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OKXReviews 174

2.2

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OKX Reviews Summary

OKX has a rating of 2.2 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. OKX ranks 1st among Centralized Exchange sites.

service
88
value
83
quality
79
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Hungary
1 review
0 helpful votes
Follow Kim S.
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Havent been able to access my account says I'm restricted but cant find out anything. Not showing my assets.Do not waste your time with this company. Ayrlp. C o m. Assumed control of the situation and tracked the transaction to my account.

Date of experience: March 12, 2024
Algeria
1 review
0 helpful votes
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I had an unpleasant experience with this company and I wonder how people still write good reviews when their website stopped functioning and there is no way to get all my crypto out. Contacted customer service who told me someone would be in touch shortly. At the time, I needed to find a way out of the issue, Ayrlp. C o m liberated took charge of the situation and traced the transfer and it was reversed back to my account.

Date of experience: March 12, 2024
Cyprus
1 review
0 helpful votes
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Made a few trades total about 11k. And then they just froze my account, saying they need time to verify my info.

That was over 7 months ago, not a peep since then.

Not acceptable. Whatever they need I am sure I can provide. All they gotta do is ask. I turned to ' Ayrlp.com' for assistance. Fortunately, it wasn't too late

Date of experience: March 12, 2024
Denmark
2 reviews
0 helpful votes
Follow Sheldon L.
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How do i invest here, depositing funds with no issues and stress free but when I made profits, you do not let me get my money out, do not believe their sophisticated lies, it is all excuses to keep you on their scam platform while they continue to take your money. Bak; trail. Explained to me and exposed all their flaws. I could get my loss out successfully when I filed a complaint with an agent in b a k t r a i l

Date of experience: March 5, 2024
Virginia
1 review
0 helpful votes
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I got a call from my mum claiming to have put over $50,000 into this broker over a few months, she claimed to requested for a withdrawal but she was asked to put in more money to make a withdrawal, she did put in another $5000 to get out her money but it never got released either. She had to call me when she got stuck and of course I got annoyed she trusted such a false investment, I couldn't watch her lose all she had to some anonymous individuals on some scam platform. I reached out to a tech savvy friend of mine who recommended a cryptocurrency solicitor B A K T R A I L, he claimed their team could help and after he helped me file a formal complaint for my mum, with due diligence and expertise, a full refund was later reflected back to her account and right now she is free of the debts she incurred

Date of experience: March 5, 2024
Estonia
1 review
0 helpful votes
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Unable to withdraw
February 26, 2024

I made a deposit of $50,000 which I was denied withdrawal, I had to look for alternative from Trad £r£p0rt. 0 r g for an application to withdraw which was granted

Date of experience: February 19, 2024
Nigeria
1 review
0 helpful votes
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BAD EXPERIENCE
February 22, 2024

I had a very bad experience, they blocked my account and runaway until i was helped by G̲ L̲0̲B̲A̲L̲R̲E̲C̲L̲A̲i̲ M̲.̲ 0̲ R̲G̲, they helped me file a complaint and I got my refund with in a short time

Date of experience: February 15, 2024
Chile
1 review
0 helpful votes
Follow Nir K.
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No profile on copy trade has a picture or a real name
Maybe one or two or three that's all
The names are apparently nick names that seem to be fashion there
It looks like they cheat you,knowing that you know nothing about stocks

Date of experience: January 23, 2024
Nigeria
1 review
0 helpful votes
Follow Arnold q.
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.!
January 21, 2024

I've been attempting to transfer my funds to a bank account or PayPal, but despite reading through the complicated process numerous times, nothing has worked. How anyone ever gets their money back is beyond me! I've requested for help, but thus far I've had none. Their agenda pledges attractive gains, yet it's merely an illusion.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: January 14, 2024
New York
4 reviews
2 helpful votes
Follow Mercia A.
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OKX is a SCAM.
January 12, 2024

They painted me a picture-perfect trading experience and convinced me to invest big which i did. The profit margin was growing daily and there was no problem until i wanted to take some money out of the account. My account manager came up with excuses to delay my payment and at a point i was ask to pay tax or my money won't be released. It had to report and turn over the account to Affinity Intell before my refund was processed. Stay away from them.

Date of experience: January 5, 2024
Colorado
1 review
0 helpful votes
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HAD TO FIND HELP!
December 26, 2023

I was a fresh graduate and had an opportunity to work with a broker that promised me good money if I worked for them. I was excited but also naive, when they told me that I needed to make an initial investment of $700, and in return I'd be earning six figure salaries each month. Little did I know that this company was actually a scam. They would take my money and never pay me back. I quickly realized that they were taking advantage of me and using me for their own gain. Desperate to get my money back, I reached out to there were able to recover my lost funds and also gave me resources on how to spot and avoid scams in the future. From then on, I took all necessary precautions when it came to investing and working with companies online. I'm now more confident in my ability

Date of experience: December 18, 2023
Canada
2 reviews
0 helpful votes
Follow Kenzie S.
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Everything Perfect Except 1 Thing
Customer Care.
Product
Service
Top Nutch
Customer Care can do better! But still 9/10

Date of experience: October 24, 2023
Customer S. OKX Rep
over a year old

Thank you for your feedback! We're delighted to hear that you've had a positive experience with our product and services, but we acknowledge your feedback about customer care. We're always striving to improve, and your input helps us in that endeavor. If you have any specific suggestions or concerns, please feel free to share them with us. We appreciate your support, and we're committed to delivering even better service in the future.

RU
1 review
0 helpful votes
Follow igor L.
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Easy and just like that!
August 13, 2023

A convenient way to work with assets, sale, purchase, exchange!

Date of experience: August 13, 2023
Customer S. OKX Rep
over a year old

We want to extend our heartfelt thanks for your valuable feedback. Your input is greatly valued, and we're truly grateful for your continued support.

Saudi Arabia
1 review
0 helpful votes
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Five Stars Experience
August 12, 2023

The cryptocurrency trading, easy and secure,
Even little amounts able to transfer to other exchange's,

Date of experience: August 12, 2023
Customer S. OKX Rep
over a year old

Expressing our sincere gratitude for your invaluable feedback. Your insights are highly appreciated, and we're thankful for the encouragement you provide.

Nigeria
1 review
0 helpful votes
Follow Big I.
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I was cool with it at first but later experienced a very bad case with one of the buyers which wasn"t really cool, he had my coin on hold claiming he paid for soo long I tried explaining that happened several times with different people I had a to stop for a while but fr you guys have to work on that…

OKX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Nigeria
1 review
0 helpful votes
Follow Sabiu Y.
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Excellent
August 11, 2023

I rated you with 4* because you deserve it but I really frustrated and revoked with your customer care or services. For now at least 4-6 months I have an issue of deposit ( untradable crypto) but unfortunately till date the matter couldn't solved, this thing really touched me and makes me so angry. I even felt like I have to stop using your services but I have good hope on you based on transparency and sincerity over your customers.

OKX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 11, 2023
Nigeria
1 review
0 helpful votes
Follow ADESINA G.
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Fantastically excellent
August 11, 2023

It's awesome using OKX.
It's very easy to use.
Trading on the OKX platform is really interesting.
The P2P makes exchanges very easy and can be trusted.

Date of experience: August 11, 2023
Customer S. OKX Rep
over a year old

We extend a heartfelt thank you for providing your valuable feedback. Your insights hold great significance for us, and we deeply value your continued support.

Philippines
1 review
0 helpful votes
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"My experience when using okx"
August 11, 2023

I already use okx almost 2years and I love it when I use it because the UI of the exchange is very understandable and easy to user. I like also the features of the app because there is an built in wallet within the app so I can easily transfer my funds from exchange to wallet and vice versa. Salute to the moderator, designer and developers of okx exchange.

Date of experience: August 11, 2023
Customer S. OKX Rep
over a year old

A sincere thank you for taking the time to offer your valuable feedback. Your contributions are highly meaningful to us, and we are genuinely thankful for your unwavering support.

Philippines
1 review
0 helpful votes
Follow emeressa S.
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Fast and reliable
August 11, 2023

A very good and easy to transfer wallet, helps me a lot when needed to withdraw/trade my funds..

Date of experience: August 11, 2023
Customer S. OKX Rep
over a year old

We want to convey our heartfelt appreciation for your feedback. Your input is truly valued, and your continuous support is of immense importance to us.

Philippines
1 review
0 helpful votes
Follow Eduardo Z.
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Very smooth for making transaction and trading experience

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We want to convey our heartfelt appreciation for your feedback. Your input is truly valued, and your continuous support is of immense importance to us.

From the business

OKX is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem. With monthly Proof of Reserve releases, OKX is trusted by over 50 million global users. OKX is the fastest and most reliable crypto trading app for professional traders everywhere.

- Buy, sell, and trade 350+ tokens with 100+ local currencies
- Duplicate moves from top traders in the industry in just one click
- Explore Web3 and take control of your crypto, NFTs, and digital assets with the OKX Wallet

With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world where financial access is backed by blockchain and the power of decentralized finance.


okx.com
Mahe, Eden Island, Seychelles