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    European Health Insurance

Corporate Values

Overview

European Health Insurance has a consumer rating of 1 star from 3 reviews indicating that most customers are generally dissatisfied with their purchases. European Health Insurance ranks 61st among Health Insurance sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate European Health Insurance?
Top Critical Review

“SCAMMERS! Hope you read this and do NOT get scammed!”

Dilyana W.
12/21/20

Google search took me to this page which I thought was genuine so I placed an order. I was charged £29.90 but did not receive any confirmation of my order. I got suspicious and checked further to find out they are not the official website. I tried to contact them via email and phone to cancel my order but my attempts were unsuccessful. No reply to the email, no answer to my phone calls. I am now trying to receive a refund through my bank. Why is there nobody to stop people like them!

See critical reviews

Reviews (3)

Rating

Timeframe

Other

dilyanaw
2 reviews
0 helpful votes
December 21st, 2020

Google search took me to this page which I thought was genuine so I placed an order. I was charged £29.90 but did not receive any confirmation of my order. I got suspicious and checked further to find out they are not the official website. I tried to contact them via email and phone to cancel my order but my attempts were unsuccessful. No reply to the email, no answer to my phone calls. I am now trying to receive a refund through my bank. Why is there nobody to stop people like them!

Tip for consumers:
The European Health Insurance Card is FREE

Products used:
European Health Insurance Card renewal

Service
Value
Shipping
Returns
Quality
michaelr68
1 review
1 helpful vote
April 29th, 2013

Charged me £29 after finding out the site isn't even part of the nhs to make matters worse i was then told the cards are free anyway through a family friend.
After talking with nhs advice line, they advised me that all 3rd party companies have a duty to tell their customers a ehic is a free card, which i wasn't told but charged me for, a very distrusting company, it doesn't even deserve a star rating

richards70
1 review
2 helpful votes
July 23rd, 2013

Beware! As 'Which' pointed out, the use of 'nhs' in the website's name gives the misleading impression that this is an official government site. EHIC CARDS ARE STILL FREE THROUGH THE OFFICIAL NHS SERVICE. I paid my £19.99 without reading all the small print, and waited for my cards to arrive... and waited. Until today, when I discovered the offiicial site and contacted them by phone. They were extremely helpful, explained what had happened with nhs-e111-ehic.org.uk, confirmed that they had NOT received any application from them for cards in my name, and took my details straightaway to get the cards sent on. I then phoned nhs-e111-ehic.org.uk. I explained my problem to the first 'customer adviser' whose English was not great. He eventually transferred me to his supervisor, who traced my application and said that they had not been able to process it because I gave them 'an old NHS number'. She said they had e-mailed me twice - I did not receive these e-mails (possibly because I have a decent SPAM filter). I asked for a refund, at which point the line apparently disconnected... we were saying 'Hello' to each other without hearing each other. The person at the other end then spoke in a language I didn't understand and hung up! I have e-mailed them to ask for a refund: if they do this promptly I will update this review and add a star... but the 'service' is really not necessary. If you need an EHIC card, the link you need is ww.nhs.uk/NHSEngland/Healthcareabroad/EHIC. Hope this helps.

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