Other than my dissatisfaction with Fed Ex delivery service, I have had great food and service from Omaha Steaks.
Gave Omaha Steak packages to both my kids for the Holidays. They both were thrilled and said, More next year Dad? Please?
This is the feedback we live for. Sounds like we will be seeing you next year! Thanks so much for the 5 star review. We appreciate your business and loyalty.
I gave 2 gift sets as Christmas gift. Both recipients are very satisfied with their orders and have enjoyed some of the items.
You just got the gift that keeps on giving!
Offerings and packaging were very well done. Would like to be able to substitute an item for another, if at all possible.
Appreciate the feedback. Will make sure to pass this on for future orders.
Wife loves the Faroe Island Salmon. I love the Halibut but too expensive for a senior citizen. Chicken stuffed with rice etc was awful.
So sorry to hear about the Chicken Stuffed with Rice. We stand behind our 100% satisfaction guarantee. Can you please send us a Message with your order number so we can make this right? We look forward to hearing from you.
Great Steaks we will order again soon.
David B Kellaway U.S.D.A. Red meat Inspector from N.C. I know meat Good job
We think you're pretty swell too, David! Thank you so much for the 5 star review.
One relative suggested we give Omaha streaks when I asked what they wanted. So I just gave other relatives the same.
You obviously made the Nice List this year!
The experience was good. They should have more total meat options. Quit trying to include the deserts and side dishes in their packages.
We appreciate the feedback. We will make sure to share this with our Product and Development Team.
Had steak for new years and previously had a few hot dogs. Hope to indulge in the desserts soon. Will follow up soon with an oder of more meat
This is the feedback we live for. Thank you so much for the 4 star review.
We have enjoyed several orders from Omaha Steaks and will be ordering again. One of the perks is the Caramel Apple Tartlets! Yum!
Mmm! One of our favorites as well! Thank you so much for the love and feedback.
Order earlier because when out of country beginning of December. Everything went well but getting calls while I'm overseas, not good.
So sorry to hear about the overseas calls. We will make sure to pass this feedback on. Thank you for the 4 star review and your business.
Always good. Have had a few items that I haven't been thrilled with but overall I enjoy my orders from Omaha Steaks.
Linda, thank you so much for the 5 star review. We are grateful for your business and loyalty.
I liked the sale. Can't order too often as it's expensive. I wish there were smaller package options. Order was placed 2/29 and arrived 3/8.
Thank you so much for the feedback. We appreciate your 4 star review and hope to see you soon! We will definitely make sure to pass this feedback on to our logistics team.
My biggest disappointment is the points so I spend 1300.00 have 1300 points go to use next order 300
Gone
So sorry to hear about your frustrations in regards to our points system. Can you please send us a Direct Message to custserv@omahasteaks.com with the Subject Line "SiteJaber" so we can look into this and make this right?
Always delicious and delivered on time. My only suggestion would be more free shipping opportunities and easier shopping a la carte.
We will make sure to share this feedback with our Website team. Appreciate the 4 star review.
Everything I have tried so far has been great. My orders have arrived quickly and just as they should be.
We’re hanging this comment on our fridge!
We gave a package as a gift to both of our kids for Christmas. They said so far everything they have eaten is excellent. I would order again.
You just won Gift Giver of the Year! Thanks for the 5 star review.
I have only tried all of the burgers and they are all delicious. I hope to add more cuts and variety to my shipment soon, God willing.
Nothing makes us happier than when you’re happy!
After some phone calls to Fed Ex, steaks arrived as promised. Next time I will order earlier to avoid the stress.
Oh no! This definitely isn't the experience that we strive for! Our 100% satisfaction guarantee is the real deal - Can you please send us an email to custserv@omahasteaks.com with “SiteJabber” in the subject and include your contact details so that we can follow-up with you?
Omaha always provides fantastic products and service. Any issues are resolved quickly and efficiently, if the need should arise.
It’s support from customers like you that has kept us thriving for 105 years!
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Answer: A rep once told me verbally, then via email that a refund would be issued. A week or so later, nothing. I messaged customer service to inquire on the status of the refund and was told some correction would be made and the refund would be issued. Another week or two and still no refund to my account, however that same rep had sent me a follow up stating the funds would be in my account in there to five business days. Three to five business days later, still nothing but I waited an extra two or three days but still nothing. After some effort and back and forth and early morning phone calls I got through. At that time, if memory serves me correctly, the refund was issued and back to the card the order was placed from as well as additional golden biscuit or two, again, IF memory serves me correctly. One thing for sure, it took a lot of time, effort and waiting for that refund, but I eventually received it. I imagine you have to take into consideration that those online businesses get their share of dishonest squirrels exploiting the situation. It's always best to be as honest as you reasonably, honestly can be as one's sincerity often just naturally reveals itself or its opposite such as when unscrupulous people are up to shenanigans anyone can do without. I think they can usually tell, but it can take some doing on their part too.
Omaha Steaks has a rating of 3.4 stars from 776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Omaha Steaks most frequently mention dry ice, christmas gift and hot dogs. Omaha Steaks ranks 180th among Food Delivery sites.
So sorry to hear about your dissatisfaction with FedEx! Definitely not the experience we strive for.