No-Refresh

Most horrible experience with this company. Maxim, Victor, and David are complete lairs, they are horrible developers, after working 5 months of my website, i received nothing, site keeps crashing, and it's full of problems. I lost so much time with these clowns, so many sleepless nights, so much money, i urge you to stay away from these parasites! Every time i would make a payment to them, VISA would block and stop the payment, VISA sees them as fraudulent, i ignored these warnings for some reason! I'm going to start a dispute with my bank and get my money. I will also call VISA and tell them about my experience, i'm hopping VISA will completely block them so Maxim will not be capable of doing this to anybody else. Karma will get them, i'm sure of this!

I paid for the integrated Woo-Commerce tool over a year ago and it still does not work. Unlimited support is a lie, and I have paid numerous times for additional fixes. Once a bug is fixed another pops up and I have to pay more money. I paid for the project and heard nothing back for a month.

They blame my company for issues that continue to come up, when none of the staff has any experience or access to the files. The only people that have access are no refresh and the front end developer who has enough experience to know not to change any back end work. I have tried to be understanding, but this has cost my thousands of dollars and my company is losing money every day without this tool plus additional time on my end that should be spent running my business.

So basically I have had to pay this company, be their accountant and let them know money was sent to them, I also have had to learn how to test and debug the software and follow up with their developers continue to pay for something that still does not work.

This experience has been horrific and I feel that they are holding this software hostage to squeeze more and more money out of me at any chance they can. They are not very specific on their support, after I paid in full, I was told I would have 30 days follow up support. Since the site said unlimited support, I thought this to mean 30 days support then we launch the site. Apparently unlimited support is a lie and they charge you extra at any chance they get and say it is out of the original scope. For the record I have not asked for any additional features, just for the original tool to work. They also tried to charge me for an additional license because I switched domain names (not servers).

The list goes on and on. DO NOT USE NO REFRESH

I paid one year ago for grettings card tool but after one year impossible to work with this tool, lot off bugs and problems, a nightmare! I have loose my time and lot off money