• Olive Garden

Olive Garden

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Overview

Olive Garden has a rating of 2.32 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Olive Garden ranks 200th among Restaurants sites.

  • Service
    16
  • Value
    16
  • Shipping
    3
  • Returns
    3
  • Quality
    13
Positive reviews (last 12 months): 20%
Positive
3
Neutral
0
Negative
12
7
See all photos
How would you rate Olive Garden?
Top Positive Review

“Shockingly good”

Mountain S.
1/14/20

It is hardly a secret that I abhor most corporations and chains of any kind. But twice in recent months I have frequented Olive Garden... and was pleasantly surprised. Now "some people" say that their dishes are all frozen. But I do not give a tinker's damn; their mushroom pasta was wonderful. It could be that that particular locale is just especially stellar. I'll have to try another site while on the road. But for now -- four estrellas. ETA: the temperature was rather chilly -- and some other guests were a tad bit unsightly, but I can overlook both.

Top Critical Review

“Horrible experience”

Lisa H.
12/17/22

Worst experience ever with a manager at this store named Lawrence! I can not believe the way in which he spoke to us - so incredibly unprofessional that we had to demand another manager named Sunshine - Harold our server was great but it took us 3 hours to have a meal with 2 people. Unfortunately, it was just a horrible experience. Overall, Lawrence ruined the entire meal.

Reviews (43)

Rating

Timeframe

Other

Thumbnail of user mountains1
114 reviews
242 helpful votes
January 14th, 2020

It is hardly a secret that I abhor most corporations and chains of any kind.

But twice in recent months I have frequented Olive Garden... and was pleasantly surprised.

Now "some people" say that their dishes are all frozen. But I do not give a tinker's damn; their mushroom pasta was wonderful.

It could be that that particular locale is just especially stellar. I'll have to try another site while on the road.

But for now -- four estrellas.

ETA: the temperature was rather chilly -- and some other guests were a tad bit unsightly, but I can overlook both.

Thumbnail of user jolenem22
13 reviews
2 helpful votes
April 17th, 2022

My experience with Olive Garden has most often been positive and rewarding. I enjoy the atmosphere and variety of dishes available on the menu. It's a treat that I look forward to.

Thumbnail of user tapplew
21 reviews
16 helpful votes
April 15th, 2022

Remember when Olive Garden was a cute little date spot? Well it's more of a lunch depot for me. We used to frequent them for dinner when they had the Tuscan T-bone steak. Since those menu changes, the only thing that stayed the same was the soup and salad.

I usually get the chicken gnocchi which is a creamy based soup similar to clam chowder. I'll eat two to three bowls while enjoying bread sticks and salad on the side.

It's unlimited soup, so I'll take one or two bowls home as well. The soup is really comforting especially when you want meal with the same taste and flavor every time.

I've combined my soup with dessert, but I've also gone to Olive Garden for the dessert alone. The tiramisu, Italian donuts and cappuccino is delicious.

Depending on where I am going my menu selections will not change once I find something that I like. While the staff is nice, the ambience over all is not the same.

Tip for consumers:
The earlier you go the better. Becuase Olive Gardens Ambience has gone down, you run the risk of running into people with really loud conversations, babies that would rather be in bed, and really large service animals.

Products used:
Food

Service
Value
Quality
Thumbnail of user johnr2842
2 reviews
3 helpful votes
November 29th, 2023

My wife and I live in Richmond Ky and Do visit the local Olive Garden there off
Barns Mill Road. We always enjoy all the food and cleanliness of this restaurant. But Yesterday 11-28-2023 I was disappointed in Olive Garden allowing a dog to come in to the dining room with a couple. This was NOT a service dog. They had it in a stroller and I think it was a mix poodle of some kind. Dogs have their place but NOT in a Public Restaurant. I like dogs but not in My eating area.

Thumbnail of user eval75
69 reviews
98 helpful votes
June 26th, 2019

This place really does have good meals and the customer service has always been great. Though they are a little more expensive then other restaurants but probably worth it. I have only been here a few time and have never had a bad experience.

Thumbnail of user garyc59
2 reviews
0 helpful votes
March 15th, 2016

We went here after a movie with the kids. Great service and same consistent quality food for the money.

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About the business

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