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OctaReviews 581

4.6

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Octa Reviews Summary

Octa has a rating of 4.6 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Malaysia
1 review
0 helpful votes
Follow Muhammad mizanul F.
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The best broker🥰
July 19, 2024

Good spread and fast deposit and withdrawals, thankyou give a fast respon and solve any problem anytime

Date of experience: July 9, 2024
Octa R. Octa Rep
over a year old

Dear Muhammad Mizanul,

Thank you for your positive review. We're delighted to hear that you appreciate our competitive spreads. Our team works tirelessly to provide you with one of the lowest spreads in the market. Knowing that you are happy about our efficient deposit and withdrawal processes makes us pay for our hard work. Your acknowledgment of our prompt response and problem-solving efforts is greatly appreciated.

We are committed to providing the best possible trading experience and are always here to support you. If you have any suggestions on how we can improve further, please don't hesitate to share them with us at support@octafx.com.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Prem Kumar H.
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Good
July 17, 2024

Best service best trading process but withdrawal service delay but withdrawal fast please

Date of experience: July 7, 2024
Octa R. Octa Rep
over a year old

Dear Prem Kumar!

Thank you for your valuable feedback. We are delighted to hear that you find our service and trading process to be the best. We apologize for any inconvenience caused by the delay in our withdrawal service. Please be assured that we are committed to improving our processes and providing faster withdrawals. Could you please provide us with your account details or the withdrawal ID so we can look into this matter and expedite the process for you?

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Mohd Jamail X.
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Good work keep it up
July 16, 2024

Good work keep it up, good trading app and easy to use

Date of experience: July 6, 2024
Octa R. Octa Rep
over a year old

Dear Mohd Jamail,

Thank you for your kind words and positive feedback on our trading app! We're delighted to hear that you find it easy to use and satisfactory for your trading needs.

At Octa, our primary goal is to provide our users with a seamless and efficient trading experience. Your feedback motivates us to continue striving for excellence and making improvements where needed.

If you have any suggestions or need any assistance, please don't hesitate to reach out to us. We're always here to help and ensure you have the best possible experience.
Thank you once again for your support. Happy trading!

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Deepa C.
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Good response
July 15, 2024

Very prompt in attending and giving replies to our queries

Date of experience: July 5, 2024
Octa R. Octa Rep
over a year old

Dear Deepa!

Thank you so much for your feedback! We're delighted to hear that you appreciate our prompt responses. At Octa, we place a high priority on ensuring our customers receive quick and effective assistance. It's our goal to make sure you have a seamless experience.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Drravi R.
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I am working with octa fx last 2 years
Till date I am very happy with us
All the questions from my side
Easily solve by octca customer service
And withdrawals also very fast
Some time it my be time taking about 2 day
But money will credit 💯% in my account
Love u to octa fx

Date of experience: July 4, 2024
Octa R. Octa Rep
over a year old

Dear Drravi,

Thank you for your kind words and for being a loyal Octa user for the past two years. We're thrilled to hear that you've had a positive experience with our customer service and that your questions are easily resolved. We're also glad to know that you find our withdrawal process to be reliable and timely.

However, we understand that occasionally, withdrawals might take a bit longer, and we apologise for any inconvenience this may cause. Your satisfaction is our priority, and we strive to improve our services continually.

To help us achieve a full 5-star rating from you, could you please share any specific suggestions or ideas on how we can enhance your experience with Octa? Your feedback is invaluable to us, and we are always here to listen and make necessary improvements.

Please feel free to reach out to us at support@octafx.com with any further suggestions, concerns, or feedback. We look forward to continuing to provide you with the best trading experience possible.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Anas V.
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Good
July 14, 2024

Customer care support overall good,personally withdrawal issue I have

Date of experience: July 4, 2024
Octa R. Octa Rep
over a year old

Dear Anas,

Thank you for your feedback. We're glad to hear that you find our customer care support to be good overall. However, we understand that you've experienced issues with withdrawals, and we apologise for any inconvenience this may have caused.

To assist you further, could you please provide more details about the specific issues you're facing with withdrawals? You can contact our support team directly at support@octafx.com and share your trading account number along with the withdrawal ID, and we'll be more than happy to investigate and resolve the matter for you promptly.

Your satisfaction is important to us, and we are committed to providing a seamless trading experience. Thank you for bringing this to our attention, and we look forward to resolving your concerns.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow ADEYEMI P.
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Perfect Trader
July 12, 2024

Excellent performance and response. Best trading information. Quality customer care. Prompt deposit, seamless trading and timely withdrawal

Date of experience: July 2, 2024
Octa R. Octa Rep
over a year old

Dear Adeyemi,

Thank you for your excellent feedback. We're thrilled to hear that you are satisfied with our performance and response, as well as the quality of our trading information and customer care. Your positive remarks about our prompt deposit process, seamless trading, and timely withdrawals are greatly appreciated.

Our team works hard to ensure that our clients receive the best possible service and trading experience. Knowing that our efforts have met your expectations is incredibly rewarding. We continuously strive to maintain and improve our high standards to provide you with the best possible trading environment.

If you have any suggestions on how we can further enhance our services or if there is anything specific you'd like to see, please don't hesitate to share your thoughts with us at support@octafx.com. Your feedback is invaluable in helping us make Octa even better. Additionally, we would love to hear what features or improvements we can implement to earn a full 5-star rating from you.

Thank you once again for your kind words and for choosing Octa as your trading platform. We look forward to continuing to serve you and ensuring your trading experience remains outstanding.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow Abdul Hakim Z.
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Spread Halus
July 12, 2024

Baru sahaja deposit 30USD Hari sabtu, kini saya berjaya profit hampir 500USD Hari Ini Hari Selasa. Alhamdulillah rezeki ALLAH S.W.T bagi.

Date of experience: July 2, 2024
Octa R. Octa Rep
over a year old

Salam Sejahtera Abdul Hakim,

Terima kasih kerana berkongsi pengalaman positif anda dengan Octa. Kami gembira mendengar bahawa anda berjaya mendapat keuntungan dan spread terapung (floating spread) yang kami tawarkan telah digunakan pada masa yang tepat, dan anda dapat memanfaatkan spread tipis untuk berdagang. Ini memberikan fleksibiliti kepada para pedagang berdasarkan keadaan pasaran.

Sekiranya anda memerlukan sebarang bantuan lanjut atau mempunyai sebarang pertanyaan, jangan ragu untuk menghubungi kami melalui live chat atau email di support@octafx.com. Pasukan kami sentiasa sedia membantu anda.

Terima kasih sekali lagi kerana memilih Octa. Kami berharap dapat terus memberikan perkhidmatan terbaik kepada anda.

Salam hormat,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow Herman A.
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Sangat berpuas hati
July 11, 2024

Semakin baik Dan sempurna, dulu Dan sekarang banyak perbezaan

Date of experience: July 1, 2024
Octa R. Octa Rep
over a year old

Salam Sejahtera Herman,

Terima kasih kerana memberikan penilaian yang tinggi dan berkongsi maklum balas anda tentang platform Dagangan Octa kami. Kami gembira mengetahui bahawa anda sangat berpuas hati dengan perkhidmatan kami dan telah melihat peningkatan yang ketara dari dahulu hingga sekarang.

Kami sentiasa berusaha untuk menyediakan pengalaman pengguna yang terbaik kepada pelanggan kami. Kami juga ingin memberitahu anda bahawa anda boleh menyertai program Jemput Rakan, di mana anda boleh mendapatkan komisen apabila rakan-rakan anda mula berdagang dengan Octa.

Untuk mengikuti berita terkini dan promosi kami, jangan ragu untuk menyertai platform media sosial kami. Anda boleh menghubungi kami melalui sembang langsung atau e-mel di support@octafx.com jika anda mempunyai sebarang soalan tambahan. Kami sentiasa sedia untuk membantu anda.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Sulochana X.
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Amazing
July 9, 2024

I would call it amazing because the amount did not come even after 24 hours so I had given up hope but your team replied to me from time to time and kept in touch which kept my faith but I would also like to say that if this If the work is done quickly then it would be easier for us to do tradingi have one complaint...Earlier we were able to tell our problem directly in live chat but now we have to choose the category and if our problem is not in that category then we are not able to contact in any way. I also tried to contact continuously for two days but was unsuccessful. My problem was solved only after mailing. Thanks again

Date of experience: June 29, 2024
Octa R. Octa Rep
over a year old

Dear Sulochana,

Thank you for sharing your feedback with us. We appreciate your patience and understanding regarding the delay in your transaction. It's great to hear that our team's consistent communication helped maintain your trust. We understand how important it is for our clients to have timely transactions, and we're constantly working to improve our processing times to make trading more convenient for you.

Regarding your concern about our live chat system, we apologise for any inconvenience this may have caused. We understand the importance of being able to address your issues directly and promptly. We recommend you to please select English as a language to get to an agent faster.

Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or additional feedback. We're always here to listen and make the necessary changes to meet your expectations. We look forward to continuing to serve you and ensure you have the best trading experience possible.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Dilip O.
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Good
July 9, 2024

It's a very good trading app, and it's a good interface

Date of experience: June 29, 2024
Octa R. Octa Rep
over a year old

Dear Dilip,

Thank you for your positive feedback. We're delighted to hear that you find our trading app very good and appreciate the user-friendly interface. It's always rewarding to know that our efforts to create a seamless trading experience are appreciated by our users.

We constantly strive to improve and provide the best possible experience for our clients. To help us achieve this goal, we would love to hear any suggestions or ideas you may have on how we can enhance our app further. Your feedback is invaluable to us, and it will help us understand what improvements can be made to earn a full 5-star rating from you.

Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or feedback. We are always here to listen and make the necessary changes to meet your expectations.

We look forward to continuing to serve you and ensure you have the best trading experience possible.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Hiren A.
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Deposit and Withdraw
July 8, 2024

I am satisfied with the deposit and Withdrawal process and time taken for the same.

Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2024
Malaysia
1 review
0 helpful votes
Follow Mohd Zulhelmi I.
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Leverage that change it all
July 8, 2024

Improve the leverage from 1:500 to 1:1000 really makes me more determined and bold to entry more cents than before

Date of experience: June 28, 2024
Octa R. Octa Rep
over a year old

Dear Mohd Zulhelmi,

Thank you very much for sharing your feedback and being with us. We're delighted to know you like our 1:1000 leverage promotion. We hope you continue using Octa, and we'll ensure the best investing experience for you.

Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Saravanan Z.
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Amazing fast response
July 7, 2024

Amazing fast response for my problem thanks for response

Date of experience: June 27, 2024
Octa R. Octa Rep
over a year old

Dear Saravanan,

Thank you for such a high rating and for sharing your feedback about our Octa Trading platform. We are delighted to know that you received an amazingly fast response to your problem and are having a good experience using our platform.

We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program to earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platforms. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Isaac B.
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Good
July 6, 2024

I reached out to support via email and the response was prompt that's impressive

Date of experience: June 26, 2024
Octa R. Octa Rep
over a year old

Dear Isaac,

Many thanks for sharing your feedback and your generous star rating. We're delighted to know you got a prompt response from our team. We hope you keep using Octa, and we'll ensure the best user experience.

Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot traded by your friends. For more information, please contact us via social media. We'll be happy to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Aare U.
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Octafx all the way
July 6, 2024

Fantastic supporter
It's a wonderful thing getting my issue resolved

Date of experience: June 26, 2024
Octa R. Octa Rep
over a year old

Dear Aare,

Thank you for using Octa and sharing your feedback with us. We love to hear that you resolved your issue. Rest assured that we'll keep working on improving our service.

Remember that you can always contact us through social media and enjoy our trading and investing content there. Stay tuned for more updates, and ensure you don't miss our upcoming promos. If you have any other feedback, contact us at support@octafx.com. We'll be happy to hear from you.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Azahar H.
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I am so happy. Few years ago my financial condition is very bad. I am trading octa and now I am very sucess. And withdraw processed instant

Date of experience: June 24, 2024
Octa R. Octa Rep
over a year old

Dear Azahar!

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you have consistently had great experiences with Octa. At Octa, we are dedicated to providing our clients with reliable, efficient, and seamless trading services. Your feedback is a reflection of our commitment to ensuring that our platform meets your needs and expectations. It is incredibly gratifying to know that you have never encountered any issues while using our services.

To keep up with our latest news and promotions, feel free to join our social media platforms. If you have any further questions or need assistance, you can get in touch with us via live chat or email at support@octafx.com. We are always here to help you.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow Loo S.
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Mr
July 1, 2024

So far in my trading with octa fx i always have timely n wisely support. Hope remain same in my future endeavour.

Date of experience: June 21, 2024
Octa R. Octa Rep
over a year old

Dear Loo,

Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.

Kind regards,
Octa Rep.

South Africa
1 review
0 helpful votes
Follow Lee-Andrea H.
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Great service
June 30, 2024

Always quick response and great service. Always willing to help.

Date of experience: June 20, 2024
Octa R. Octa Rep
over a year old

Dear Lee-Andrea,

Thank you for such a high rating and for sharing your feedback on our Octa Trading platform. We are delighted to know that you find our Customer Support team service great. It's wonderful to hear that our customers are having a good experience using our platform.

We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program to earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platforms. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.

Thank you once again for your feedback and for being a valued member of our trading community.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Naiyer S.
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Overall good
June 29, 2024

Overall good.But I think when some one want to debit the amount from the deposited amount then the timeline should be short not like three days.

Date of experience: June 19, 2024
Octa R. Octa Rep
over a year old

Dear Naiyer,

Thank you for sharing your feedback and for your positive comments about our services. We greatly appreciate your input as it helps us to continually improve and better serve our clients.

We understand the importance of having a swift and efficient deposit process. Your suggestion regarding shortening the timeline for deposits is valuable to us. Please be assured that your feedback has been forwarded to the relevant department for review. Our team is constantly working on enhancing our processes and we will consider your suggestion to make improvements where possible.

If you have any further suggestions or require assistance, please do not hesitate to reach out to us. You can contact us via live chat or by emailing us at support@octafx.com. We are always here to help and ensure that you have the best possible experience with our services.

We look forward to continuing to serve you.

Kind regards,
Octa Rep.