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Bought two office chairs from Bend, Oregon store. The hydraulic failed on one in less than a year. Called warranty department, the said it would take 10 weeks to get the part replaced, store happened to have one, but was not sufficiently staffed to fix. A large
Tip for consumers:
Buy from membership store next door. Far better service and warranty.
At first told me I would just have to wait, or buy something else, when I told them it did not work that way, you don't sell something you don't have they agreed to refund. However they failed to send confirmation of refund as promised. Disputing charge with PayPal. Don't waste your time.
Regan S.'s review of Banggood earned 9 Very Helpful votes
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Dear Regan S,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com
Best regards,
Banggood Team