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website thubmnail of NFLShop
nfltop.us
Florida
1 review
2 helpful votes
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RIDUCULOUS
December 26, 2015

This is complete bull! I ordered a Jersey 11/28/15, my acct was charged and I have NOT received my order yet... ITS 12/26/15. I did receive 2 emails saying to be patient and they are short handed. NEVER again will I order from them. I have emailed 4 times and still do not have a shipping or tracking number. I also believe the "reviews" that are good are from the company. BBB here I come!

Date of experience: December 26, 2015
Florida
2 reviews
2 helpful votes
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Did Not Receive Jersey!
December 12, 2015

11/29/15 I placed an order for an NFL jersey@ $39.99. My credit card was processed for $56.49 which included a $15.00 shipping fee and $1.50 insurance. My order #ANTP8073 has never arrived. I will be contacting my credit card company and disputing these charges as it seems this company is a SCAM!

Date of experience: December 12, 2015
California
1 review
3 helpful votes
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I received 1 of 3 ordered so far and the size is nowhere near what they say on their size chard. I emailed *******@buyfromsites.com asking to return it because it did not fit. She asked for pictures so i sent a picture of the shirt with a tape measure across it showing it did not match their chart. I got the same answere "I'm afraid if you want to return it and exchange you will have to cover all the shipping cost and it's time-consuming. Shipping costs more than the jerseys. I suggest you sell that one. I will give you some discount to order new ones you want."

I also got another email saying they are out of stock of the other one I ordered and told me to pick another one. With inaccurate sizing I asked for a refund and have yet to get a response. The third shirt has yet to show up.

Date of experience: January 18, 2016
Ohio
1 review
1 helpful vote
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Revived my jersey today
December 10, 2015

I ordered my jersey 27th of November. I was getting worried about it not showing up thru the mail yet. It finally arrived today December 10th. The Bengals jersey I ordered is real nicely stitched and better quality than I thought it would be for the price I paid. I was really worried after reading all the reviews that were posted. Not sure if I would order from that web site again but do like the jersey I received. Be patient it will arrive.

Date of experience: December 10, 2015
California
1 review
0 helpful votes
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Got some of my order
December 7, 2015

We ordered on black Friday and today 12/7/15@ 2:45 I received some of my order, was a little worried after the reviews. Even though I got some of my order I am not so raw as I was before.
I did get a confirmation # the day I ordered, got NO tracking number, BUT the tracking number was on the package and when I typed it in it obviously showed the delivery. It left Shanghai on 11/29 arrived to Los Angeles on 12/4 and like I said I received about half my order today.
I will update if the rest shows up, but I guess it is not a total scam.

Date of experience: December 7, 2015
New York
1 review
2 helpful votes
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Crap
December 17, 2015

Ordered on Nov 27 2015 and still waiting for one jersey. I am hoping it is coming but no word from company or tracking #. This has been very annoying can not believe how long this takes.

Date of experience: December 17, 2015
Texas
1 review
3 helpful votes
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Scammed
July 11, 2018

It took them over a month to get my jersey. The jersey was low quality and wrong size. Then I received a fraudulent charge 6 months later.

Date of experience: July 11, 2018
Massachusetts
3 reviews
12 helpful votes
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I placed an order 3 days ago and still have not received a tracking number although the site states I will receive in 5-7 days. I thought this was the NFLshop.com my daughter asked my for a Patriots Jersey for her bday and then sent me this site... They took the money out of my account but have no way to contact them other than email... HELPPPPPPPPPPPP

Date of experience: November 30, 2015
GB
1 review
1 helpful vote
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This is a good site
June 11, 2016

It's a good site really. I dont know why there are so many bad reviews. I got my jerseys 10 days after i put in my order. They look great

Date of experience: June 11, 2016
New Jersey
1 review
2 helpful votes
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HORRIBLE
December 29, 2015

I wish they had 0-5 scale because my experince has been HORRIBLE! Ordered an item on Dec. 6th and this morning Dec. 29th I get an email saying "sorry to tell you this but your item is out of stock. Kindly send us a link of the new item you want aith size and we will throw in a free beanie." ARE YOU KIDDING ME! Do NOT order from this website. They are a scam and totally money stealers!

Date of experience: December 29, 2015
Ohio
1 review
4 helpful votes
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HORRIBLE COMPANY!
January 27, 2016

I ordered a jersey on 11/29/2015. Just received it today! You were suppose to send a tshirt along with it for my trouble and you didn't. You also said that you were sending a beanie for my inconvience and that wasn't in package either! Bad business! Shame on you! You need to make this right!

Date of experience: January 27, 2016
China
1 review
0 helpful votes
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I think i got what i paid for. Will surely order again from this site. And Jessica is a lovely girl lol.

Date of experience: June 19, 2016
Illinois
1 review
1 helpful vote
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SCAM
December 7, 2015

SEEN THIS SITE ON FACEBOOK THOUGHT IT COULD BE TRUSTED... IT CAN NOT. I FILED A COMPLAINT WITH THE BBB TO HAVE THE SITE SHUT DOWN. YOU WILL NOT GET A JERSEY OUT OF THEM AND IT STATES US BUT REALLY IS IN CHINA. SCAM ALL DAY LONG. IF YOU HAVE BEEN HAD ALSO PLEASE FILE A COMPLAINT WITH THE BBB SO WE CAN STOP THIS SCAM

Date of experience: December 7, 2015
Connecticut
1 review
1 helpful vote
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My husband finally decided as a birthday gift to himself, he would get himself a custom jersey. It was before his birthday and they were having a decent sale. He wanted authentic, a company he can trust. So why not go straight to NFL. This company by far has the worst customer service ever, if you do not want to be swindled, do not even bother, DO NOT WASTE YOUR TIME AND MONEY. Over a month no customer service update, email, phone, NOTHING. Every time you call you either GET someone who is NEW, answering the phone unprofessional, HARD to UNDERSTAND... and HAS NO CLUE WHAT IS GOING ON... Never can get a MANAGER. They are always submitting some BS ticket to get you moving along. Any way no update for over a month. After we call then we get a ticket put in, NO Explanation, except for its an OUTSIDE company that makes CUSTOM, They ALL OF A SUDDEN do not have the size available. Ummm did anyone call to advise NO NO and NOOOO! So now we wait some more. Then call again a few weeks later, NO CLUE as to what is going on. WHERE ARE YOUR COMPUTER NOTES, ACCOUNT NOTES HELLO! No MANAGER AGAIN! Wait... for it... ANOTHER TICKET... Nothing resolved. Today we get an email stating that because this item was a sale item, THEY DO NOT REFUND THE MONEY, they chose a charity of THEIR CHOICE. Please tell me this is a JOKE! Then we call, get another person on the phone NO CLUE, put on HOLD to guess what...ready for this... CREATE ANOTHER TICKET and you will receive an updated EMAIL. GIVE US OUR MONEY, and we promise to never EVER EVER EVER deal with this SORRY *y^%%$$ COMPANY AGAIN...They dont even deserve a star

Date of experience: November 29, 2022
New York
1 review
1 helpful vote
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Got taken, DO NOT ORDER!
December 6, 2015

We ordered 3 Jerseys on the 27th of November and have received nothing! Am calling credit card company to dispute charge. Hopefully they don't try and charge anymore money on our card!

Date of experience: December 6, 2015
New York
1 review
1 helpful vote
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I have ordered two jerseys. The first order was on "Black Friday". The website processed the order in a way that made me think that I had made a mistake: I did not get an immediate e-mail or reply with a tracking order for the jersey. After a few days, I found this web page "SiteJabber" and read through the entries. At that point in time, most of the entries were rather negative. Shortly after, I went back to the NFLtop.us web page and sent an e-mail to them requesting the shipping tracking number and when I should receive the jersey. A few days later, I received a response. The message was fairly well written and assured me that I would receive the jersey two weeks from when it was processed. I did receive it before Christmas. I was surprisingly pleased with the quality... particularly for the price! My son liked the jersey as well. My younger son then requested a jersey for himself. I placed that order a few days before Christmas. This order took a little longer (over three weeks) to arrive. However, again, we were pleased with the product. Both my sons like their jerseys. So, I do not find the web site to be a scam. I am also delighted that we ordered the jerseys. Best, RD

Date of experience: January 28, 2016
Illinois
1 review
3 helpful votes
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Big time Commie Scam
December 24, 2015

Scam. This a "company" in Commie China. They steal your money & do not deliver as part of their policy set forth on the site. No response to e-mails. Avoid at all costs.

Date of experience: December 24, 2015
Texas
1 review
1 helpful vote
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Got my jersey
December 9, 2015

I placed an order on Nov 25th I began to worry about not receiving it because I got no tracking information or anything but I just got it in the mail yesterday and everything is legit all the letters are stitched with the tags I love the jersey I got it just took awhile to get it in

Date of experience: December 9, 2015
Minnesota
1 review
2 helpful votes
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In November of 2015, I ordered 4 Preston Brown Jerseys. On Dec 24 I only received 1. I emailed the company as there is no telephone number. After numerous emails exchanged with the company I was first told they are very busy during the holidays as their excuse which I could understand somewhat. I was later told they were out of stock however after checking their website on numerous occasions the site always showed the jersey as "in stock". I was then asked to pick another jersey and they would send me a free bee i. E. I wasn't interested in another jersey other than Preston Brown and I asked for a refund on the jerseys that weren't delivered. I was emailed it would be a hassle for them and again asked me to pick another jersey. I asked when the Preston Brown jersey would be available and they said they didn't know. I checked one last time on their website 5 weeks later and again the jersey was show again as in stock. I finally filed a complaint with my credit card company and I finally got a refund on the jerseys I never received. Although the jersey I received was nice, I will never do business with them again. I should have checked site jabber before I did business with them. I saw numerous reviews exactly like mine.

Date of experience: February 6, 2016
Ohio
1 review
4 helpful votes
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Fraud
December 2, 2015

This is a fraudulent website. I had to cancel my credit card and dispute the charges. Stay away from this!

Date of experience: December 2, 2015

Overview

NFLShop has a rating of 1.7 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NFLShop most frequently mention credit card, tracking number and buyfromsites com. NFLShop ranks 144th among Football sites.

service
8
value
8
shipping
7
returns
7
quality
8