OFour

Order was placed on 21st Dec.
Deposit payment paid.
After many follows up, different team members reply's, assuring me that order will come within 2-3 days ( some of them said it's coming from US warehouse, some of them from UK warehouse).
Long story short, after total of 27 days, today I got email "Your deposit has been refunded "! Without anyone saying anything. After long time finally I reach some one on call center, reply was:
We cancel your order because item didn't came to UAE warehouse in size that you asked for! Worst online shop ever, definitely not to recommend, stay away from them.

I made my order and it said that u will shipped within 14 working days, but till today it's been 22 days and no one respond to my emails, calls and their live chat doesn't work as well…I'm going to wait 48 hours then I'm going to file a complaint in the police station against them…don't order guys order from other big websites

This website is a true gem for sneaker enthusiasts, offering an unparalleled selection of footwear that caters to every style and preference, really i was looking for the latest releases from popular brands or seeking limited-edition and hard-to-find sneakers i found it on your website, thank u guys

They state that it takes an average of 10-14 working days to ship the order, now, 30 working days later and I am yet to receive any update on my order…
Attempts to contact or resolve the issue just gets ignored or at best an automated response saying we are sorry for the delay your order is on the way. Never again

I made my order and on the shipping details it said that it would take from 7 to 14 business days, i kept calling to make sure that it'll arrive on time as it was a birthday gift, and they would always lie and say that the order is on its way and will be shipped to me in a matter of 2 days max, the order arrived more than a month after the order date.

I ordered since 23 may 2024 and till date 11june 2024, no update no items received, I tried to contact them via phone, via email, via chat on their website but no answer, so I think its legit to say I have been scammed and lost money and time for nothing, so don't do my mistake read reviews before ordering from them to be safe.

I ordered a pair of sneakers almost 3 months ago and paid the full amount and still to this day didn't get any updates from them, I have written about 100 emails and none of them was answered! I'm actually believing this site is a scam and they have stolen my money

I placed my yeezy 700 order with them and i received my ordered after 8 days, it was totally legit and i do recommended it. I was updated of the status of my order several times via email, it made me less worried as its my first time dealing with them. Over all experience was great and customer Service was interactive as i got a call from them to confirm my yeezy size as its usually smaller than other normal shoe sizes, i found it to be very nice service specially for people who never purchased a yeezy before..

They told me it would take up to 14 working days to deliver my order, which I was fine with.
But now it's been 25 working days, and they are not replying to any of my calls, nor emails, the chat on the web keeps saying they are busy.

Clearly a SCAM, do not purchase through OFOUR

Never buy from this guys! It will take you nowhere when you file a complaint regarding the damaged shoes they're selling! Til now haven't heard from them since I filed a complaint! This is the first and last time I'm gonna buy from them! Don't waste your money with this guys! So disappointed! I said I wanted to return and refund they never replied to my email again!

Note:
When i open the Jordan 4 box that I received it has a very strong rubber/glue smell came from the shoes which is not normal for original Jordan shoes that i purchased from the Jordan Boutique.

Very rare to find companies like this in Dubai,
They are really liars! They really don't care about customer satisfaction.

I have to admit that i was initially hesitant to place order on ofour.com, as i wasn't sure how their service is as I read mixed reviews, i have decided to go ahed and place my order, i received my order Omega swatch Pluto in 10 days after placing my order. I received multiple updates before receiving my order which made me less worried and when i got my order i went to swatch shop in dubai mall to make sure it was authentic and they confirmed to me that it was an authentic one. Well done guys very happy with my experience keep up the good work.

I ordered an amazing pair sneakers from them but unfortunately I ordered a size too small - their professionalism in dealing with exchanges and delivering the correct size in a timely manner is unmatched. They kept me updated throughout the shipping process too. Also, packing was great!

I got my delivery really fast even they said up to 14 working days on the phone. Overall, very satisfied with their service so will be placing more orders with them soon and I am a dunks collector and these people have very good collection.

I ordered a pair of Yeezy from them and received it on time though I had a minor trouble with the payment but they attended my concern professionally. Overall the transaction was smooth. Would definitely recommend!

Ofour kept my return for more than 30 days when they do not have any intention of refunding me. Apparently it got rejected because of some "tag" missing. If rejected why not send back the sneakers to me? So you keep my money and the Nike x Off-white sneakers?

I was hesitant at first to order because of the bad reviews i saw online. I gave it a go and ordered a pair of Jordans. After placing my order, someone contacted me from Ofour team to confirm the size of the shoes I ordered. I also asked them about the delivery time frame and I was told it will take minimum 10 working days (yes its working days, weekends not counted). I just waited patiently and my shoes even arrived earlier than the given ETA.

Most of the negative reviews are about
1. Delivery Time
- i think the shoes will come from another country thats why it will take a while for them to deliver your order. You just have to wait patiently.
2. Price
- their prices are even cheaper than mall price. I think its normal for resellers to increase their price?
3. Their selling fake stuff
- its 100% legit!

So happy with my experience. Will definitely order stuff from them in the future!