Northbound GearReviews 1,671

I received my package it was too small. I sent an email. Was asked to send it back and pay for shipping. Then I realized I was to explain in my return whether so wanted a refund or exchange. Why I wondered when I had to explain all this in my return request. You do have computers don't you. The multiple emails I received approving my the return of purchase as info throughout. No simple here is you shipping and order info. Having it all on one page that say please print and attach and insert into package. That would be too simple after drying down town and pay 20 plus dollar and tracking to it arrival. I receive another email asking if I have receive my package. Is this my original package or my replacement package. Not sure which sums up Northbound gear.

Overall happy. Took a few weeks to arrive. The waist fits a bit looser than the sizing. Nice that the waist is stretchy. The fabric of the pants themselves doesn't seem to have any stretch at all, but maybe I misread that in the ad.

Easy ordering and nice responses from the northbound team

Good experience. They take a while to arrive but they are coming across continents! They are worth the wait.

I ordered pants for a trip my wife and I had to Patagonia and Antarctica 2 1/2 weeks before we left. Everything indicated we would get our pants in plenty of time for the trip. I followed up 3 days before leaving and there was no way to track out order. It said it was with Canada Post in Ontario, I am in BC. I sent and email and got an inadequate response. The delivery occurred after we left for South America, it took more than 3 weeks to deliver but the worst was the inability to track the package. Great product but don't count on their ability to get it to you in a timely manner.

Pants didn't fit so I have returned them for a smaller size. I have to pay for return shipping.

I love the high quality of Northbound products, they suit the Irish climate very well also as I spend leisure time outdoors motorcycling and hiking

Really great products! I just purchased 3 pairs of summer adventure pants to wear on my honeymoon in Italy! Can't wait

Quick and easy ordering and delivery, and the pants fit great!

Its great to be able to select waist and leg sizes independently. The order, while dispatch, was delayed on one item, the communication was immediate and ongoing until dispatch. Tracking was accurate, and delivered on time. The "Adventure water resistant pants" look, feel and fit great. While its not cold enough here yet, as I write from my cabin aboard MV Breaksea Girl in Dusky Sound, an autumn blast from the southern ocean, is due. So i can see me swapping my summer shorts for my new Adventure pants.

Had trouble with promo code, but Kelly was a wonderful help!
Thank you.
Received pants, and they are definitely as advertised.
Very comfortable, warm, and I stayed dry!
Perfect to wear with my walking group.
The size guide was helpful. They are roomy, without being big.
Thanks!

Love,love, love these, pants and the jeans. Thank you for sizing down the jeans, they fit great.