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OctaReviews 572

4.7

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From the business

Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.

The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.

Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.

Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational acti...


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Octa Reviews Summary

Octa has a rating of 4.7 stars from 572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention customer service, trading platform and best broker. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Suriname
1 review
0 helpful votes
Follow Marcel C.
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Amazing
August 15, 2024

You can withdraw whenever you want,is a secure platform

Date of experience: August 5, 2024
Octa R. Octa Rep
over a year old

Dear Marcel,

Thank you for your feedback. We are pleased to hear that you appreciate the flexibility of our withdrawal process and that you find our platform secure.

At Octa, we strive to provide a safe and user-friendly trading experience. Your satisfaction and security are our top priorities, and we are always looking for ways to improve our services.

We would love to know if there is anything else we can offer to earn a full 5-star rating from you. Your insights and suggestions are invaluable to us as we work to enhance our platform and services.

If you have any additional feedback or need assistance, please feel free to contact us at support@octafx.com. We are always here to help and ensure your experience with Octa remains exceptional.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Rajesh Q.
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5
August 15, 2024

Good experience with this platform for your service

Date of experience: August 5, 2024
Octa R. Octa Rep
over a year old

Dear Rajesh,

Thank you for sharing your positive feedback. We are delighted to hear that you have had a good experience with our platform and services.

At Octa, we are committed to providing an exceptional trading experience and top-notch support to all our clients. Your satisfaction is our highest priority, and we continuously strive to meet and exceed your expectations.

If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. Our dedicated support team is always here to help and ensure that your experience with Octa remains outstanding.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
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Good experience
August 15, 2024
Updated review

Good platform fast withdrawal and fast reply no need to upgrade your platform

Date of experience: August 5, 2024
Octa R. Octa Rep
over a year old

Dear Sumit!

Thank you for your positive feedback! We are delighted to hear that you find Octa a good platform, with fast withdrawals and quick responses. Your satisfaction is our priority, and your kind words motivate us to maintain our high standards.
While we appreciate your suggestion about not needing to upgrade the platform, we are always looking for ways to enhance our services and provide an even better experience for our users. Your feedback is invaluable in helping us achieve this.

Thank you once again for taking the time to share your thoughts. If you have any further suggestions or need assistance, please do not hesitate to reach out.

Kind regards,
Octa Rep.


Good
August 11, 2024
Previous review

Very quick response, fast withdrawal, fast deposit,one of the best platform now

Date of experience: August 1, 2024
Nigeria
1 review
0 helpful votes
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Awesome Delivery Experience
August 15, 2024

My delivery experience had been seamless and devoid of complaints.

Well-done.

Date of experience: August 5, 2024
Octa R. Octa Rep
over a year old

Dear Adewale!

We appreciate your positive review about our platform! It's great to know that you're satisfied with our products and prompt responses. Your feedback about not needing an upgrade is noted. However, we are committed to continuous improvement to provide the best possible experience for our users.

Thank you for your support. If you have any questions or need assistance, we're here to help.

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
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Good Forex and Crypto Broker
August 15, 2024

I have been using them for more then 3 years, good pairs and good slippage overall. Major pairs are great but crypto and minor pairs are a bit problematic during high volatility. Over all good experience. Good options for depositing and withdrawal specially usdt.

Date of experience: August 5, 2024
Octa R. Octa Rep
over a year old

Dear Junaid!

Thank you for your continued trust and for sharing your experience with us over the past three years. We are pleased to hear that you find our platform to have good pairs, good slippage, and excellent options for depositing and withdrawals, especially with USDT.

We understand your concerns about the performance of crypto and minor pairs during high volatility. Your feedback is invaluable, and we are continuously working to improve our services to ensure a seamless trading experience across all instruments.

We appreciate your positive comments and your constructive feedback. If you have any specific issues or further suggestions, please do not hesitate to reach out. We are here to assist you and ensure your satisfaction.

Thank you once again for your support.

Kind regard,
Octa Rep.

Nigeria
1 review
0 helpful votes
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My personal experience
August 14, 2024

One of the best experience for anyone to have, simply the best, fast and reliable.

Date of experience: August 4, 2024
Octa R. Octa Rep
over a year old

Dear Obiefule,

We extend our gratitude for the tremendous positive feedback. We are thrilled to hear that you have had one of the best experiences with Octa, finding our platform fast and reliable.

We continuously strive to provide the highest level of service and support to our clients. Your satisfaction is our top priority, and we are always looking for ways to improve.

We would love to know if there is anything more we can offer to earn a full 5-star rating from you. Your insights and suggestions are invaluable to us as we work towards enhancing our services even further.

If you have any additional feedback or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help.

Kind regards,
Octa Rep.

VE
1 review
0 helpful votes
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Aplicación sería
August 14, 2024

Es muy importante que sea legal y seria para poder realizar los retiros

Date of experience: August 4, 2024
Octa R. Octa Rep
over a year old

Dear Armando,

Thank you for your feedback. We understand the importance of legal and secure processes for making withdrawals. Thus, we exercise strict policies under our Customer Agreement.

At Octa, we prioritise the safety and legality of all financial transactions. We strictly adhere to global regulations and Anti-Money Laundering (AML) policies to ensure that your funds are secure and that all withdrawals are handled with the utmost seriousness and transparency.

If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
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Octa
August 13, 2024

The platform is great and we can work on this and boost the career in trading

Date of experience: August 3, 2024
Octa R. Octa Rep
over a year old

Dear Shubham,

Thank you for your positive feedback. We are thrilled to hear that you find our platform great and that it supports your career growth in trading.

At Octa, we are dedicated to providing a robust and user-friendly platform that empowers traders to achieve their career goals. Your success is our priority, and we are committed to continually enhancing our services to better support your trading journey.

If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Trade simple
August 12, 2024

Octafx is good platform to trade and easy to trade

Date of experience: August 2, 2024
Octa R. Octa Rep
over a year old

Dear Jegan,

Thank you for sharing your positive feedback about Octa. We are delighted to hear that you find our platform both good and easy to trade on. Your comment pays off all the put forth to provide you with one of the best user experiences.

At Octa, we strive to create a user-friendly and efficient trading environment that meets the needs of all our clients. Your satisfaction is a testament to our efforts, and it motivates us to continue enhancing our platform and services.

For the purpose of keeping our services aligned with the needs of our clients, we would like to know if you have tried our Octa Space program yet. Please share your feedback with us at support@octafx.com. Feel free to reach out to us with any further questions or information. We are always here to help.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow NASRUL MIHAIMIN O.
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TERBAIK
August 12, 2024

DEPOSIT DAN WITHDRAW LAJU BERDESUP
HEBAT TERBAIK DAN MEMUASKAN

Date of experience: August 2, 2024
Octa R. Octa Rep
over a year old

Salam Sejahtera Nasrul Mihaimin,

Terima kasih atas penilaian yang tinggi dan atas maklum balas anda terhadap platform Octa Trading kami. Kami gembira mengetahui bahawa pelanggan kami mempunyai pengalaman yang baik menggunakan platform kami. Kami akan berusaha lebih keras untuk memberikan pengalaman pengguna terbaik kepada pelanggan kami.

Kami ingin memaklumkan bahawa anda boleh menyertai program Jemput Rakan di mana anda boleh memperoleh komisen apabila rakan-rakan anda mula berdagang dengan Octa.

Untuk mengikuti berita dan promosi terkini kami, sila sertai platform media sosial kami. Anda boleh menghubungi kami melalui live chat atau email di support@octafx.com jika anda mempunyai sebarang pertanyaan tambahan. Kami sentiasa sedia membantu anda.

Salam hormat,
Octa Rep.

India
1 review
0 helpful votes
Follow OM PRAKASH H.
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About my experience
August 12, 2024

Since 3.5 years I am learning how to trade in the market. Nowadays I learnt to save capital. I have done many mistakes while trading.

Date of experience: August 2, 2024
Octa R. Octa Rep
over a year old

Dear Om Prakash,

Thank you for your fantastic 5-star review! We are thrilled to hear about your trading journey and how you have learned to save capital over the past 3.5 years. It's inspiring to see your dedication and growth in the trading market.

Making mistakes is a natural part of the learning process, and we are glad to have been a part of your journey. Your experience highlights the importance of persistence and continuous learning in trading.

If you ever need any assistance or have questions, please don't hesitate to reach out. We're here to support you in your trading endeavours.

Thank you for choosing Octa!

Kind regards,
Octa Rep.

Sweden
1 review
0 helpful votes
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They usually manipulate the price, lock people asset and lock withdrawal operation for a long time and you keep investing and not able to withdraw I got them report and with the help of Galway-re(lian)ce I got my funds back with profits.

Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 30, 2024
Octa R. Octa Rep
5 months ago

Dear Gregg K.,

We’re truly sorry to hear about your experience and the frustration it has caused. Please know that we take such concerns very seriously.

At Octa, we are fully committed to fair trading practices and regulatory compliance. We do not engage in any form of price manipulation, nor do we restrict withdrawals without valid reasons such as verification requirements or compliance checks.

All withdrawal requests are processed as promptly as possible, and asset security is a top priority.

The third party you mentioned in your review is not affiliated with Octa. To avoid fraudulent activity, we recommend not sharing personal data with third parties. Also, promoting third-party services is not permitted and may mislead other users.

If you need assistance with your Octa account, you can only contact our Customer Care team at support@octafx.com or via Live Chat.

Kind regards,
Octa Rep.

South Africa
1 review
0 helpful votes
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You reply faster than other brokers and makes follow up

Date of experience: July 30, 2024
Octa R. Octa Rep
over a year old

Dear Paseka Andrew,

Thank you for your positive review. We are pleased to hear that you appreciate our prompt response times and follow-up support.

At Octa, we prioritise timely and effective communication to ensure our clients receive the best possible service. Your feedback confirms that our efforts to provide quick and thorough support are making a difference. We understand the importance of addressing your concerns swiftly and efficiently, and we are committed to maintaining this high standard.

Our team is dedicated to continuously improving our services and ensuring that every client interaction is positive and productive. Knowing that you find our response times and follow-up processes superior to other brokers is incredibly encouraging and motivates us to keep striving for excellence.

If you have any further questions or need additional assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help and ensure that your experience with Octa remains exceptional.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Very good and convenient platform
August 9, 2024

Definitely will recommend it to my friend for those who wanna start trading.
It's a user friendly app for everyone.
Simple and quick.

Date of experience: July 30, 2024
Octa R. Octa Rep
over a year old

Dear Mandy,

Thank you for your fantastic review and for recommending Octa to your friends interested in starting trading. We are delighted to hear that you find our app user-friendly, simple, and quick.

At Octa, we strive to create an intuitive and efficient trading platform that caters to the needs of all our users, from beginners to experienced traders. Our official YouTube channel is dedicated to educational videos and webinars. Please feel free to explore it at your own pace.

Your feedback is a testament to our commitment to providing a seamless trading experience. If you or your friends have any questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to assist you.

Kind regards,
Octa Rep.

Greece
1 review
0 helpful votes
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Luckily and why I opened the account in Albania, I didn't have the opportunity to use it here in Greece, but my friends who use Octa are very happy, I hope I will use it when I return to my country

Date of experience: July 29, 2024
Octa R. Octa Rep
over a year old

Dear Bledar,

Thank you for sharing your thoughts and experiences with us. We are pleased to hear that your friends who use Octa are very happy with our services. It's always encouraging to know that our clients are satisfied and enjoying their trading experience.

We understand that you haven't had the opportunity to use your Octa account but we look forward to serving you when you return to Albania. Our team is dedicated to providing a seamless and rewarding trading experience, no matter where you are.

If you have any questions or need assistance when you start using your account, please don't hesitate to reach out to our customer support team at support@octafx.com. We are here to help and ensure that your experience with Octa is as positive as your friends' experiences.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Absolutely fantastic!
August 8, 2024

I have been with octafx for a couple of years now. All I can say is that it has been absolutely fantastic. I love that the withdrawal and deposits are almost instant so you can be up and trading in no time. There's also trade to win where we could redeem prizes from the lots that we've accumulated. The best part is that the points don't expire.

Date of experience: July 29, 2024
Octa R. Octa Rep
over a year old

Dear Muhammad Farrid,

Thank you for your glowing review and for being a loyal client of Octa for the past few years. We are thrilled to hear that your experience with us has been fantastic.
At Octa, we prioritise efficiency and convenience in our financial transactions, so it's wonderful to know that you appreciate the almost instant withdrawals and deposits. We understand how important it is for traders to be able to start trading without delay.

We are also delighted that you enjoy our Trade to Win program, where you can redeem prizes from the lots you've accumulated. Your enthusiasm for the fact that the points don't expire is exactly what we hoped for when designing this feature. Please enjoy the feature as we keep on improving the options available to redeem the points.

If you ever have any questions or need assistance, please don't hesitate to contact our customer support team at support@octafx.com. We are here to ensure you continue to have an excellent trading experience with us.

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
Follow muhammad R.
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Great and leading broker ever
August 6, 2024

I join octafx approximately 5 years before in 5 years I never face any problem during deposit.withdrawal in trading every thing is best I will give 10/10 marks to octafx for his services commitment and honesty.i hope very soon we want see octafx on mt4 or mt5

Date of experience: July 27, 2024
Octa R. Octa Rep
over a year old

Dear Muhammad,

Thank you for sharing your experience with Octa over the past five years. We are thrilled to hear that you have not faced any problems with deposits, withdrawals, or trading during this time. Your perfect rating of 10/10 for our services, commitment, and honesty is greatly appreciated in your review.

At Octa, we are committed to providing the best possible trading experience for our clients. Your feedback is a testament to our dedication and motivates us to continually improve our services.

Regarding your interest in seeing Octa on MT4 or MT5, we understand the importance of offering diverse and advanced trading platforms. However, our accounts can be used on both MT4 and MT5. Unfortunately, MT4 and MT5 do not offer their services in Pakistan. We request you to open the Octa account and trade with us.

If you have any further comments or need assistance, please do not hesitate to contact our customer support team at support@octafx.com. We are always here to help.

Kind regards,
Octa Rep.

Poland
1 review
0 helpful votes
Follow Toluwanimi W.
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Customer service
August 5, 2024

I've had different issues during my usage of octafx but I'm always happy with the quick responses and solutions to them.

Date of experience: July 26, 2024
Octa R. Octa Rep
over a year old

Dear Toluwanimi!

Thank you for your kind words and for sharing your feedback with us. We are delighted to hear that despite encountering different issues, you have been satisfied with the quick responses and solutions provided by our team. Ensuring a positive experience for our customers is our top priority, and your feedback reassures us that we are on the right track.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Thanks octa
August 5, 2024

I love it and I'm so grateful… blessed up octafx for this price gift you've giving to me

Date of experience: July 26, 2024
Octa R. Octa Rep
over a year old

Dear Matthew!

Thank you for your heartfelt message! We are thrilled to hear that you love our platform and feel grateful for the prize gift from OctaFX. Your kind words truly brighten our day. We aim to create a rewarding experience for our traders, and it's wonderful to know that we have made a positive impact on your trading journey.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Vireshwar N.
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Octa services are best
August 5, 2024

I had issue with my withdrawal services octa provided me with no time refund to my given account number

Date of experience: July 26, 2024
Octa R. Octa Rep
over a year old

Dear Vireshwar!

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our withdrawal services and that the process was swift and satisfactory for you. Your satisfaction is our top priority, and it's wonderful to know that our team was able to meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.