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NewspaperArchive has a rating of 1.4 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NewspaperArchive most frequently mention customer service, credit card, and search engine problems. NewspaperArchive ranks 1135th among News sites.
No positive highlights yet
Found a lot of marriages, obits that were needed. Found out cousins marriages, divorces, births of children with DOB
I was locked out of my account. I went to customer service but could not get anything other than a robot who could do nothing. I created a help ticket and ONE WEEK LATER I got an email from someone or thing posing as a human offering to help. He told me to clear my cookies and cache but that did no good. When I tried to respond to him, I just got sent to another robot. This is probably the worst experience I have ever had with a genealogy site. It's unbelievable! Ancestry has a newspaper site that works fine.
They charged a nominal fee to join for 3 days. The site was OK but then I decided to cancel. In order to cancel, you have to call an 888 number. Although I beat the deadline, they billed me for another month. Of course, if I were to complain, they would probably put me on hold for half an hour with their 888 phone number.
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Search 5.6 billion genealogy records including newspaper articles, obituaries, marriages, births, passenger lists, arrests, divorces, war casualties and more.
