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OneShare
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website thubmnail of OneShare
oneshare.com
Arkansas
1 review
11 helpful votes
Follow Leah G.
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Beware!
May 11, 2015

I ordered Disney stock as a gift in December 2013; received communication that it was delay for 6 months. The stock was never sent (I also paid for the framing and personalization). Now I can't get any response. I filed a complaint with the BBB.

Date of experience: May 11, 2015
Texas
1 review
0 helpful votes
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Do not get this they will not cover anything because they use the excuse that you get hurt or sick because it is preexisting or you were destined to get sick or hurt. It is always your fault for what happens to you. I did have a pre-existing condition I did not ask for any help(Diabetes type 2) with I took care of the doctor visits for that. I got sick and went to The Hospital and found out that I was diagnosed with an Extremely aggressive Lung disease. Within 1 month I was placed on oxygen (never had issues before) and within 2 months was in a wheel chair and unable to walk more than 60 feet. OneShare Has not paid anything for the Hospital, Doctor or oxygen I needed. As of today they say all was Pre-existing because I was predestined to get this disease? Then Why did we pay to get help? OneShare is not Christian based as they state and do not cover any thing. I have called multiple times and the ladies on the other end treat and respect me well, but when I ask for a supervisor I've only had 1 time out of 3 times requesting. This has now been in review for just a year now and I have been put on disability due to not being able to work any more. I have not asked to pay the Endocrinologist or for any of my diabetic medications. I have my Diabetes under control and it was not the cause of the Lung disease. I also never contacted Covid or been sick prior to last year when this hit. If I could give a negative star I would. The people that answer the Phone are great and treat well ( would give them a 5 star), it is the upper management to keep pushing off what they need to Do and I know that they hope that I will stop calling every month to get this resolved. One day I shall pass and The upper management possibly hope I do so they don't have to do what I signed up for. So remember everything in the future is pre-existing because God for knew it would be and that is why they don't pay.

Date of experience: October 31, 2022
Texas
1 review
0 helpful votes
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DO NOT Sign up
March 4, 2021

They review bills, reduce the rate and then don't pay. THey pre-certify a surgery for medical necessity and then don't "share" the cost. I had to basically do all the footwork to help them get the necessary medical records and they are still "looking' at a claim from 8/2020.

Date of experience: March 4, 2021
Ohio
1 review
0 helpful votes
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100% scam...
September 11, 2023

Said ALL my bills were from pre existing injuries...horrible company don't use! Didn't pay a bill. Very bad.

Date of experience: September 11, 2023
Arizona
1 review
6 helpful votes
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This is a scam company
November 17, 2020

I have had Oneshare "Healthcare" for 2 years. I have tried to use it 2 times and both times the claim was rejected. I needed a mammogram in April. Prior to going to the lab for the Mammogram, I called Oneshare and the Lab called Oneshare to make sure they would cover the mammogram. Oneshare assured me that it would be covered 100% and I would not have to pay anything. I had the mammo in April. I received a bill from the lab on Aug. 8th for the entire amount for the mammo. The lab stated that Oneshare had not paid anything for the mammo. I immediately contacted by insurance guy. He tried for 3 days to contact Oneshare. They kept telling him that their systems were down and they could not help us. Finally, after 3 days they answered the phone. One share said that they had not received a bill from the lab. My insurance guy immediately faxed them a copy of the bill. After 1 month I received another bill from the lab for the full amount. Again, my insurance guy and I tried to talk to Oneshare. After a couple of more days, we were able to talk to Oneshare. They stated that they needed another paper filled out and a detailed invoice from the lab. I immediately filled out the paperwork and got the detailed invoice from the lab. I emailed it to Oneshare that day. After 2 more weeks, I contacted Oneshare again. Now they said they needed a specific form from the lab. I contacted the lab, who sent Oneshare the required form. Three weeks later, I received notification from Oneshare that the bill was denied because they had not received the bill in a timely manner.
ONESHARE IS A SCAM! They pretend like they don't receive the bill, they take weeks in between answering correspondence once you jump through all of their hoops, and then in the end because of all of their delaying, they deny your claim! I have been paying premiums to them every month for 2 years and they have not covered even 1 claim! I am a fool, but they are a SCAM! DO NOT TRUST THEM. THEY CLAIM TO BE A CHRISTIAN ORGANIZATION, BUT THEY DO NOT ACT IN CHRISTIAN LIKE MANNER!

Date of experience: November 17, 2020

Overview

OneShare has a rating of 1.2 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. OneShare ranks 307th among Stock Trading sites.

service
9
value
9
quality
8