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The company, particularly the NFL, faces significant criticism from customers who express deep dissatisfaction with its focus on profit over fan experience. Common concerns include a lack of accessibility to games, inadequate customer support, and issues with subscription services, which have left many feeling frustrated and ignored. While some customers appreciate the product offerings, the overwhelming sentiment is negative, highlighting a perceived decline in the league's commitment to its fan base. This disconnect suggests a pressing need for the NFL to enhance its customer service and address the growing concerns surrounding accessibility and support.
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The NFL is following the NBA down the liberal craphole. They are on their way to bankruptcy. Go to ANY bar and you will see how FEW fans are still watching! I have several friends who OWN bars that told me there are SO FEW fans left, there is NO REASON to have ANY specials. The NFL made their own bed... first by allowing the cheating officials to continue to control the outcomes of the games... and then, the NFL embraced the liberal BS and supported criminal organizations like Black Lives Matter. Now, there are NoFansLeft...
I tried watching the NFL last night, but once again they had a commercial on victimization and everyone's equal blah blah blah. So sick of it. Maybe when they start having commercials on self accountability and responsibility I'll start watching again
Worst damn network ever. Sign in to provider, says your are signed in, sign into NFL network, says you are signed in, confirm your subscription is active, and it is - press watch game- and it defaults you out, time and time again. No way to get touch with anyone at NFL network, no online chat/help. Screw this. Give me my damn money back. WHAT A BS RIPOFF. Ruined our evening.
Why is it that the east coast has to stay up late to finish a game. I know they start late so the west coast can watch them. East coast game should start earlier and we might have seen the Falcons loose those comeback games. Go to bed and they are winning and wake up like wtf. West coast love!
Tired of the BLM movement taking over our country and sports. Wake up America. Google Black Lives Matter and see what how they hate this country. Will never see another game again. I'm the only one. Friends and family are with me. These guys are making millions and dictating our lives? Guess what my live matters!
The NFL has become political/politically biased, and in turn, racist and anti-America by supporting Black Lives Matter. First of all, politics don't belong in sports. Many people, including me, watch sports to get take a break from the news/politics. The NFL is not only shoving it down our throats, but they're doing so with bias. Game commentators talk about it, along with the players. The players also take a knee during the National Anthem. They try to claim that it isn't out of disrespect for the flag. However, that's exactly what they're doing. It's a disgrace.
The Black Lives Matter organization is racist. They openly state their only concern is black people who are killed by white cops. They're not concerned with black people killed by other races, including a young girl killed by one of their members. They said as much when asked about the girl.
They don't hide the fact that they're a leftist organization. It's bad enough for the NFL to discuss politics, but biased politics make it even worse. I don't want them to support the other side either. It shouldn't be happening at all.
Thankfully, they are losing a lot of fans because of this. Hopefully, this will continue until they realize that we (the fans) aren't happy with what the NFL is shoving down our throats. Another reason is the players doing it because of their claim that black people aren't treated right in America. At best, it's disingenuous seeing players who are paid millions of dollars a season to play football, being paid by white owners.
The NFL is backing by means of its overpaid members who back terrorist groups like ANTIFA and BLM. 99 percent of Blacks friction with police is because radical blacks do not feel they have to conform to authority. And could be because they do not have a father figure in there lives, because the donor leaves the mother to raise the child alone. Wouldn't it be a good idea for the NFL members instead of making it worse but doing what's financially helpful to help the mothers who get left carrying the load of both mother and father, and to speak to your race to conform instead of resisting the police who are doing there job the majority. 99 percent of stopped blacks already have arm length arrests and or pending warrants which puts the police in mode. The NFL including the Owners and players need to reassess there values, the Police should be receiving your support. I for one left watching years ago and have no desire to support a Radical NFL and all sports that oppose the safety of the people.
I understand covid is slowing everything down, but this is just incompetent. First they told me end of July, then they told me delayed for another month, then they lost my account on the website and it wont allow me to change password or start a new account. Thank God it's not an expensive purchase. I would highly recommend using a different site not affiliated with nfl.com. I still haven't got my package and dont think I will. It's been over 2 months
I ordered Fathers Day gifts I wanted them here in time and made sure they are 100% unlike knock off brands. Let me tell you I think you are better off, they dont care about their customers one person says one thing and the next day is another, its like the are running around with their heads cut off, I will NEVER buy with them ever again, PLAESE read the reviews and go with them they are trying to save you a headache. Never again and they can only balm this corona so much I have gotten everything else including California and Florida and not had an issue.
I ordered 10 Superbowl shirts just after the game. Weeks later still no deliveries. On March 4,2 still not delivered. Can't trace b/c of their site not working. All shirts were 1 to 2 sizes too small. At that price returns should be free not $9.90 each. Replaced by better quality ones at Walmart for $14.99 not $31.99. When I called to complain they said they had had not other complaints... BS By the was there is no reviews on their site I could find.
I ordered a jacket directly after the Superbowl. Still hasn't shipped. Keep getting Delays. It will be to late to wear this season when I finally recieve.
I purchased an overpriced T-shirt after the Superbowl on January 19th and it has YET to even ship! And it is expected to arrive on February 10th, after the Superbowl. I understand there is an overwhelming amount of orders i'm sure but almost a month to receive one item is absurd.
Never received hat emailed them then they said it would be here in February 8 after the superbowl i going to cancel and wait for the superbowl hat. And buy it any place BUT NFL.com. They SUCK
I understand restocking fees if you are not keeping/replacing merchandise; but a $9.99 penalty plus additional shipping costs to return/repurchase an item for size exchange is ridiculous! I will not purchase from this site again. I repurchased the exact same order in a larger size (as their sizing was NOT true to fit) and paid a penalty (plus two shipping fees).
This is all about auctions and money. No real respect for the NFL or anything. I can't believe anyone would make something like this.
How can the NFL let Kaepernick come back and play after he disgracefully kneels for our flag and our troops and tries to sue the NFL he is disgraceful and does not deserve to play let him go be oh law enforcement and see how it is to put his life on the line for under $100,000 the NFL is a disgrace
As a lifelong fan and awner of several fantasy teams and a diehard football fan, I assure you I will never watch another $#*!ty game of yours, if you can't find any respectable refs to guarantee a decent game you don't deserve my attention. $#*! your Rodger Goodall, I wont dedeicate one second of my future time and I thank you for not wasting my time with your $#*!ty producrt. If you can't find officials half as talented as the players you waste all of our time. I'm done with the league and the shhitty officials. Thank you for the additional time you hav3 added to my life because I'm done with this $#*!ty product. $#*! you and you $#*!ty refs
So, the nfl auction site is really neat, however when you purchase something for over $1000 you might want to get something in return your proud of. Their is a ticket package for a patriots game that comes with an autographed picture of tom brady, that says slight smudge... SMH! LOL! Cmon NFL you cant come up with a nice autograph of brady that someone can proudly show in his/her house and say i got this from the NFL? This is just plain ridiculous! I am the first person to give to the different charities that deserve but to put something like this up is just plain ridiculous. I know some would say its for charity so what are you complaining about... and i get that, but it is just the point and shows how the business of the nfl actually operates and cares about their fans. I guess all I am really saying is how about showing some appreciation for the fans that support your business instead of taking advantage of them every chance you get...
Thanks for listening to my rant and I have got to say good luck to the future of the NFL, especially if you keep giving sub par product ON and OFF the field.
No top bar for team scores, slow to load, full of glitches. I have not used nfl.com for the 19/20 season. I'll just google my team's score and get all the info I need. Multimillion dollars here at work:-p