OLDIES.com

It take 2-4 weekw for them to even process your order and ship it out! Horrible service. Dont order from them.

DVD didn't arrive in stated time. First call I was told it was in stock and they didn't know why it had not shipped. A supervisor would be told and I would get an email about shipment— never happened.Second call told they had been busy and it would be sent. I just wanted by then to cancel the order to which I was told could not be done. Rude, nasty people.DVD finally arrived and will not play. All I get is disc error. It is not my player because all my others play just fine I have ordered from this company before and not had a problem, but this time has been awful. I will not use them again. Not worth the hassle.They must have hired new employees that don't care about customer service. I'll stick with Amazon!

I purchased over 10 DVDs from this website to set aside for my daughter each year for her birthday. Upon opening her gift, Karate Kid, there was NO dvd inside! On top of that, I didn't receive one of the DVDs that was "in stock" until 6 months later because it was backordered. Lastly, Free Shipping isn't free to Hawaii no matter how much money is spent.

Talking to customer service agent, Lynn, is like pulling teeth. This company will take your money and run. Their customer service SUCKS! This company is bad! Buyer beware.

I purchased what I thought was a fairly comprehensive package that contained Close To The Edge from YES. It was listed as the CD & Blu-Ray combo that contained a blu-ray disc with multiple version of the classic album including high resolution audio, a highly regarded 5.1 surround mix, needle drop recording, instrumental album and various rare performances. They charged me over $116 for this but send me a stand redbook CD. This are widely available and sell for $4.99 at Target. Classic case of bait and switch.

I ordered 4 records, all came in damaged covers, 1 was unplayable. I emailed customer service and was told I needed to call their customer service during their business hours. When I called, I was told a replacement was being shipped and given an ETA. After another 2 weeks waiting I contacted customer service again and was told nothing is being shipped and they won't honor a return.

Don't waste your time, their packaging is terrible so if your order is damaged they won't do anything about it. I have email chains and phone logs to support this review.

On 24 Dec 2020, I returned severely damaged DVD product Order no: *******. Oldies.com received return of damaged item Tracking no: LK*******AU on 23 Jan 2021. Oldies.com agreed to Refund cost US$24.32 plus Return postage AUS$21 from Australia of damaged item. Notwithstanding in excess of least 6 phones calls (tel: *******565) & several emails to Oldies to date I have not received Refund of postage Aus$21. Oldies.com choose to ignore my 6 requests for Refund which they claim is being Refunded since 23 Jan 2021.

Pre-ordered an item with a tentative shipping date. Release day came and went with no notification of actual shipping. Called customer service and was told they would take care of it. Called 3 MORE TIMES over a 2 week period and all representatives told me the same thing. "It's in stock, I don't know why it's not shipped."

Finally had enough waiting and called to cancel the order and asked for a refund. Was told no problem and here we are 3 days later and they email me with shipping information on the product I canceled.

Took them 3 weeks from the preorder release date to send it to me. I could have ordered off Amazon and got it for less in less time.

Made a 10 DVD order, 4 months later went to watch a new movie, opened packaging and an anti-theft devise was attached to the disc. I called and they send I would have to pay for shipping back to them. When they got it I was contacted that they do not accept returns after 30 days because of "Pirating Concerns". Clearly the DVD was unusable and why did they tell me to ship it back? They refunded the $$ that I paid to ship it back but I'm out the money for the DVD. Something is wrong here. Never Again!

I had previously ordered from this company a few times when I ordered the Godfather Trilogy and a book about movie speeches. I received an email stating that my movies had been delivered to my mailbox. I checked and they were not there. I waited a few days and visited my local post office. They tracked the package and saw that it had at least been near my apartment complex but did not know exactly what box it had been placed into. I then called Oldies and was treated very rudely by a representative. I asked to speak with someone that may care about my little situation. The rep put me on hold. After I sat on hold for some time, I hung up and called back. The next person was a bit more understanding but insisted that it was not their responsibility and I needed to take it up with the post office. I explained that I had already done this and she told me to do it again. So, I did. I went back to the post office and they could not do anything except look in the back to see if it just happened to be there. It was not. I called Oldies back and spoke to the person that told me that their responsibility ended when they handed the product over to the USPS. She told me that they would not send me another set of DVD's and would not refund my lost money. The total cost was around $18. Sadly, they were willing to lose me as a customer for about $18. I do not recommend anyone purchasing anything from these rude people.

I watched a dim, soft-focused copy of "Portia on Trial" with Walter Abel and Frieda Inescort on Youtube, enjoyed it very much, and decided to buy what I thought would be a nicer copy from Oldies.com. No such luck. The Oldies version looks suspiciously like the Youtube version. But shame on me! I've rarely ordered a film from Oldies that wasn't a tremendous disappointment.

On 24 Dec 2020, I returned severely damaged DVD product Order no: *******. Oldies.com received return of damaged item Tracking no: LK*******AU on 23 Jan 2021. Oldies.com agreed to Refund cost US$24.32 plus Return postage AUS$21 from Australia of damaged item. Notwithstanding in excess of least 6 phones calls (tel: *******565) & several emails to Oldies todate I have not received Refund of postage AUS$21. Oldies.com choose to ignore my request for Refund which they claim is being Refunded since 23 Jan 2021.

I recently purchased two DVDs from Oldies.com. For some reason, the U.S. Postal service claimed the address I provided, which is my home address, was undeliverable. I do not blame Oldies.com for this. But instead of providing me with a full refund, they still charged me for the shipping fee even though the package was never delivered to me.

I ordered an album, several stand-alone 45s, and one of their 45 rpm party packs (100x45rpm). All the records were just thrown in the box laying on top of the 12" LP. They missed 2 of the 45s I ordered and several of the 45s in the party pack were warped badly (bad!). I contacted them about this and they never even replied. Pretty ridiculous. I won't order from them again.

This label however that works has the right to repress some CDS and press them in a CD-R format. A few months ago I bought an out of print CD from them. The only way I could get it was to have it in the CD-R format, Many months went by before I opened it. The CD-R was processed incorrectly on their behalf with the last 2 tracks damaged in play back. I called to to report it and they said too much time had passed for a new copy to be sent. WTF- You processed a damged cd and no matter how much time has gone by you should have sent a replacement copy. Talk about poor customer service-never again will I order from them.

I place a small order 4 days ago and it still hasn't been shipped. I had a similar experinec with Amazon and thought I'd try this site out, but it's worse!

Placed An Order That Said " IN STOCK" Jan 3rd. Waited 3 Wks, Still No Email Being Processed. Cld Them, They Say SPECIAL ORDER FROM AUSTRALIA! Feb 3td, STILL HASN'T BEGAN PROCESSING! I Said To Cxl The Order. He Said He'd TRY!

You buy item here slow 2 weeks then they cancel your order and don't have item you order? Bad company worst don't buy from them

I ordered 4 of Cinderella's Heartbreak station limited to 1000 vinyl at $25.10 a pop. After a couple of days, Bernie McCabe sent me an email saying this item is only available in CD format. It clearly stated on their website "Cinderella Heartbreak Station [Light Blue Translucent Vinyl]" so I went back to the website and doubled check and now the price just got jacked up to $56. I emailed him back and said I ordered the vinyl format because there is no such thing as Limited to 1000 to CD format. Also told him, I ordered the vinyl format so I expect to receive the vinyl and not the CD format. A day had passed and then he refunded me the full amount I paid by saying this "again we apologize - we just were informed by the Vinyl buyer that at this time the LP is not Available, truly Sorry for the inconvenience
A total disappointment of course. Will issue a Full Refund to your Pay/Pal acct. Once Again PLEASE accept our apologies, Best Regards. Today I just checked again now the price went back to 25.10 and still on CD format but the link to order is still Cinderella Heartbreak Station [Light Blue Translucent Vinyl]. What a joke hiked the price just like a scalper would do.

Terrible customer service and bad attitude Reps beening trying to reach wholesale department for 3 weeks. The reps are short and will hang up on you. They act like they hate working for this company

I preordered an album on Jan 25 as a gift. Was told it would be in stock on Feb 5. Fast foreword to Feb 15 and Im emailing and callin every couple of days and no one returns my emails and people on the phone only tell me "it hasnt gone out yet" I see they have the item in stock and have nearly doubled the price. Yesterday they cancel the order because "the entire stocking shipment was damaged". But I saw they had them in stock a few weeks ago. I get that mistakes happen BUT I AM CLEARLY BEING LIED TO. Adding insult to injury.

I placed my order on November 28 and still cannot get a clear answer as to why it hasn't shipped. I've spoken with 3 different representatives - 2 whom were pleasant and professional, and 1 whose name is M***a, who was rude and unhelpful - and they've stated the product is in stock and should have shipped. I've explained that this is part of a box of gifts being shipped across the U.S. and it's holding that up. I tried to cancel today and the unhelpful representative mentioned above said it cannot be canceled because it's "wrapped in the warehouse."

Lesson learned - wouldn't buy from them in the future.

Ordered a CD because it was massively cheaper than Amazon. Paid by PayPal. Since then 8 days and no dispatch note, no acknowledgement, nada. Sent them an email asking politely what's up. Normally you expect an automated answer saying they got the message. Nope. I'm seriously beginning to think this will be a bad experience...

Still waiting on my simple order for two CDs ordered Nov. 5. Order was to be shipped Nov. 6 or 2 - 8 business days. Here it is Nov 18. I called to cancel and they said they don't even know when the order would be shipped, but they charged my Mastercard. The customer service person stated she had no idea when the two CDs would come. Wow! The first lady was very rude and no help with the second call...