• NissanPartsDeal

NissanPartsDeal

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Overview

NissanPartsDeal has a rating of 1.17 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NissanPartsDeal most frequently mention customer service, return policy, and credit card problems. NissanPartsDeal ranks 873rd among Auto Parts sites.

  • Service
    29
  • Value
    28
  • Shipping
    29
  • Returns
    26
  • Quality
    23
Positive reviews (last 12 months): 5.9%
Positive
1
Neutral
0
Negative
16
31
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • No customer service at all from this vendor, really poor experience waiting... waiting... waiting.
How would you rate NissanPartsDeal?
Top Positive Review

“Genuine actual parts straight from Nissan”

Kelly C.
1/6/24

I ordered the black badging letters for my 2022 pathfinder and they were straight from Nissan manufacturing. They are awesome! So easy to put on and look great.

Top Critical Review

“Horrible company”

Lorenzo B.
2/26/24

So I ordered a part from this company, a transfer case paid for the fastest shipping possible but even though I did already my problems began, this company is just horrible horrible horrible. So as mentioned they advertised two day shipping and then after I already paid they sent me a notice saying there's a 3 day processing period to then begin the 2 day shipping. So in total it took about 5-6 days to actually come, and then at first they sent it to the wrong house, I contacted FedEx and FedEx shipped it to my residence, yet after all this headache once I finally got the part it was the wrong one. I tried to tell someone in their customer service department of the issue in as kindly of a manner as I could what the issue was but they just kept hanging up on me or gave me a run around. Their explanation in layman's terms is if they don't have a part in stocks they'll just ship you a part number similar to the one you ordered if they don't have it and they hope for the best, I actually have a representative saying this documented. This is causing me a dilemma because my car was due for inspection and registration so because of this company, not only am I not making money because I use my car for work, but I'm also getting fined by the city I live in all because of this company, and try and try as much as I could they offered no reasonable solution to the issue whatsoever. I'm telling you the amount of headaches and loss of money I've experienced with this order is unmatched, I've never had such a terrible business deal gone down, I hope my review can save some people, please do not do business with nissanpartsdeal.com.

Reviews (71)

Rating

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user kellyc1140
2 reviews
1 helpful vote
January 6th, 2024

I ordered the black badging letters for my 2022 pathfinder and they were straight from Nissan manufacturing. They are awesome! So easy to put on and look great.

Thumbnail of user robbyw22
1 review
0 helpful votes
May 15th, 2022
Verified purchase

I was pretty skeptical of this site based on all these awful reviews. I only needed a handful of clips for my Datsun 620. I found the part number, saw they were still available, and took a chance on ordering them. I used PayPal to pay so if I got screwed, I had something to fall back on to get my money back.

A couple days after purchase, I got the shipping notification, and they arrived today in the mail exactly as I expected. I would probably buy again.

For all the bad reviews, since this site appears to be a broker, for all intents and purposes, it's very possible the dealers they're buying from aren't real careful in reading, or that whoever is placing the orders is not doing a good job relaying what was ordered. There's always the chance people buying parts don't know what they actually need as well, then complain when it's wrong.

Products used:
Clips for wiring harness, part number 01552-00341

Thumbnail of user davids3841
2 reviews
0 helpful votes
May 14th, 2020

Japan has refined steel... STAINLESS STEEL is the finest made on planet Earth... I put an aftermarket clutch cable on my car with a rebuilt clutch pressure plate and disc... bearing too... the cable was Italian made(worst on Earth...) it was stretched beyond use in one(1) year... I found the original OEM cable and installed it... no adjustments since(4 years sgo!) Accelerator cable too... OEM Replacement... 5 years ago... excellant... parts from OEM ARE WORTH THE MONEY BECAUSE THEY LAST... LAST... KNOW THIS WORD... IT SAVES $$$$$

Thumbnail of user sb6
2 reviews
11 helpful votes
October 11th, 2018

I ordered hard to find clips screws fasteners and parts for the front end of an older Nissan. Shipping was quick. Parts all had genuine bags. Was happy with experience

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About the business

Get lowest-priced OEM Nissan Parts & accessories at NissanPartsDeal.com. Up to 34% off MSRP. Find the right Nissan Parts from the full catalog we offer.

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