One Drama Queen

These guys are not serious. Back in 2007, I bought a one year subscription (4 issues) to a comic anthology. I got one issue right away, and then nothing. A few years passed and I remembered about my subscription, realizing that I had never got what I had paid for. I asked them for a refund. They replied that they were still working on the comic anthology and that I would get my issues sooner or later, but I could get a store credit if I didn't want to wait for the next issues. I decided to wait and see whether I was going to get the other issues I had paid for... That was in 2009. By November 2012 I still hadn't received any more issues. I wrote to customer service again and claimed my stored credit, it took them several weeks to reply to my email. They asked me to pick any 3 books from their store, which I did, and they would send them to me. I had to remind them about my selection, but I finaly recieved the books in February 2013. I don't know if they just ignore unpleasant emails willingly, but I did have to send the same emails twice and make sure to follow my complaint closely, I get the feeling they hoped I would get tired of sending emails and quit.

I can't help but think there are other people like me out there who bought a subscription and never got what they paid for. DramaQueen didn't do anthing about it, they were not proactive at all, they just took my money and hoped I wouldn't remember about the subscription I bought back in 2007. In fact, the subscription is still available from the website, so I guess even today people could buy it and they would never get anything but the first issue.

Even though this incident is making me pretty angry, I cannot say I would never buy from them ever again. They do ship the books ordered and they arrive quickly, brand new and in perfect condition.

Just don't buy a subscription from them.