OfficeMax

The absolute worst customer service I have ever received in my entire 35 years of existence. Sofia, the cashier in the print section in the Garner NC location was incredibly rude. I thought maybe she was just having a bad day. Nope, she was even worse today. Have already filed a complaint and won't just let this one go. She instigated an already tense situation. 10/10 she needs to be punched in the face. Sofia, if you see this, please find me, you have all of my information in your system. Call me. Show up. Locate me on Facebook. Whatever your preference. Would love to teach you how to keep your mouth shut.

Bought two office chairs from Bend, Oregon store. The hydraulic failed on one in less than a year. Called warranty department, the said it would take 10 weeks to get the part replaced, store happened to have one, but was not sufficiently staffed to fix. A large

Just left the OfficeMax in Columbia, TN. Pretty sure there was only one employee working the entire store. Was going to buy a new $400 printer. Waited at the cash register for 15 minutes. NOBODY ever came. The one employee I saw was doing the best she could over in the copy center helping like 3 different people. Me another customer we're waiting at the cash register... no one ever came. Seriously, you've got a 30,000 sq ft store and one person working the whole damn thing. I'll order my printer off Amazon I guess. The Regional VP of operations should be fired. Terrible

I ordered 2 Blodgett single phase convection ovens. Staff and delivery persons were all extremely helpful in assisting me through the shipping, processing, and receiving steps along the way--going above and beyond to give excellent service!

Robert Bass exhibits zero customer service, making empty promises and not responding or following up at any time. Guess the purchase of $4000+ worth of office furniture means ZERO to them! I am very disappointed! He absolutely ghosted me after I purchased SEVEN office chairs, after he said he would make every effort to get a discount approved!

Went yesterday into the store at Riverview shopping for software and supplies and was asked to leave because I would not wear a mask. They lost my business yesterday and all my future business. How stupid can the CEO and his employees be?... Do the damn research!

I came in to pick up some laminating I had done. Upon entering the store it was a ghost town. There was no employee in the copy print center. There were no employees at the cashiers area. I finally noticed someone in uniform at the tech solutions area. I asked if someone could help me. She told me I would have to wait. Everyone was on break. Really?!? Everyone goes on break at the same time? She did not ask what I needed or how she could help. She just told me to wait. Not impressed! If I wouldn't have had an order to pick up I would have walked out.

I was very happy with my purchase of ink cartridges. They gave a 20% military discount. Told us they pay for old cartridges if you bring them in. Always have what I'm looking for. Great staff also.

We ordered & paid for a Shredder from OfficeMax on on 03/17/22. On 03/28/22 OfficeMax delivered an "Air Purifier." I began calling OfficeMax immediately upon deliver of the wrong item, and 20 phone calls and 15 days later, OfficeMax still has not processed our refund - our order was over $1,400! Every time we call, we are transferred overseas and given a different answer. I have NEVER dealt with such a terrible company in my life! Buyer Beware - DO NOT BUY FROM OFFICEMAX!

I SHOP MY LAPTOP THERE WHERE IF YOU WAIT FOR A SALE THEY ARE LESS THAN ALL OTHERS. OTHER ITEMS ARE VERY HIGH PRICED. BROKEN COMPUTER OUT OF BOX WAS VERY HARD TO GET REFUND. COUPONS ARE NO GOOD ON ANYTHING GOOD, EXPIRE TOO FAST TOO. GAVE ME 24 HR 20.00 COUPON BY EMAIL- I GOT FOR ORDER NOT BEING READY ONTIME. GO TO USE IT AND NOT GOOD ON A LAPTOP. PRICE MATCH TO THEIR OWN STORE MADE ME RETURN THE ITEM AND REBUY ONE!. LAST BROKEN ONE WAS NOT ON SALE SO THEY WOULD NOT SWAP IT OUT. I AM NOT HAPPY WITH THE STORE AND ONLINE ORDERS ARE DIFFERENT FROM STORE SO IF YOU BUY ONLINE DON'T PLAN TO GET HELP IN STORE, BUY IN STORE FORGET ONLINE HELP. 3 TRIPS I HAD TO MAKE OVER ONE ITEM.

We ordered a table, chair, some stationery for our Office, they arrived on time. Product quality was great and got in the best deal. Will order again.

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