As you have read it is the most secure and cheap site I have ever found, also I have already made several purchases and never got scammed. I highly recommend them.
The process for identification of Credit Card no is efficient for Credit Card Virtual from Brazil, you have to improve. Tanks.
Evwrything is okay a bit long the process and hangs at certain points of the process and when you get to the review i dont know if anything worked havent received nothing so i dont know.
Cat declining my card but taking the money out of my account it declined my card five differentof times and now I have to mess with customer service to get my money back
The only thing is the verification is to long and please give more promo. Cuz that the only thing we are looking for thats why where using multi game card
Always when i want to buy gift cards i use offgamers, its fast and secure! I wanted to buy a amazon gift card from amazon.com but it didnt work so i came here and boom it worked, so happy! Thanks
Thank you Ryan! We are happy for you as well!
Purchased the digital EU version of FFXIV Heavensward expansion. Digital code was delivered immediately with no problems. Always a pleasure purchasing from Offgamers.
I bought the wrong game. I immediately emailed them to tell them not to send me the game key, because I bought the wrong game, but they still sent it to me. Isn't this a problem with your program?, And then I asked for a refund, but they did not refund, because they said I had checked their key, I want to say that I wrote before and said not to ship me, you still send it, I am using it for the first time, Their process is very complicated. If you buy the wrong one, you have to reply to the email and cannot check their KEY.
Otherwise, you will not be able to refund, and then I ask for a refund and they will not refund me. I am really sad. Even if I checked it and I didn't use it, they still didn't give me a refund. I called and the staff said they could refund me, but I emailed them and they changed the staff and said they couldn't refund., I'm really tired.
Then there is another order. Steam really has no way to activate in my account(my account is steam based in china), but their product is sold global, but my steam really can't activate, and their efficiency is very poor and they haven't solved it for me now. NO refund AND NO ANY SOLUTIONS FOR ME! They are in very programmatic replies, communicating with them manually is like communicating with a robot, angry!
Hi there
First of all, our sincerest apologies for the inconvenience caused. We thank you for taking the time to leave us a review and share your experience with us. To address the first issue, unfortunately, the codes we sold are digital Xiao, which means it will be sent automatically once an order has been completed. The only way to stop this is to cancel the order when it was still verifying. Also, since the codes are digital, it will also be encrypted when it was sent to you. Accessing the code will then remove the encryption on your end, and simultaneously void any cancelation/return as the code has then already been decrypted.
As for the issue with the Steam Code, we apologize for the inconvenience caused. Please do email us at support@offgamers.com with the order number and our team should be able to assist you with this. We can also check on the current status on the investigation into this matter if you have previously filed a report on this.
Again, we apologize for the inconvenience caused and we look forward to your kind email
Its a very nice paymentwall and i like it because every one can pay with something like credit card or paysafe card and many other methods so its very nice
When I found about this, I was really sceptical because I didnt know if it was legit but when I read some comments I decided to do it, when I did it boy was I happy, I got what I wanted and really easy at that too.
They insisted on me sending me (and i'm not joking):
A selfie of me
A picture clearly showing my credit card
And a picture clearly showing my ID and address
DESPITE them already billing my Paypal account, and accepting Paypal as their payment options.
Hi Tome,
In regards to your order, due to the recent changes in security policies by the authorities and our interest to adhere to the anti-money laundering (AML) laws, this measure is in place to ensure compliance with the new requirements. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. Verification is necessary so we can minimise fraud and also prevent the creation and use of fraudulent accounts.
Our AML policies, procedures and internal controls are designed to ensure compliance with applicable regulatory and legislation framework and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
We appreciate your patience and understanding on this matter.
Very good discounts and would be happy to use again, swift transaction and the transaction went through well, secure website all seems well, had some great discounts on PSN codes at the time of use.
I am a "Platinum Plus" but you can resolve a problem with One code of Xbox Live. Horrible. I try all methods to contact witouth results.
I am Very dissapointed.
Hey Herbert,
We are so sorry for the delayed response. Please send us an email to support@offgamers.com for further checking, as we couldn't seem to find your account with us for further action. Thanks.
Tried many times but failed to make the payment. Finally able to make the payment on 7th attemps. And another question, why must write over 100 characters in this box?
I have been scammed by OffGamers, they sent me wrong product and take no responsibility!
2 weeks ago, I made an order for Vanilla GiftCard from this scam website. They sent me the code immediately, however it was not Vanilla Gift Card but a Reward Card which IS NOTHING RELATED TO my order.
After it, I've contacted them and they never responded me for 2 days (support.cdk email address) and I've contacted to normal support address.
I was going to buy AirBnb place with that Vanilla Card but because they sent me a card doesnt work at that app, I had to stay outside for 3 nights due to their mistake as I spend my last cash to make order from this scammers.
I told them that this is not a Vanilla card but a Reward card which is not my product that I paid for and they started to send me canned responses like "Reward card is something like Vanilla card"
I did not pay for a product "SOMETHING LIKE". I wanted them to fix this issue and give me the product I paid for, but they only send me their TOS and rules that says it's not possible to refund bla bla bla.
They send you wrong product and take no responsibility, if you RELY ON THESE SCAMMERS, you may stay outside for 3 nights like me.
I will post this review everywhere and make a legal complain about their company and website next week.
Stay away from OffGamers if you want decent support and not a company that only covers their back but not yours.
Stay away from these guys. You order XBOX gift card, they send you PS GiftCard and tell: "It's same thing bro, they are both gaming platform come on"
Hi there Sinan! We have received a one star review from you and we sincerely apologize for any inconvenience you may have encountered while shopping with us.
Pertaining to support ticket ID 818173 which was created in regards to your issue faced, our team has checked and confirm that the purchase you have made for the particular order is in fact a Vanilla E-Gift Card. Do reach out to us via email at support@offgamers.com or via our live chat channel if you require any further assistance from us Sinan.
Once again, we would like to apologize for the inconvenience caused and we thank you for your patience and understanding on this matter.
This is a scam site and they have frozen my OFFGAMES gift card. This is a gift card for their own website. They said their own gift cards were illegal.
Best website ever I really love purchasing my cards from here, secured and the fastest way to get the code Thank u
Hi Yasmine,
Thank you for taking the time to leave us a positive review! We are happy to learn that you had a good experience using our services. We are constantly trying to improve our customer experience and it seems that we have not let you down regarding this. We do hope for your continuous support and future patronage for the years to come!
I bought a 50$ psn code and received it in just 3 minutes. Thank you so much hoping to buy again from you guys. Just keep up the good work!
Bought Steam Card (got Discount) from Offgamers Using Online Banking but Error Pop Out After My Bank Transaction Done and Currently Stuck at Pending (Stupid Pipwave!)... Send an email to Offgamer Support with Printed PDF Successed Transaction Bank Slip but they told me need the next day to check? What the...? I dont understand why is it so hard to check when there is Online Banking and I've attached a Solid Proof (Bank Slip)? I once had this issue in Seagm but they immediately solve the issue within few hours and I got my item fast... Seriously Offgame?!
If you are lucky that your order was not flagged by their "smart" system, it is fast.
Here is what happens, if you are not lucky and get flagged by their system:
After going through all verification processes from creating your account (Shasso phone number and email verification) and also this website requires you to call the bank to get the extra verification from the bank.
I did all that and they are still asking attachments such as Government ID, photo of me, and also photo of my credit card for their verification. According to one of their agent, they are asking this in order to comply with AML/KYC regulations. I don't know what that regulation is but this is just ridiculous. I like being safe when making online transactions, but this is way too much.
If you are buying online codes because you need instantly, this is not the site you wanna go for. If you want to be extra, extra, and extra secure and possibly wait for over 3 days to get your code, this is the right retailer for you.
Hi Junoh,
In regards to your order, due to the recent changes in security policies by the authorities and our interest to adhere to the anti-money laundering (AML) laws, this measure is in place to ensure compliance with the new requirements. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. Verification is necessary so we can minimise fraud and also to prevent the creation and use of fraudulent accounts.
Our AML policies, procedures and internal controls are designed to ensure compliance with applicable regulatory and legislation framework and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
We appreciate your patience and understanding on this matter.
Overview
OffGamers has a rating of 3.4 stars from 1,000 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 5th among Games sites.
At OffGamers, we are on a mission to provide a trusted platform for authentic purchases, ensuring transparency and a seamless experience for all your digital needs. Our vision is to be the go-to destination where users of all ages and interests can conveniently access a broad array of digital products and services through trusted official channel.
Whether you're a passionate gamer, a digital enthusiast, or someone in need of software solutions, OffGamers is here to cater to your needs.
Our core values guide everything we do:
- Authenticity: We guarantee the authenticity and legitimacy of all products and services offered on our platform. You can trust that every purchase you make through OffGamers is genuine and reliable.
- Integrity: We uphold transparency, reliability, and flexibility in every interaction. Our commitment to integrity ensures that our users trust us to deliver on our promises and provide them with a satisfying experience.
- Reliability: We prioritize delivering secure transactions, prompt customer support, and authentic products. Our goal is to ensure that gamers worldwide can confidently indulge in their gaming pursuits hassle-free, knowing that OffGamers has their back.
Company Representative
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Hi Kelsey,
We are sorry to hear that you did not have a great experience undergoing our verification process. This is partly due to our own due diligence to ensure that the payment details you have used solely belong to you and to mitigate the clear and present threats that come with online payments or transactions.
Also, notice was given prior to the checkout page stating that the payment may require verification. Typically we will not ask you for the details unless there is a requirement for us to do so. This is done in compliance with the regulations we have to work with.
We understand how this can be a hassle, however, this is part of our security check to prevent any unauthorized usage on our customer's account. This is also in line with the Anti-Money Laundering (AML) regulation in the country we are operating out of. Without these documents as well as the clarification, we will not be able to process the order. You may also contact us at support@offgamers.com for further assistance in completing the verification.
Hope this clarifies and our sincerest apologies for any inconvenience this may have caused.