Overall it was pretty simplistic. I did call in with a question, and whoever answered the phone was rude and I felt like I was bothering her.
The report that I got from Newswire could have been better quality. I had to ask for a new one since it looked cut off and like bad screenshots.
Trying to get the word out about a kickstarter campaign, will have a better idea on how it does in a month. It would be great to be able to duplicate press releases
Customer service help was very good and process for order entry was fairly easy. Hopefully we get GREAT results.
It was a bit less than I expected regarding the copy itself. Some phrases didn't sound natural and I had to rewrite them by myself. But overall I'm satisfied with the experience.
Good but a little confusing when returning to my press release draft to find different payment options when we had already paid (via the Google Ad offer). Managed to figure it out though.
easy to use im just a little concerned i might not hit , Toronto local media or how much media in Canada i will get ....
Brittney was great and helped us to navigate the process when there was a bit of a snafu before we could deploy our news release. I would definitely use News Wire again because of her great customer service and attention to our needs.
My experience was uniquely exceptional Evelyn and Jack were right there, assisting me with a new (to me) online environment. My thanks to Evelyn and Jack!!
When our PR agency could not come through NewsWire made the process easy. It was wonderful being able to talk to someone about the various options for my release.
I found the chat feature to be very helpful when I was having problems with the email notification. Fast problem solving, no waiting at all.
This is the second time I have used your service. This is very easy for a non media person to do a press release.
At the bottom of the editor, there is a checkbox to add PR Newswire distribution for +$200, but it would not add that to the Premium package. Otherwise, the experience has been good so far. Let's see how effective the distribution is once it's released.
This is my first press release with NewsWire, or any major service for that matter. Your PR Strategist, Brittney Callahan was very helpful in walking me through the fine points and details. She pointed out things that I should be aware of and openly discussed suggestions based on common mistakes or common problems. Thank you.
i thought the initial fee was for the release... then i get to the site and find that I still had to pay. that part is not a good experience...
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