• Olivenorma

Olivenorma

Overview

Olivenorma has a rating of 2.2 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Olivenorma ranks 27th among Personalized Jewelry sites.

  • Service
    9
  • Value
    9
  • Shipping
    8
  • Returns
    7
  • Quality
    9

This company does not typically respond to reviews

Positive reviews (last 12 months): 8.3%
Positive
1
Neutral
1
Negative
10
4
See all photos
How would you rate Olivenorma?
Top Positive Review

“Beautiful”

Lauren W.
8/1/23

There was a glitch in sending, so it ended up taking longer than expected but when it final arrived, it was beautiful and my recipient was very happy. Thank you

Top Critical Review

“They stole my money.”

Wm S.
12/20/22

I ordered two necklaces and a ring from them over a month ago. I contacted them to let them know I never received the items. They told me to refuse to accept the order from the shipper and return it and I would be reimbursed. How do you return something that you never received? I did some research and apparently this is a well known scam that they run. I am going through the proper channels to get the word out. They are thieves.

Reviews (24)

Rating

Timeframe

Other

Thumbnail of user wms33
1 review
3 helpful votes
December 20th, 2022
Verified purchase

I ordered two necklaces and a ring from them over a month ago. I contacted them to let them know I never received the items. They told me to refuse to accept the order from the shipper and return it and I would be reimbursed. How do you return something that you never received? I did some research and apparently this is a well known scam that they run. I am going through the proper channels to get the word out. They are thieves.

Thumbnail of user kennyr165
1 review
0 helpful votes
April 5th, 2024

Ordered a ring. Ring came and looked exactly like picture, but deff cheap poor quality. Their website has no real return reliability. Attempted to email them for return, no responses. Like alot of others said, this company is poor. My fault for not looking into it before buying a product. Dont get scammed

Tip for consumers:
Poor service, dont use.

Products used:
Ring

Service
Value
Shipping
Returns
Quality
Thumbnail of user abbyjothomas
1 review
0 helpful votes
March 19th, 2024

I ordered over a month and a half ago, and even paid for expedited shipping. I've still not received the item. Their customer service gives you the run around and I'm still trying to get my money back. Please do yourself s favor and avoid this scam.

Thumbnail of user seh4
1 review
0 helpful votes
March 28th, 2023

The product I ordered and the product I received were not the same. It was meant to be a set and they came in two very different sizes, the writing was so small it couldn't be seen. I spoke to customer service and they didn't refund all my money back and refused to send what I actually ordered, stating it was an issue with their supplier. Tried to write a poor review on their site and they never published itm

Tip for consumers:
What you order might not be what you get

Thumbnail of user tanyat341
1 review
0 helpful votes
December 31st, 2023

I ordered as a gift 4 weeks ago. A week ago after not receiving a tracking number or any update, I emailed them. An auto generated email came back apologizing for the delay and said it would be shipped in a few days. Now, this week I contacted them again. Same exact email, I reported them. Do not purchase from this site! They will steal your money!

Thumbnail of user laurenw907
1 review
0 helpful votes
August 1st, 2023

There was a glitch in sending, so it ended up taking longer than expected but when it final arrived, it was beautiful and my recipient was very happy. Thank you

Service
Value
Shipping
Quality
Thumbnail of user anthonyg2042
1 review
1 helpful vote
July 20th, 2023

Total scammers, do not buy. Refusing to refund me for $300 worth of products that never arrived and were returned to sender. Can see others have had similar experiences. It's basically theft what they're doing.

Tip for consumers:
Scam do not shop here - you won’t get your order or your money back

Service
Value
Shipping
Returns
Quality
Thumbnail of user sarahz779
1 review
0 helpful votes
February 13th, 2024

Its so overpriced of something for such low quality from china. Bought for like $90 and was so so disappointed. Tag is some poor quality brand that u can buy for like $3. Dont waste your money!

Service
Value
Shipping
Returns
Quality
Thumbnail of user annej37
2 reviews
1 helpful vote
June 23rd, 2023

Scammers! I was promised real Moldavite. They sent an ugly green glass pendant. Soooo disappointed!

Service
Value
Quality
Thumbnail of user johnl6989
1 review
0 helpful votes
January 9th, 2024

Ripoff, do not buy, dropshipper overcharges and lifts reviews off of legit Etsy sites. Don't waste your money or try to get your money back because it won't happen.

Products used:
Orgone pyramid

Service
Value
Shipping
Returns
Quality
Thumbnail of user mb947
1 review
0 helpful votes
November 3rd, 2023
Verified purchase

What was sent to me was not what I ordered, then the customer service representative tried to tell me that the stone (which was clearly not what was ordered) was definitely what was ordered.

The picture and description in the listing is entirely different from what was sent to me. The only similarity is the minimalist setting around the stone. The stone itself is a completely different geological formation from what it was stated to be in the listing.

The 'free' item was also apparently out of stock at the time I ordered, leaving me out $50+ after shipping for a single item that wasn't even the right one.

Now, to return the incorrect item, they want it shipped to China with tracking, which will cost me almost as much as the refund would be, since I'm certain they will not refund the $20+ shipping fee. The package came from a NY address. I have no idea why it couldn't be sent back there.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericw2181
1 review
0 helpful votes
March 5th, 2024

I got my wife's little gift from here that came yesterday and I was extremely not happy with it at all. It came all stretched up on the bottom and the engraving I had done was also all scratches up and missing words and not even straight

Thumbnail of user kimberlyb2892
1 review
0 helpful votes
March 20th, 2024

This site is a joke. I ordered a ring and it was cheap material. When I wanted to return for a refund it was another joke. So not buy from this site.

Tip for consumers:
Do not purchase from this company.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user harryp515
1 review
0 helpful votes
January 28th, 2024

I ordered a pyramid on the website with a engraving for my partner but they only put half the text now it looks bad and unfinnished aswell as poor packing quailty bumps and dents on box along with fingerprints on pyramid.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancyl2021
1 review
0 helpful votes
August 31st, 2022

I ordered my 3 piece silver turquoise ring hoping for the best. I loved the picture of the ring. When I received it I couldn't wait to wear it! It's absolutely beautiful! I think I'll wear it every day! Definitely a 10+ purchase

Thumbnail of user frankh991
1 review
0 helpful votes
August 13th, 2022

Amazing customer services and speedy delivery. Everything came perfectly packaged and exactly as described online.

Thumbnail of user roseb416
3 reviews
0 helpful votes
September 11th, 2022

It was shipped within 12 hours after the order was placed, and the logistics was also very fast. I received the pyramid in beautiful packaging, which is really exquisite. I hope it will bring me good luck! Top delivery and quality.

Thumbnail of user laiz1
1 review
1 helpful vote
March 26th, 2022

I've been very satisfied with every order I've placed with Olivenorma. I ordered the wrong ring size this time. Fortunately, customer service was able to change the order to the correct size. The representative also called me to inform me the order had been changed. Excellent customer service. I was blown away by the quality of the stone and craftsmanship. This place is highly recommended.

Thumbnail of user dennisl636
2 reviews
0 helpful votes
June 22nd, 2022

The crystal is very beautiful, there is no impurities, and the workmanship is really good. All good!

Thumbnail of user debraa549
1 review
0 helpful votes
April 22nd, 2022

I bought a pyramid and a feng shui tree here, but the package was lost. The customer service reissued the product for me. The service is excellent.

Thumbnail of user violetas15
2 reviews
0 helpful votes
July 1st, 2022

The prices and the speed there is nothing to say. Very satisfied and recommended all good service is very good.

Thumbnail of user kerryl195
1 review
0 helpful votes
April 30th, 2022

The logistics is fast, the packaging is beautiful, completely all good, service is good i am satisfied!

Thumbnail of user elbad11
1 review
0 helpful votes
August 18th, 2022

The communication after my purchase has been great, my item arrived shortly and I am so pleased Thank you

Thumbnail of user breannaa21
1 review
1 helpful vote
April 14th, 2022

This is a shop that sells Ogan Pyramid. The pictures on the website are very consistent with the real thing. I bought it three times and the service is very good.

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From the business

At Olivenorma Store, we want to help you attract the right energy through our energy-filled items that can manifest an abundant life. Through these powerful items, a life full of healing, protection, love, and abundance will be drawn to you.

We have various orgone pyramids, chakra stones, and healing crystals to guide the strong energy towards you. Our store is also filled with energy-filled charms and feng shui trees to lead luck on your side. Improve your way of living and manifest the energy that you need through us and our products.

Company Representative

Thumbnail of user olivenormao1
Olivenorma O.
Typically does not respond to reviews

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