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Octa

Overview

Octa has a rating of 4.6 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, customer service and fast deposit. Octa ranks 2nd among Currency Trading sites.

service
19
value
20
shipping
2
returns
2
quality
18
This company responds to reviews on average within 1 day
+6
How would you rate Octa?
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India
1 review
0 helpful votes
Follow Sulochana S.
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Amazing
July 9, 2024

I would call it amazing because the amount did not come even after 24 hours so I had given up hope but your team replied to me from time to time and kept in touch which kept my faith but I would also like to say that if this If the work is done quickly then it would be easier for us to do tradingi have one complaint...Earlier we were able to tell our problem directly in live chat but now we have to choose the category and if our problem is not in that category then we are not able to contact in any way. I also tried to contact continuously for two days but was unsuccessful. My problem was solved only after mailing. Thanks again

Date of experience: June 29, 2024
Octa R. Octa Rep
10 months ago

Dear Sulochana,

Thank you for sharing your feedback with us. We appreciate your patience and understanding regarding the delay in your transaction. It's great to hear that our team's consistent communication helped maintain your trust. We understand how important it is for our clients to have timely transactions, and we're constantly working to improve our processing times to make trading more convenient for you.

Regarding your concern about our live chat system, we apologise for any inconvenience this may have caused. We understand the importance of being able to address your issues directly and promptly. We recommend you to please select English as a language to get to an agent faster.

Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or additional feedback. We're always here to listen and make the necessary changes to meet your expectations. We look forward to continuing to serve you and ensure you have the best trading experience possible.

Kind regards,
Octa Rep.

AE
1 review
0 helpful votes
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Best broker ever
June 23, 2024

One of the things I really appreciate about OctaFX is their user-friendly interface, which makes it easy for even beginners to navigate the platform and execute trades efficiently. The platform is also equipped with a wide range of tools and indicators that help me make informed trading decisions.

Date of experience: June 13, 2024
Octa R. Octa Rep
11 months ago

Dear Arinze,

Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We're thrilled to hear that you appreciate our user-friendly interface, making it easy for beginners to navigate the platform and execute trades efficiently. It's also great to know that you find our wide range of tools and indicators helpful in making trading decisions.

At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Great
August 28, 2024
Updated review

One thing I love most is the deposit and withdrawal using instant deposit (Nigerian banks). Withdrawals sometimes is even faster than inter bank transfer wait time

Date of experience: August 18, 2024
Octa R. Octa Rep
8 months ago

Dear Babajide,

Thank you for sharing your positive experience with us! We're delighted to hear that you're enjoying the convenience of our instant deposit feature with Nigerian banks. It's great to know that our withdrawal process has been so efficient for you, even surpassing typical inter-bank transfer times.

At Octa, we continuously strive to provide seamless and reliable services to enhance your trading experience. Your feedback is invaluable and motivates us to keep improving our offerings.

If you ever have any further suggestions or need assistance, please don't hesitate to reach out to us at support@octafx.com. We're here to support you at every step of your trading journey. Thank you for choosing Octa!

Kind regards,
Octa Rep.


Excellent delivery
August 28, 2024
Previous review

Very friendly dispatch rider and my order came in on time. Kudos

Date of experience: August 18, 2024
Nigeria
1 review
0 helpful votes
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Just Easy
December 30, 2024

I love easy it is to navigate the gifts available.

Date of experience: December 20, 2024
Octa R. Octa Rep
4 months ago

Dear Gbenga,

Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

We invite you to follow our social media platforms to stay up-to-date with our latest news and upcoming promotions. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Simple and clear no complications
September 30, 2024

It quite sharp and fast like a said no complications, very brief and easy understand anyway hope you're keep it up and all the very best.

Date of experience: September 20, 2024
Octa R. Octa Rep
7 months ago

Dear Kingsley,

Thank you for your kind words and positive feedback! We're delighted to hear that you found our communication clear, brief, and easy to understand. We always aim to keep things simple and efficient for our clients. We shall strive harder to provide the best user experience to our customers.

We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Easy accessible
August 29, 2024

Accessing the gift items was easy. Offer period with low lots exchange give more choice for small players like me to get motivated to go for more trades in future.

Date of experience: August 19, 2024
Octa R. Octa Rep
8 months ago

Dear TC,

Thank you so much for giving us a high rating and sharing your experience with Octa Broker. We're delighted to know you got easy access to the gift and are motivated to make more trades in the future.

Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Simple Order
September 24, 2024
Updated review

Very good benefit for serious traders like me. The process is simple and yet efficient. The range of goods are good as well.

Date of experience: September 14, 2024
Octa R. Octa Rep
8 months ago

Dear Raz,

Thank you for your wonderful feedback! We're thrilled to hear that you're finding the benefits of trading with Octa valuable, especially as a serious trader. It's great to know that you appreciate the simplicity and efficiency of our processes, as well as the range of trading instruments we offer.

We are always striving to create a seamless and rewarding experience for our traders, and your satisfaction is a testament to our efforts. Should you have any suggestions or require further assistance, please don't hesitate to reach out to us at support@octafx.com.

Thank you once again for choosing Octa, and we wish you continued success in your trading journey!

Kind regards,
Octa Rep.


Easy order
September 20, 2024
Previous review

Good products for selection. Easy and efficient way of ordering. Previous orders were sent to my home fast and smooth. Well done.

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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Fuss free easy trading
December 1, 2024

Rewards with trading isn't too bad. Best is the rewards redemption I need not worry about postage. It's a nice touch by octa

Date of experience: November 21, 2024
Octa R. Octa Rep
5 months ago

Dear Dr. Kang!

Thank you very much for taking the time to share your feedback with us! We are truly delighted to hear that you are enjoying the rewards program, as well as the smooth and hassle-free redemption process that we strive to provide. Our primary goal is to ensure that every experience you have with us is seamless and enjoyable, and we genuinely appreciate your kind and encouraging words.

If there are any additional questions you might have or if you need further assistance at any point, please don't hesitate to reach out to us. We are always here to help and support you. Wishing you a fantastic time with your trading activities!

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
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Great experience
December 21, 2024

Am trading at OctaFx since 4 years
OctaFx playing tremendous

But LOCAL BANK OPTION isn't available in Pakistan and it is a set back for new commers

Date of experience: December 11, 2024
Octa R. Octa Rep
5 months ago

Dear Muhammad,

Thank you so much for your valuable feedback and for sharing your experience with Octa. We're thrilled to know that you've had a positive trading experience over the past four years, and we truly appreciate your loyalty!

We completely understand that the absence of local bank deposit options in Pakistan can pose a challenge for new traders. We recognize the importance of offering convenient payment methods, and your input will be passed on to our team for further consideration.

We are constantly working to improve our services, and feedback like yours helps us prioritize the needs of our traders. If you have any further suggestions or need assistance, feel free to reach out to us anytime via live chat or email.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Great
December 9, 2024

Nice operating systems, good spreads and quick payments. Never had a problem with them, only my trading sucks!

Date of experience: November 29, 2024
Octa R. Octa Rep
5 months ago

Dear Oba,

Thank you for your kind words and positive review! We're delighted to hear that you're satisfied with our platform, spreads, and quick payment processing. Providing a seamless and efficient trading experience is our priority, and it's great to know we've met your expectations.

Regarding your trading journey, we understand that trading can sometimes be challenging. To help you enhance your skills and confidence, we encourage you to explore our educational resources:

1) YouTube Channel: Gain access to expert-led tutorials, trading strategies, and market analysis to help refine your approach.

2) Webinars: Participate in live sessions with professionals who can guide you on key trading concepts and answer your questions.

3) Demo Account: Practice trading in a risk-free environment to test strategies and improve decision-making before trading live.

If you need further support or have any questions, please don't hesitate to reach out to us at support@octafx.com or via our 24/7 Live Chat. We're here to ensure your trading experience with Octa remains smooth and rewarding.

Thank you for choosing Octa. We're excited to be a part of your trading journey and look forward to seeing your continued growth and success!

Kind regards,
Octa Rep.

AE
1 review
0 helpful votes
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Transparent and Fair
October 21, 2024

Trading since many months and found fair quotes, quick deposits and quick withdrawals

Date of experience: October 9, 2024
Octa R. Octa Rep
7 months ago

Dear Haroon!

Thank you for sharing your еxpеriеncе! Wе'rе glad to hеar that you'vе found our quotеs fair and that both dеposits and withdrawals havе bееn quick for you. Providing a smooth trading еxpеriеncе is our top priority, and your feedback is invaluablе if you have any questions or nееd furthеr assistancе, fееl frее to reach out. Happy trading!

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Sharp
December 28, 2024

Nice experience and fun commendable swift easy to use

Date of experience: December 18, 2024
Octa R. Octa Rep
4 months ago

Dear Lawal,

We truly appreciate you taking the time to share your experience with Octa! It's wonderful to hear that you find our platform swift, easy to use, and enjoyable. At Octa, our goal is to provide a seamless and efficient trading environment for all our users, and your feedback reaffirms that we're on the right track.

We would like to welcome you to join our Invite a Friend program where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com (mailto:support@octafx.com). We are always available to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Excellent ordering service
October 21, 2024

I love how simple, and straightforward the whole process is

Date of experience: October 9, 2024
Octa R. Octa Rep
7 months ago

Dear Isaiah!

Thank you for your kind words! We're thrilled to hear that you love Octa and find our process simple and straightforward. Our goal is to provide a seamless experience for all our users, and it's great to know we're meeting that expectation. If you have any ideas or recommendations on how we can improve our trading app and earn a 5-star rating, you're more than welcome to write to us.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Awesome platform
August 20, 2024

Amazing platform and app every trader must have. Trust me it has all the things you need both as a beginner and advanced trader.

Date of experience: August 10, 2024
Octa R. Octa Rep
9 months ago

Dear Precious,

Thank you for your fantastic review! We're thrilled to hear that you find our platform and app amazing and that they meet the needs of both beginner and advanced traders. At Octa, we strive to create a comprehensive trading environment that caters to all levels of experience.

We'd also love to know if you've had the chance to try our Octa Space feature. It's designed to enhance your trading experience even further. If you haven't explored it yet, we highly recommend giving it a try.

We're committed to continuously improving our services to ensure that every trader has the tools and resources they need to succeed. If you have any suggestions or if there's anything else we can do to enhance your trading experience, please don't hesitate to reach out to us at support@octafx.com.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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GREAT
December 6, 2024

Quite simple and straightforward, I was impressed about the interactive nature and the ease of completing the process

Date of experience: November 26, 2024
Octa R. Octa Rep
5 months ago

Dear Anthony,

Thank you for taking the time to share your feedback with us! We're glad to know that you found our platform simple and interactive. Your satisfaction is our priority, and hearing about your positive experience truly motivates us to continue improving.

We'd love to know what features or enhancements you'd like to see in our app to earn a 5-star rating from you. Is there a specific feature or improvement you'd like to see in the app? Your suggestions are incredibly valuable, and we're committed to making the app as user-friendly and efficient as possible.

Please feel free to share any thoughts or ideas you may have. We're always here to listen and improve.

Once again, we're grateful to have you as part of the Octa community and look forward to providing you with even better service moving forward.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Perfect
December 25, 2024

The platform has been a great one and I love it. Thumbs up

Date of experience: December 15, 2024
Octa R. Octa Rep
4 months ago

Dear Babatunde,

Thank you for your kind words and positive feedback about our platform! We're delighted to know that you're enjoying your experience. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Singapore
0 reviews
0 helpful votes
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Very good
October 16, 2024

I am using this app for more than 5 years. It is authentic and much impressive.

Date of experience: October 6, 2024
Octa R. Octa Rep
7 months ago

Dear Mehboobb,

Thank you for your long-standing support and positive feedback! We are delighted to hear that you have been using Octa for over five years and find our app authentic and impressive.

At Octa, we strive to provide a reliable trading platform that meets the needs of our clients. Your loyalty over the years is a testament to our commitment to excellence and continuous improvement. We are always looking for ways to enhance our services, whether through innovative features, educational resources, or streamlined processes.

If you have any suggestions or feedback on how we can further enhance your experience, please don't hesitate to reach out. You can contact us at support@octafx.com or through our social media channels. We value your insights and are here to ensure you have the best trading experience possible.

We look forward to supporting you in your trading journey for many more years to come!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Swift and transparent
June 26, 2024

I sent an email,detailing my problem. I was immediately given options to resolve it. Even when I persisted with several emails,I was accommodated with several emails as well telling me how far my issue had been resolved. When I got confused and opened a chat line.I got immediate response and until it was resolved, the chat line was left open. I was so grateful and my confidence in octafx grew. Swift response and the transparency in their dealings with me was so refreshing. I recommend this platform with these words...You are in safe hands.

Date of experience: June 16, 2024
Octa R. Octa Rep
11 months ago

Dear Evelyn,

Thank you so much for your detailed and positive review! We are thrilled to hear about your experience with our support team and how they assisted you in resolving your issue.
At Octa, we prioritise providing swift and effective customer service, and it is gratifying to know that our efforts have helped enhance your confidence in our platform. Our team strives to offer transparent and timely responses, ensuring that our clients feel supported and valued throughout their trading journey.

We are pleased to hear that our email and chat support were able to address your concerns promptly and keep you informed every step of the way. Your kind words about our transparency and dedication are truly appreciated and serve as a great motivation for us to continue improving our services.

Your recommendation means a lot to us, and we are delighted to know that you feel secure and confident trading with Octa. If you have any further questions or need additional assistance, please do not hesitate to reach out to us via live chat or by emailing us at support@octafx.com. We are always here to help.

We look forward to continuing to provide you with excellent service and support.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Extremely good
October 14, 2024

Reliable app and easy to use platform and web design

Date of experience: October 4, 2024
Octa R. Octa Rep
7 months ago

Dear Troy,

Thank you for sharing your feedback with us! We're delighted to hear that you find our app reliable and appreciate the ease of use of our platform and web design. Your satisfaction is our top priority, and it's wonderful to know we're meeting your expectations.

We truly value your trust in Octa and are committed to continuously improving your trading experience. Feel free to reach out to us via live chat or email at support@octafx.com if you have any further suggestions or questions. We're here to help!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Octafx is the best
September 15, 2024

I have terrible loses but not octas fault, the platform has never failed me in any way, thanks a million and keep up the good work

Date of experience: September 5, 2024
Octa R. Octa Rep
8 months ago

Dear Adekunle,

Thank you for taking the time to share your experience with us. We understand that trading can sometimes come with significant challenges, and we're truly sorry to hear about your losses. However, it means a great deal to us that you continue to trust the Octa platform. Knowing that our platform has been reliable for you, even in tough moments, inspires us to keep striving for excellence.

At Octa, we are always looking for ways to enhance your trading experience. If you ever need assistance or have questions about the platform, don't hesitate to reach out to us via live chat or email us at support@octafx.com. We're here to support you every step of the way.

Once again, we appreciate your feedback and your confidence in us. Best of luck in your future trades, and we look forward to continuing to serve you.

Kind regards,
Octa Rep.