Octa has a rating of 4.6 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, customer service and fast deposit. Octa ranks 2nd among Currency Trading sites.
I am working with octa fx last 2 years
Till date I am very happy with us
All the questions from my side
Easily solve by octca customer service
And withdrawals also very fast
Some time it my be time taking about 2 day
But money will credit 💯% in my account
Love u to octa fx
Definitely will recommend it to my friend for those who wanna start trading.
It's a user friendly app for everyone.
Simple and quick.
Dear Mandy,
Thank you for your fantastic review and for recommending Octa to your friends interested in starting trading. We are delighted to hear that you find our app user-friendly, simple, and quick.
At Octa, we strive to create an intuitive and efficient trading platform that caters to the needs of all our users, from beginners to experienced traders. Our official YouTube channel is dedicated to educational videos and webinars. Please feel free to explore it at your own pace.
Your feedback is a testament to our commitment to providing a seamless trading experience. If you or your friends have any questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to assist you.
Kind regards,
Octa Rep.
Everything is good except the volatile market. Although my profit has not been too much but their support makes me feel that they are trustworthy.
Dear Garima!
Thank you for your kind words and valuable feedback. We understand that market volatility can be challenging, but we're glad to hear that our support team has been able to make you feel confident and secure in your trading journey.
At OctaFX, we strive to provide a reliable and trustworthy environment for all our traders, even in unpredictable market conditions. Please remember that we're always here to assist you, whether you need market insights, technical support, or just a little guidance.
Wishing you continued success, and we're here to help you make the most of your trading experience.
Kind regards,
Octa Rep.
Wonderful,zi love Octafx,best broker on Earth! They just too rrsl,I wish I can work with them! Seamless withdrawals and deposit
Dear Pius,
Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.
Kind regards,
Octa Rep.
To be honest octa one of my fav trading platform. For the first time im a bit confused but after day by day im realised octa is better than others. Thank you for everything.
Dear Fie,
Thank you for using our app and sharing your feedback with us. We're delighted to know you found our payment processing easy and you received money fast. We hope you continue using Octa, and we'll ensure the best investing experience for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Have a good experience. Customer service and support through chat is system generated witch gives only perticular answer. Contact details is not available in different places and site... customer feel trouble in many cases.they have to take support of YouTube app for resolving their problems
Dear Pawan Singh,
Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform.
We apologize for any inconvenience caused by the system-generated responses and the difficulty in finding contact details. Your feedback is important to us, and we are continuously working to improve our Customer Support to provide more personalized and accessible assistance.
We would like to inform you that you can join our Invite a Friend program, which will allow you to earn commissions when your friends start their trading activity with Octa.
To keep up with our most recent news and promotions, feel free to join our social media platforms. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Quick response.with care and follow-up.they contacted me throughout the day to solve the problem.thank you and all the work team
Dear Abed,
We are grateful for your kind feedback and are delighted to hear that you had a positive experience with our support team.
At Octa, we prioritise providing prompt and attentive service to our clients. It is gratifying to know that our team's quick responses, care, and diligent follow-up throughout the day helped to resolve your issue effectively. Your satisfaction is our greatest reward, and we are committed to maintaining these high standards.
If you have any further questions or need assistance in the future, please do not hesitate to contact us at support@octafx.com. Our team is always here to ensure that your experience with Octa continues to be exceptional.
Kind regards,
Octa Rep.
I am delighted to received extremely fast service from Octa on enquiries and issues and their payout is even super fast within minute to receive!
Dear Chen Ling,
Thank you for sharing your delightful experience with us. We are thrilled to hear that you have received extremely fast service from Octa for your inquiries and issues and that our payout process is super fast, with funds received within minutes. Your compliments will be forwarded to the finance department, which works tirelessly to ensure you receive the funds swiftly and efficiently.
At Octa, our mission is to provide outstanding service and efficient transaction processes for all our clients. Your satisfaction is our highest priority, and it is wonderful to know that we have met your expectations in these areas.
If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. Our dedicated support team is always here to help and ensure that your experience with Octa remains exceptional.
Kind regards,
Octa Rep.
Since 3.5 years I am learning how to trade in the market. Nowadays I learnt to save capital. I have done many mistakes while trading.
Dear Om Prakash,
Thank you for your fantastic 5-star review! We are thrilled to hear about your trading journey and how you have learned to save capital over the past 3.5 years. It's inspiring to see your dedication and growth in the trading market.
Making mistakes is a natural part of the learning process, and we are glad to have been a part of your journey. Your experience highlights the importance of persistence and continuous learning in trading.
If you ever need any assistance or have questions, please don't hesitate to reach out. We're here to support you in your trading endeavours.
Thank you for choosing Octa!
Kind regards,
Octa Rep.
The trading process on this platform, from deposit to trading to exit of funds is a seamless experience...and this backed up by superb customer support makes it the Gold standard of trading platforms.
Look no further.
Dear R,
Thank you for your kind feedback. It is delightful to hear such positive words. Furthermore, knowing you had a seamless experience with the payment provider, Customer Support, and trading process are the best encouragement to our team.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Badhiya h not problem any tread no problem, and learning point, helpful and all mobile and pc runing
Dear Rajesh,
Thank you for sharing your experience with us! We're delighted to hear that you've had a smooth and trouble-free experience with Octa, both in your trading activities and utilizing our learning resources. It's wonderful to know that our platform has been running seamlessly on both mobile and PC, providing you with the flexibility and convenience to trade and learn wherever you are.
At Octa, we are dedicated to offering a user-friendly and reliable platform that meets the needs of all our traders. We're especially pleased that you find our educational tools helpful in enhancing your trading knowledge. Your positive experience is a testament to our ongoing efforts to create a supportive and efficient trading environment.
If you ever have any suggestions on how we can further improve or if you need any assistance, please feel free to reach out to us at support@octafx.com. We're always here to help and ensure that your experience with Octa remains exceptional.
Kind regards,
Octa Rep.
It has being a best experience with the best broker OctaFX. They will continue to be my best broker because the are the top 1 broker
Dear Victor,
Thank you so much for your glowing review! We're delighted to hear that you've had such a positive experience with Octa and that you consider us your top broker. Knowing that we've earned your trust and satisfaction means a great deal to us, and we're committed to continuing to provide the best service possible.
Your loyalty and support motivate us to maintain the high standards that have made us your preferred broker. If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out to us at support@octafx.com. We're always here to listen and ensure that your trading journey with Octa remains exceptional.
We look forward to being your trusted partner in trading for many years to come!
Kind regards,
Octa Rep.
Very satisfying services with fast response from polite personal incharge, easy to communicate with both English and also Melay language...over all make me fill contented all this years while trading through Octafx...and always looking forward to trade as long as i can...
Dear Mufti,
Thank you for your wonderful review. We are thrilled to hear that you have been satisfied with our services over the years. It's great to know that our team has provided you with fast responses and polite assistance, and that communication in both English and Malay has been easy and effective for you. Your positive feedback is highly valued and motivates us to continue offering exceptional service to our clients.
If you ever have any questions or need further assistance, please feel free to reach out to us via live chat or by emailing us at support@octafx.com. We look forward to continuing to support you in your trading journey with Octa.
Kind regards,
Octa Rep.
Hello!
Please the deposit I made since 16/5/24, I received email today that it's in my wallet, please how can I get to the wallet to refund the money, if u people can help me go to the wallet and refund, very good, thanks
Dear Adibe,
We are deeply sorry for the inconvenience caused by the recent misinformation regarding the deposit fund credited to your wallet. We understand how important it is for you to have accurate information and timely access to your funds.
The delay in processing your refund is due to a minor technical issue with our payment provider, compounded by a documentation review process. Please be assured that our team is actively working to resolve this issue as quickly as possible.
You can relax knowing that your pending request will be processed as soon as the problem has been resolved. We sincerely apologize for any frustration and inconvenience this has caused you.
For updates on your refund status, please feel free to get in touch with us via Live Chat. Our team is always available to assist you and provide any further information you may need.
Thank you for your understanding and patience.
Kind regards,
Octa Rep.
I'm very happy to trade with you, my good experience with octa, there is no fake candle in it, it is very real
Dear Muhammad,
Thank you so much for your positive feedback! We're thrilled to hear that you're happy trading with Octa and that you've had a great experience with our platform. Transparency and reliability are key values for us, so we're especially pleased that you've noticed the authenticity of our trading environment.
If there's anything we can do to make your experience even better or if you have any suggestions, please don't hesitate to contact us at support@octafx.com. We're here to ensure your trading journey remains smooth and satisfying.
We look forward to supporting your continued success!
Kind regards,
Octa Rep.
Great and useful gifts with good quality. Me and my family loved it.
Dear Bella!
We sincerely thank you for your wonderful review. It's truly exciting to hear that your experience with Octa has been outstanding and that you consider us the best in all aspects. Your support means a lot to us, and clients like you inspire us to continually improve and provide the highest quality services.
Should you have any further questions, concerns, or suggestions, please feel free to reach out to us. We are always here to ensure that your trading experience is as smooth and profitable as possible.
Thank you once again for choosing OctaFX. We are committed to continuing our service to you.
Kind regards,
Octa Rep.
Your withdrawal system is very strong, whether it is a matter of customer care or making a deposit in trading, all the features are very easy, the good news provided by you also provides a lot of convenience.Overall I love OCTA FX
Dear Ameer Mohammad,
Many thanks for using our app and sharing your feedback with us. We love to know you enjoy Octa services, from payment systems and customer care to trading news. We hope you continue using Octa, and we'll ensure the best investing experience for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
I spent months sending messages to this company, but they never responded. I had a significant sum invested with them, and when I tried to withdraw, they didn't respond at all. It's frustrating how they went silent after encouraging me to invest more
Dear Liam J,
We apologize for any inconvenience you've experienced. However, without specific details, we're unable to identify your account or address the issue directly. Please reach out to us with your account information, and we'll investigate the matter promptly. Providing excellent service and addressing our clients' concerns are our top priorities. We're committed to resolving any issues you may have encountered. You can always contact us via live chat, DM us from Octa's official social media page, or email us directly at support@octafx.com. Thank you for your patience and understanding.
Kind regards,
Octa Rep.
Very reputable company, it always fun to trade with right brokerage
Dear Ali!
We truly appreciate your kind words and feedback! It brings us immense joy to learn that your experience with our platform was a positive one. Our primary objective is to provide outstanding service to our valued clients, and we take great pride in our ability to assist and support you. Rest assured, we are always here and ready to help you with any questions, concerns, or issues. Your satisfaction is incredibly important to us, and we aim to address all your needs promptly and effectively.
Please don't hesitate to reach out if you have any questions or need support along the way. We're here to help at support@octafx.com, and we look forward to continuing to provide you with the best trading experience. Thank you once again for choosing Octa, and happy trading!
Kind regards,
Octa Rep.
This broker is the best broker I ever came across. Fast and very reliable when it comes to payouts. Keep up ghe hard work.
Dear Ateeka,
We're delighted that our traders prefer Octa over other investing platforms for fast withdrawal. Thanks for choosing us as your fast and reliable partner. We hope you keep using Octa, and we'll provide you with the best user experience.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Answer: Any hassles that can happen are only cause of your bank. See if it supports forex brokers (I know some banks don't, and will flag your transaction to them OR from them). Paying in crypto is the easiest, but you have to make sure you copied the correct wallet address. If you copy it wrong, theres no returning of funds there. Easiest and cheapest way is through USDT on TRC20 network I found, its the cheapest of them all, always $1 in network fees (mby dogecoin is cheaper, never tried that).
Answer: Oh yes they aren't. I know how surprising it might sound but the broker is pretty cost effective.
Answer: Copy trading is both a simple and complex way to make profit. Octa provides its clients with an alternative to self-trading. Obviously, this option is simpler compared to independent trading. Here, trader who copies trading of other traders doesn't need the skills of profitable trading and doesn't need to have a lot of trading experience. Nevertheless, trader who copies trading must choose the right traders to follow. This is important so that trading doesn't have risks. With the use of Octa services, everyone can choose one or those traders who have both safe and profitable trading. And it's better to use only a part of margin to copy trading of one trader. I recomend at least 2 traders or even 3
Answer: I like execution on mt5 platform and a 50% bonus. I cannot tell you what will lure YOU in as I don't know your preferences. But in terms of something substantial (like service level), octa is a good choice.
Answer: The answer is yes, it is not a secret that leverage is different, depending on the asset type, no matter with whom you trade with. With octa, I traded with them only crypto and forex, with max respective leverage, 1:200 and 1:1000.
Answer: Well I started with the demo account and if I should say then it's good… I am yet to transition cus I don't feel confident in my skills yet but it's a great account and I can't wait to start trading live.
Answer: Yes, The Demo account typically involves demo contests where top participants are awarded cash prizes. These cash prizes are credited to the winners real accounts and can be withdrawn after meeting the withdrawal conditions.
Answer: As far as I know, this feature allows you to share your performance with other traders. It's like a united hub of performance of various traders, so you can also check statistics of others and it will help you to understand if you are doing everything well or not. It's something about social trading but in a bit different form, as I understood. Maybe I am wrong, so you can always ask client support team about this.
Dear Drravi,
Thank you for your kind words and for being a loyal Octa user for the past two years. We're thrilled to hear that you've had a positive experience with our customer service and that your questions are easily resolved. We're also glad to know that you find our withdrawal process to be reliable and timely.
However, we understand that occasionally, withdrawals might take a bit longer, and we apologise for any inconvenience this may cause. Your satisfaction is our priority, and we strive to improve our services continually.
To help us achieve a full 5-star rating from you, could you please share any specific suggestions or ideas on how we can enhance your experience with Octa? Your feedback is invaluable to us, and we are always here to listen and make necessary improvements.
Please feel free to reach out to us at support@octafx.com with any further suggestions, concerns, or feedback. We look forward to continuing to provide you with the best trading experience possible.
Kind regards,
Octa Rep.