Stay away from these guys. My sister won quite a lot of money. They didn't pay her closed her account and closed mine for some reason. Tim the CEO was pathetic at dispute resolution. After she jumped through hoops they just wrote her off. The Victorian Racing Committee are looking at things now. Stay away.
My Sister won a lot of money and they doing pay. Management was unreasonable. The owners haven't taken the time to contact me. In business the person at the top should take responsibility and make a reasonable offer to resolve the matter. Nothing from the owners only the Minions left to fight the fight. I will keep going until I get acresult that is beneficial to both parties not just the Bookie.
Hi Guys,
I opened account last 19 May 2023 deposited $500 I place bet and won and lost bets too. I end up total deposit $1250 but I have winnings too total balance $2700. On 22nd May 2023 they deactivated my account and asked me to provide payslips source of income and bank statements.
I provided everything they still hold my account because my ip address is generated from different states. Which I used only my mobile phone Optus provided here in Australia.
I emailed filled up formal complaint to Victoria License Gaming Commission. Until now my money was on hold. Keep away with this Okebet Booker if you dont want inconvenience what ive experienced.