignee and not the person who has ordered and went ahead with the delivery while discussing to get it delivered on the same day!
The reason when I reached out is that only cake and flowers are delivered on same day and the stuffed toy is done well - whenever they please within 3-5 days from date of order.
On the checkout page it does not mention this and provides you with a delivery date ( does not mention anything about split shipment or about the delivery time change in part of the shipment)
The image they shown was completely different from the one that was delivered. ORDER #******* Not going to order again
Great experience... this is the best option to send gifts to your loved ones. I have order a flower bouquet The flowers were fresh and the wrapping was great... Product quality was very nice on time delivery. I really appreciate you guys
I had ordered for my parents anniversary. Each time. I have a very good experience this online delivery and customer care service is very nice and polite. I love the cake quality and they give small card with personalize msg. They make my parents memorable day. Thanks team
Amazing...
Time management is also perfect. Simply made my day.
All products are of absolutely premium quality and are delivered on time. Even customer service is amazing.
It has never disappointed me. I really appreciate your efforts to make me and my friend happy
Absolutely amazing-
Excellent the overall experience was very good. I really loved their work,
They have delivered the Gift on time and the packing is really awesome
Am a regular customer of onlinedelivery team and have always been delighted by their service and products.
I'm happy with delivery process & fastest delivery service... My ordered delivered at the correct time with good quality product and beautifully packing
I ordered a Black Forest Cake for My parents anniversary. 5 Kg Black forest Cake.
They delivered some kind of chocolate color cake claiming it to be Black Forest.
And believe me cake was so stale, that I had throw the piece even after one bite. This is the worst cake I was ever eaten. Adding to that their team was so rude, calling me liar. Why would I lie, when we order cake for our happy occasions. They have successfully spoiled my parents 49th Anniversary Celebration.
Thank you team every time for giving best service... they have always delivered good quality products... i have ordered flowers and personalized gifts through onlinedelivery and it was really great experience... again and again big thanks team and all the best
I have never experienced such a bad customer care.
If you care for your loved ones pls dont choose onlinedelivery.in
Ms. Priyanka has been the most insensitive customer care executive I have ever interacted. Her customer care of being insensitive to customers just spoilt the whole purpose of ordering a cake for my sons birthday
Fnp adn winni are much better pls opt for them... A BIG CAUTION TO CUSTOMERS AS I DONT WANT THEM TO GO THROUGH WHAT I DID
They have always send fresh flowers and delivery is always on time. A very perfect website for executing surprises for loved ones The customer service team is excellent and I was very happy with the way my issue was resolved and for their value to their customer. I could trust in delivering my surprises in good quality and service. I have tried many, I will personally recommend Ferns and Petals to all my friends. Thank you so much.
I ordered the first time through this online portal flowers cake and chocolate combo to my beloved the cake was delicious and good, and gifts were delivered on time in good condition...
Have done a good job and very fast service. I will recommend this to our family friends and relatives
Good job team keep it up!
I order nuts and sweets for Diwali and the order actually was very shabby and different from what was ordered. Furthermore when sent an email i did not receive any reply until i chatted with the chatbot and finally the same time i received a rude email. I would not proceed anymore with the website its not authenticate. Attaching pictures as proof
Very very disappointed. I ordered some flowers as a surprise for Mother's Day. I am so disappointed as the website said that it would deliver it on the same day. It didn't deliver it yet. I ordered it on 9th May. I will never be ordering from this website. They are not responding to messages I'm sending either. Horrible customer service.
I ordered flower from this website and it was really bad experience. They are asking additional delivery charges. RS. 600 delivery charge for a Bunch of 10 Roses! It was not mentioned at the time of payment and later they sent a separate email for additional delivery charges.
I ordered flowers for my grandmother's 80th birthday via this platform and they didn't deliver it. After accepting the order they didn't deliver it. When I called them the next day to check why it wasn't delivered they tell me oh ' it was not successful, we emailed you about it.' what poor service is this? My grandmothers 80th birthday is over. If I had known in time I would have made other arrangements but no - this company does not care about your sentiments. Avoid ordering from here if you don't want to be disappointed. I seldom write negative reviews but this one I will be sure to spread as much as possible. Not respecting ppls emotions is terrible.
I am totally satisfied with services of OD. The quality of cakes and flowers are good and really appreciate the team to make my order delivered on time. The cutomer care executive are really helpful and helpful in order to choose the perfect gift for relationship.
Overview
OnlineDelivery. IN has a rating of 3.1 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineDelivery. IN most frequently mention best quality, day thanks and customer care. OnlineDelivery. IN ranks 23rd among Flower Delivery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members