Overview
Octa has a rating of 4.6 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, customer service and fast deposit. Octa ranks 2nd among Currency Trading sites.
I am so happy. Few years ago my financial condition is very bad. I am trading octa and now I am very sucess. And withdraw processed instant
LESS THAN 2 MTHS I AM FACING BLOCKING ON WITHDRAWAL FROM MY OWN ACCOUNT ON OCTAFX. EVEN AFTER EXPLAINED, THEY WILL ASKED THE SAME Qs AND CREATE NEW DIFFICULT JUST TO STOP YOU ON WITHDRAWAL.
FIRSTLY THEY WILL DENIED IN RECEIVING THE REQUESTED STATEMENT AND AFTER THAT THEY SAID THEY CANT FIND THE TRANSACTIONS ON THE STATEMENTS EVEN WAS OBVIOUSLY THERE, THEN THEY WILL SAID THEY CANT SEE IT.
AFTER WITH ALL THE EVIDENCES PROVIDED, THEY WILL COME OUT WITH DIFFERENT DATE OF STATEMENT REQUEST AND IS OBVIOUS THAT WAS EXPLAINED IN MULTIPLE TIMES STATEMENT DATE CUT OFF.
Dear Okiju
We regret that we haven't responded to you earlier. We understand that you may be feeling frustrated and we appreciate you bringing this matter to our attention. We hope to resolve this issue as soon as possible. In order to do so, we would need more information from you. Specifically, we request that you provide us with your trading account number and withdrawal ID. You can email us these details at support@octafx.com. Once we receive your information, our dedicated team will carefully investigate the matter and provide you with an update as soon as possible. Thank you for your patience and understanding.
Kind regards,
Octa Rep.
Very good feedback & supporting team
Trade & win good
Dear Pramod!
Thank you so much for your kind words. We're thrilled to hear that you've had a positive experience with our support team and that you're finding success with your trades. Your feedback motivates us to keep providing the best service possible. If you ever need any assistance or have any questions, please don't hesitate to reach out.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
I enjoy their services especially in the area of deposit and withdrawal.
Dear Longji!
Thank you for your positive feedback! We're thrilled to hear that you enjoy our services, especially in the areas of deposit and withdrawal. Ensuring a seamless and efficient experience for our customers is a top priority for us, and we're glad to know we're meeting your expectations.
To continually improve our services, we would love to hear more about what specifically you found satisfactory in our deposit and withdrawal processes. Was it the speed, ease of use, security, or something else? Your insights can help us enhance our offerings even further.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
I wanted a change of IB, it was quit swift and supportive. After I have provided all that was required of me
Dear Amanyunose,
Thank you for using our trading app and for sharing your feedback. We're delighted you find our team swift and supportive of your inquiry. We hope you keep using Octa, and we'll provide you with the best user experience.
Remember that you can always contact us through social media and enjoy our trading and investing content there. Stay tuned for more updates, and ensure you don't miss our upcoming promos. If you want to add anything else, please get in touch with us at support@octafx.com. We'd love to hear from you.
Kind regards,
Octa Rep.
So nice very fast sir and faithfulness and refund and very deposit and withdraw good service
Dear Syed!
Thank you for your kind words. We're thrilled to hear that you found our services to be fast and reliable. We're committed to providing excellent service, including smooth deposits and withdrawals, and it's great to know we met your expectations. If you have any other feedback or need further assistance, please don't hesitate to reach out.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Never had the feeling to change to other broker, the best experienced so far and there's no other broker can compare
Dear Mnj,
Thank you for sharing your positive experience with us. We are thrilled to hear that you have never felt the need to switch to another broker and that your experience with Octa has been unparalleled.
Our team is dedicated to providing the best possible service and ensuring that our clients have a seamless trading experience. It is incredibly rewarding to know that our efforts have made such a positive impact on your trading journey.
Your feedback motivates us to continue striving for excellence and to maintain the high standards that you have come to expect from us. If there are any additional features or services you would like to see, please do not hesitate to share your thoughts with us via live chat or by sending us an email to support@octafx.com. We are always eager to hear from our valued clients and continuously improve our offerings.
Thank you once again for your kind words and your continued trust in Octa. If you have any questions or need further assistance, please feel free to contact us at any time. Our team is always here to support you.
Kind regards,
Octa Rep.
Very good platform. Kindly rectify the withdraw issues in local bank for too delay payment
Dear Boopathi!
Thank you for your positive feedback about our platform. We greatly appreciate your support and are committed to providing the best service possible. We apologize for the inconvenience you've experienced with the withdrawal process to local banks. Our team is actively working to resolve these delays and improve the speed of transactions.
In the meantime, could you please provide us with some additional details about the specific issues you're facing? This will help us address your concerns more effectively.
Thank you for your patience and understanding. If you have any other questions or need further assistance, please feel free to reach out.
Kind regards,
Octa Rep.
Fast deposit and withdrawal and have good spread. There is no commission fee as well to make us gain more profit.
Dear Gregorius Harvin Radityo!
We're genuinely grateful for your feedback. It means a lot to us! Knowing that our platform has been beneficial to you brings us immense joy. Your satisfaction is paramount to us, and we're thrilled to have met your expectations. At Octa, delivering top-notch service to every client is our core mission, and your positive review reaffirms that we're on the right track. Your kind words serve as a great motivation for us to continually enhance our services and strive for excellence. Thank you for your support!
For the latest updates on news and promotions, we invite you to join our social media platforms. Should you have any further inquiries, please don't hesitate to reach out to us via live chat or email at support@octafx.com. Our team is available around the clock to assist you.
Kind regards,
Octa Rep.
The app response is cery quick and easy to use Moroverv you get all the states you want which no other app gives you.
Dear Nirbhay,
Thank you for your kind review! We are delighted to hear that you find our app responsive, easy to use, and comprehensive in providing the necessary statistics. At Octa, we strive to create a user-friendly platform that meets the diverse needs of our clients. We understand the importance of having quick access to accurate and detailed information, and we are pleased that our app has exceeded your expectations in this regard.
Your positive feedback about the app's performance and the availability of extensive statistics is very encouraging. It reaffirms our commitment to continuous improvement and innovation, ensuring that our clients have the best tools at their disposal for successful trading.
If you have any suggestions for further enhancements or if there are any specific features you would like to see, please do not hesitate to share them with us. Your input is invaluable in helping us make our services even better. For any further queries or assistance, our customer support team is always here to help. Feel free to contact us via live chat or by emailing us at support@octafx.com.
We look forward to continuing to support your trading journey.
Kind regards,
Octa Rep.
Amazing for me to use...Last 1 year I am using octafx and really it's services, education, support etc.is good so any one can use octafx
Dear Patabhai!
We really appreciate you taking the time to leave us feedback, and we're thrilled that you find our platform useful. Thank you so much for your kind words. We are delighted to have met your expectations because your satisfaction is our first priority. Every client at Octa receives the best possible service, and hearing that we've been successful in this endeavour always makes us very happy. We are greatly motivated to keep providing outstanding service and to keep getting better with your positive review.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Good work keep it up, good trading app and easy to use
Dear Mohd Jamail,
Thank you for your kind words and positive feedback on our trading app! We're delighted to hear that you find it easy to use and satisfactory for your trading needs.
At Octa, our primary goal is to provide our users with a seamless and efficient trading experience. Your feedback motivates us to continue striving for excellence and making improvements where needed.
If you have any suggestions or need any assistance, please don't hesitate to reach out to us. We're always here to help and ensure you have the best possible experience.
Thank you once again for your support. Happy trading!
Kind regards,
Octa Rep.
Best service best trading process but withdrawal service delay but withdrawal fast please
Dear Prem Kumar!
Thank you for your valuable feedback. We are delighted to hear that you find our service and trading process to be the best. We apologize for any inconvenience caused by the delay in our withdrawal service. Please be assured that we are committed to improving our processes and providing faster withdrawals. Could you please provide us with your account details or the withdrawal ID so we can look into this matter and expedite the process for you?
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Very prompt in attending and giving replies to our queries
Dear Deepa!
Thank you so much for your feedback! We're delighted to hear that you appreciate our prompt responses. At Octa, we place a high priority on ensuring our customers receive quick and effective assistance. It's our goal to make sure you have a seamless experience.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Main 5 din se paresaan thi deposit ko laker meri problem Adam ne solve ki thanku 😊 Adam your r the 👌
Namaskar Padma,
Hamen apki pratikriya saajha karane ke lie apka dhanyewad. Yah jaanakar hamen bahut khushi howi ke Adam ne apke deposit ki samasya ka samadhan kiya. Utkrsht grahak seva pradhan karna hamare sarvochach prathamikata hai, aur yah jaankar khushi hote hai ki Adam ki support se aap sehmat hain.
Apko howi dikkat ke liye hume khed hai. Agar apko fir koi dikkat ye ya fir apke paas koi aur prashn hain, to kripya hamase live chat ya support@octafx.com par sampark karane mein sankoch na karen.
Sadhanyewad,
Octa Rep.
Customer care support overall good,personally withdrawal issue I have
Dear Anas,
Thank you for your feedback. We're glad to hear that you find our customer care support to be good overall. However, we understand that you've experienced issues with withdrawals, and we apologise for any inconvenience this may have caused.
To assist you further, could you please provide more details about the specific issues you're facing with withdrawals? You can contact our support team directly at support@octafx.com and share your trading account number along with the withdrawal ID, and we'll be more than happy to investigate and resolve the matter for you promptly.
Your satisfaction is important to us, and we are committed to providing a seamless trading experience. Thank you for bringing this to our attention, and we look forward to resolving your concerns.
Kind regards,
Octa Rep.
On 04th July, I made a payment of ******* through UPI to the UPI ID *******@cmsidfc as instructed on the Company App portal. However, there seems to be a misallocation of the payment. The company's support team claims that I paid to a different UPI ID, namely *******@cmsidfc, which is not accurate. It is disheartening that even after sharing this evidence multiple times, I have not received any concrete resolution or update on the matter.Pleae help me to get my payments from octafx as I am not getting any support from them
Dear Rakesh R,
We sincerely extend our apologies for the unfortunate delay in our response, and we deeply regret any inconvenience caused. Your satisfaction is of utmost importance to us. To facilitate a swift resolution, we kindly request you provide us with your trading account number and the corresponding Deposit ID. This will enable us to initiate a thorough investigation into the matter and ascertain the most appropriate solution for your situation.
In order to offer you the best assistance, we encourage you to share any relevant evidence or documentation related to the issue. You can conveniently provide these details either through our live chat service or via email at support@octafx.com. Rest assured that your communication will be treated with the utmost confidentiality and professionalism.
While we sincerely apologise and realise that you may feel dissatisfied, please understand that your concerns are of paramount importance to us. We genuinely assure you that the perception of neglect is not accurate, as we are wholeheartedly committed to serving you tirelessly around the clock.
Kind regards,
OctaFX Rep.
Excellent work done by you only requirement is to make it's approval by local government. So that this business live long throughout entire globe.
Dear RADHEY SHYAM!
Thank you for your positive feedback and high rating of our Octa Trading platform. We're thrilled to hear that you find our platform excellent.
We've taken note of your feedback, and we'll pass it over to the relevant team. If you have any other feedback or questions, you're welcome to reach out to us at support@octafx.com.
Join us on our social media platforms for the latest news and promotions. Should you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you at any time.
Kind regards,
Octa Rep.
I have traded with a lot of brokers
My honest opinion about octa is very positive:
Spread: good
Deposit and withdraw: instant
Slippage: didn't have any
Leverage:actual
Market buy and sell: good price
Dear Mohammad,
We're delighted that our traders have given very positive opinions about Octa. Thanks for choosing us as your reliable partner. We would greatly appreciate your continued use of Octa. Your support means a lot to us, and we are always here to assist you in any way we can.
Kindly note that you can constantly learn with Octa and master your trading skills using plenty of educational sources we have in place. Please do not hesitate to subscribe to our YouTube channel to watch webinars with experienced traders and participate in our contests there. Feel free to contact us through social media if you have any questions or if there is something we can do for you. We'll be happy to hear back from you.
Kind regards,
Octa Rep.
It's a very good trading app, and it's a good interface
Dear Dilip,
Thank you for your positive feedback. We're delighted to hear that you find our trading app very good and appreciate the user-friendly interface. It's always rewarding to know that our efforts to create a seamless trading experience are appreciated by our users.
We constantly strive to improve and provide the best possible experience for our clients. To help us achieve this goal, we would love to hear any suggestions or ideas you may have on how we can enhance our app further. Your feedback is invaluable to us, and it will help us understand what improvements can be made to earn a full 5-star rating from you.
Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or feedback. We are always here to listen and make the necessary changes to meet your expectations.
We look forward to continuing to serve you and ensure you have the best trading experience possible.
Kind regards,
Octa Rep.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
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Dear Azahar!
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you have consistently had great experiences with Octa. At Octa, we are dedicated to providing our clients with reliable, efficient, and seamless trading services. Your feedback is a reflection of our commitment to ensuring that our platform meets your needs and expectations. It is incredibly gratifying to know that you have never encountered any issues while using our services.
To keep up with our latest news and promotions, feel free to join our social media platforms. If you have any further questions or need assistance, you can get in touch with us via live chat or email at support@octafx.com. We are always here to help you.
Kind regards,
Octa Rep.