business logo of Nitecrawler

Nitecrawler

Overview

Nitecrawler has a rating of 3.9 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases.

This company responds to reviews on average within 2 days

Instant Feedback

133 reviews
How would you rate Nitecrawler?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Patricia V.
Unfollow Patricia V.
Send Message
Share Review
Report Review

Booking
July 26, 2024

It was easy to book and happy for one night. It's all we need for a wedding.

Date of experience: July 16, 2024
Rachael F. Nitecrawler Rep
9 months ago

Thank you for taking the time to leave us a review, Patricia. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future! Enjoy your stay!

Florida
1 review
0 helpful votes
Follow William H.
Unfollow William H.
Send Message
Share Review
Report Review

Satisfying
June 28, 2024

It was very easy and affordable experience. I looked for a good deal for weeks and finally found one with Night crawler.

Date of experience: June 18, 2024
Rachael F. Nitecrawler Rep
10 months ago

Thank you for taking the time to leave us a review, William! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!

Oklahoma
1 review
0 helpful votes
Follow Krystle M.
Unfollow Krystle M.
Send Message
Share Review
Report Review

Easy
July 28, 2024

Thanks for helping me book my mini getaway vacation through you all! It was very nice and easy and no hassle at all! So thanks again

Nitecrawler attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2024
Rachael F. Nitecrawler Rep
9 months ago

You're welcome! Thanks for your review, Krystle. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!

Vermont
1 review
0 helpful votes
Follow Wendy M.
Unfollow Wendy M.
Send Message
Share Review
Report Review

Would use again!
July 30, 2024

Quick and easy and got an immediate confirmation. Would use again.

Date of experience: July 20, 2024
Rachael F. Nitecrawler Rep
9 months ago

Thank you for taking the time to leave us a review, Wendy! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!

Oklahoma
1 review
0 helpful votes
Follow Christina S.
Unfollow Christina S.
Send Message
Share Review
Report Review

Everything was great
July 29, 2024

Very easy process. Very satisfied. Would highly recommend

Date of experience: July 19, 2024
Rachael F. Nitecrawler Rep
9 months ago

Christina, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform and recommending us!

Washington
1 review
0 helpful votes
Follow Roger M.
Unfollow Roger M.
Send Message
Share Review
Report Review

Confused
June 26, 2024

Booking was easy. Getting signed up & being able to confirm by signing in has not been possible—so far—will check back later

Nitecrawler attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 16, 2024
Rachael F. Nitecrawler Rep
11 months ago

Thanks for your review, Roger. We truly appreciate your business and are grateful that you decided to book with us. Your feedback is incredibly valuable to us as we strive to provide the best possible service.

Nevada
1 review
0 helpful votes
Follow Lincoln S.
Unfollow Lincoln S.
Send Message
Share Review
Report Review

My stay.
June 30, 2024

I stayed at the Microtel in Penn Yan NY last year, and couldn't be happier with the service and the location, so I'm staying there again this year in July.

Date of experience: June 20, 2024
Rachael F. Nitecrawler Rep
10 months ago

Thank you for choosing to book with us, Lincoln. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Florida
1 review
0 helpful votes
Follow Janice K.
Unfollow Janice K.
Send Message
Share Review
Report Review

Second visit to Sarasota
July 24, 2024

The booking was easy and within my budget. Glad we were able to book at this hotel

Date of experience: July 14, 2024
Rachael F. Nitecrawler Rep
9 months ago

Thank you for choosing to book with us, Janice. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Washington
1 review
0 helpful votes
Follow BILL F.
Unfollow BILL F.
Send Message
Share Review
Report Review

Unhappy
June 28, 2024

Very deceptive company don't use them very unscrupulous stay away

Date of experience: June 18, 2024
Rachael F. Nitecrawler Rep
10 months ago

Thanks for your review, Bill. We apologize if you had a negative experience with us. I will follow up with you. If you’d like more help with your reservation, please feel free to contact our escalations team at support@nitecrawler.com.
--Rachael, Review Manager

Illinois
1 review
0 helpful votes
Follow Todd S.
Unfollow Todd S.
Send Message
Share Review
Report Review

Easy booking with Paradise.
June 24, 2024

The booking was informative with choices for my stay. It was very easy to do and to print out.

Date of experience: June 14, 2024
Rachael F. Nitecrawler Rep
11 months ago

Thank you for taking the time to leave us a review, Todd. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!

Texas
1 review
0 helpful votes
Follow Demetrius N.
Unfollow Demetrius N.
Send Message
Share Review
Report Review

Work
June 30, 2024

A very pleasant site, not very difficult to navigate and the overall ratings

Date of experience: June 20, 2024
Rachael F. Nitecrawler Rep
10 months ago

Thank you for taking the time to leave us a review, Demetrius. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Massachusetts
1 review
0 helpful votes
Follow Molly C.
Unfollow Molly C.
Send Message
Share Review
Report Review

Easy website to use
May 1, 2025

Easy
Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Date of experience: April 21, 2025
Rachael F. Nitecrawler Rep
1 week ago

Thank you for taking the time to leave a review, Molly. We're delighted to know you found our website easy to use. Your feedback is incredibly valuable to us.

Florida
1 review
0 helpful votes
Follow tim m.
Unfollow tim m.
Send Message
Share Review
Report Review

No where to add your members number
July 22, 2024

When I was booking there was no where to add my members number

Date of experience: July 12, 2024
Rachael F. Nitecrawler Rep
9 months ago

Thanks for your review, Tim. You may want to speak with the hotel staff about your member number when you check-in. Our company is not involved with hotel reward programs. You may also contact our escalations team at support@nitecrawler.com.

Washington
1 review
0 helpful votes
Follow Stacie S.
Unfollow Stacie S.
Send Message
Share Review
Report Review

Z
March 21, 2025

Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Date of experience: March 11, 2025
Rachael F. Nitecrawler Rep
2 months ago

Thank you for booking with us, Stacie. We would love to know more about your booking experience with us. Your feedback regarding the reservation process is extremely valuable as it helps us continually improve. Enjoy your stay and thank you for choosing Nitecrawler!

Nebraska
1 review
0 helpful votes
Follow Stacie L.
Unfollow Stacie L.
Send Message
Share Review
Report Review

Poor customer service
May 1, 2025

Customer service was not at all courteous or helpful---so unhelpful and combative in fact, I felt like my experience was part of a scam. I called my bank, as well as Priceline to dispute charges and launch an investigation.

Date of experience: April 21, 2025
Rachael F. Nitecrawler Rep
1 week ago

Thank you for bringing this to our attention, Stacie. We sincerely apologize for your interaction with one of our representatives. This is not the type of experience we want you to have when you contact us. I will share your feedback with our escalations team so we can look into this further. If you need assistance with your reservation, please don’t hesitate to contact us at support@nitecrawler. Com. We're here to help!
-Rachael, Review Manager